Amanda C.
Yelp
Ill start by pay attention to their fake "old school" phone.. (which by the way I loved the thought of it, even after they F'd up, because you know, I love old school.). Anyway, I called and ordered a lg chicken salad sub with lettuce, tomato, toasted and a lg stk&cheese, extra cheese, mushrooms, light peppers, onions and mayo, toasted.... I was so hungry after working all day, overtime in fact, and decided after 15 min, I wanted onion rings... so I called back to order them. The response I got was, "oh I'm glad you called back because we don't have any chicken salad left". I asked why they didn't call me to tell me.. THEY CLAIM, they can't see your number because the number is gone wnd they don't have caller ID.  Which I STILL wasn't knocking them for it, (because again, I'm old school and can appreciate it.)
Well I got home and the "change sub" because they didn't have chicken salad, didnt have extra cheese, no mayo, no peppers, no mushrooms, no onions.. no real biggie, but kinda is.. so before I could even ask, they put "STEVE" on the phone.   He told me I was ridiculous and I asked him, if he was going to listen.. he told me to "fuckoff" and hung up on me!!
Steve is a business owner!  There is no food good enough (not saying they have horrible food, but it's SURELY not the best) that makes it ok to treat a buying customer this way!!  STEVE HUNG UP ON ME!!
you can bet your bottom dollar, I drover BACK there and told them I want my money back!  Which was given to me without hesitation after the clerk (definitely on drugs) yelled and swore at me!!
UNACCEPTABLE!   I could've handled the mistake, we are human.   I have been customer service since 14 years old.. and either you have it or you don't. 
As a business owner, the customer is always right, even when you don't agree 100%.  I surely wasn't wrong more than 3% and STEVES PIZZA HAS GONE DOWN HILL. They have drug addicts working there and have no respect for there customers.
#DOBETTER