Ace Hardware Dallas

Tbh it’s not the same since it changed hands. It was definitely better under Stone’s. It had that small-town hardware store feel, and now it doesn’t seem as friendly when I walk in. Still beats Home Depot or Lowe’s, but it’s definitely stepped down in customer service.

This store and specifically Haley Banfield always go out of their way to provide great and I mean extraordinary customer service. Haley always has a warm smile when she greets me. She is the absolute best!.

Looking for anything BBQ related? LOOK HERE! Looking for new hand tools, power tools, cables, chains, hoses, lawn and garden stuff??? LOOK HERE! Looking for the help you cant find at Big Orange and Big Blue Hardware??? LOOK HERE! This is the kind of hardware and supply store that supports their local community and serves them with professional staff and products. Treat yourself and visit Stone's first for a ☆☆☆☆☆ shopping experience.

Very helpful and had more than home Depot of what I needed

Henry is AWESOME! He has great customer service skills. Mark is awesome as well. I hope management is aware of the enthusiastic employees at this location. This is the best Ace hardware i have done busniness with. :)

I came for the first time to buy some paint and it took three people to figure out the machine And they took over an hour to just get me 1 gallon of paint. I came again today the guy that was helping me with New so he also did not know how to mix the paint. The only season guy here got the wrong code for the paint I needed a beige color and the paint was mixing turquoise and I asked him if he can try again and he told me no that I would have to come back. It was a complete waste of my time. Please do not come here. Go to Sherwin Williams next-door or Home Depot. These people have no idea what they’re doing

Closest hardware store near my house but kinda pricey. Decent selection

Awesome customer service. They carry a lot of stuff! Amazing for the size.

I needed a few things for some Spring cleaning and other projects around the house and I was dreading the drive and the treacherous trek through a gigantic Walmart store. Drat!! But on my way out of the neighborhood I decided to stop in to Stone's Ace Hardware store at Casa View and I was overjoyed to find every single item that I needed, even the concrete-look spray paint for some planters that are getting a new life. Stone's staff is super friendly and helpful and although the store isn't very big, they're eager to help you find what you need quickly and answer any questions that you may have. I was also thrilled to find a new BBQ spice rub now that we're doing a lot more grilling and smoking with the warmer temperatures. If you're in East Dallas, pop in for your hardware needs and always remember to support locally owned businesses whenever you can.

Great local hardware store! We stopped in to check the place out last Saturday. Great product selection and very clean. The employees were really great, and helped us find what we were looking for.... Their selection goes beyond the standard hardware store. They even have beer making supplies and PK grills! We ended up getting some accessories for our grill and BBQ sauce. I'm so happy to have a place like this in our neighborhood.

I happened to visit this new hardware store on their opening day and was amazed at how awesome it is. Each staff member I encountered was so friendly and helpful. I even met Michael and Jenn, the owners of the store, who both helped me find exactly what I was looking for. I'm so glad to finally have a hardware store in this area. I'll be back for sure!

Yes! This is just what the neighborhood needs. I stopped by on opening day to say hello and check out the new neighborhood hardware store. It was more than I had expected. They have everything you'd expect to find in an Ace Hardware plus a lot of unexpected gift items and household supplies. Oh! And they have a great selection of coffee brewing items--I'm sold! I met the owners and many of their team members. They were all so kind and friendly. I'm a fan, and I'll be back!

Impressive. I can't believe how much I was able to find here. And importantly, as others have mentioned, it is immaculately clean and extremely well organized. The staff are super friendly and helpful local young people. Nicest store in the shopping center. I'll definitely be back!

Looking for pine straw for my flower beds and Google showed they had it. Great store with lots of cool items you won't find any where else. My husband and I spent 30 minutes just looking. Staff was super helpful and really nice.

So happy I decided to come here instead of Home Depot (no offense to Home Depot). Everyone was so nice and helpful!! This place is a great addition to the neighborhood. The owners are so warm and welcoming. I will definitely be bringing my boyfriend in to shop for our home repair needs.

Holy smokes! This is the nicest Ace Hardware I have ever been to. Clean, doesn't have any unseemly odors, and the staff is super helpful in getting you to where you need to go to find what you're looking for. Hopefully once the construction is done on Gus Thomasson, the getting here won't be so bumpy.

I just had the most awesome experience I've ever had at a hardware store. I was greeted by an amazing staff and offered a beer!!! Not only was the staff amazing but the store set up was great. I only needed to walk in for one thing but spent about 20 minutes just admiring the store. I will try not to spend every weekend here now. I would much rather go here and then Home Depot or Lowe's any given day of the week!

Wow, I had forgotten what a real hardware store was like. We went to pick up some vermiculite after looking and calling around they were the only store to have it. The selection of odd things that you can't find a the big box was well worth the 30 minute drive. They had brewing supplies and the employees were beyond nice. To top it off they gave us samples of locally brewed beer. I am from California so this was a foreign concept to me, both the beer and customer service.

I'll never go to Home Depot again! Great prices, helpful staff and they always have what I need.

I'm amazed at the costumer service at this place! The young man behind the counter was so thoughtful and offered some good advice and assistance. As an older and much heavier female most of the time, I'm ignored which is fine. But the other day, I just had to have a few items and thought to visit the new store in Casa View instead of Home Depot or a place like that. SO glad that I did. Wow. Prices were good. The staff was over the top helpful and even carried my items to my car, which was really great at the time. Highly recommend. A wonderful addition to the neighborhood.

I have always had great experiences at Stone's, they have great products and their customer service is phenomenal. I haven't been in the store since last March, but everyone I've spoken to over the phone is patient and kind, and the curbside service is especially nice. This is my go-to hardware store.