Matt E.
Yelp
Don't spend your money here.
For everything that went wrong tonight, we didn't get one single apology! Plenty of attitude though!
Not 1 apply from the host, not from the sever, not from the manager!
So let me go ahead and give you an apology of my own.
I'm sorry.
I 'm sorry to anyone who decided to spend their money on that experience.
I'm sorry to my friends who were bypassed, forgotten about and embarrassed.
I'm sorry about the underwhelming food.
And I'm sorry you decided to treat the one table who had 2 previous restaurant managers with a combined 30+ years of hospitality and restaurant experience from multiple 8 figure establishments in Tampa, Charlotte, L.A., & Atlanta!
There's hundreds of restaurants in Atlanta so why waste your evening here?!
Well, here's why you shouldn't.
We arrived with our whole party of six 10 minutes early and checked in with the host 8:05 Wednesday night 12/7. While we were waiting we saw several couples be seated, as to be expected, but when we saw another large group check in and then be seated I asked the host how much longer for our party, to which she replied "you're the last on the list." I mentioned that the other party that just sat and she said that the were originally a 3 top that turned into a 6!
I asked to see the manager and after how she addressed the situation I knew what type of evening we we in for.
I asked what happened to our reservation and why where we still waiting? She repeated the host statement about the other group growing to a 6 top.
- We had a reservation -We arrived before the other group - and they gave away our table!
No apology. No offer to make other table accommodations. No jester of good will or thankfulness for our patience. Just "stonewalling" and that it would be another 15 minutes. I asked if there was two smaller tables that could accommodate us and she said, "we don't move tables." ...Foreshadowing
So we waited.
We were finally seated at 8:55 for our 8:15 reservation. Our server Jennifer, had a wonderful greet, however that too went quickly south. We had plenty of time to look at the menu and so we ordered drinks right away and food upon her second visit.
The menu was concise and there was a nice one pager wine list with popular Italian wines. I love that they had so many wines by the glass options. The bartenders were friendly, well presented, fast, and had solid mechanics. (Good hard shakes, stirs, and builds)
Salad was already out before drinks, however when we went to toast our friends at the table we were missing 1 cocktail.
I went to the bar to encore about a cocktail that had been sitting up there for a minute. The bartender let us know that wasn't our drink we had ordered and that he didn't have a ticket for it. He said I needed to ask my server, but she was nowhere to be found. When she came back to the table for the third time, she had our hot food!
We told her that we were missing a drink and she said she didn't catch that the first time. --even though my friend specifically asked which drink was better, the Apple martini or spiked apple cider? To which our sever replied "the spiked cider" My friend ordered it chilled, not hot, which Jennifer confirmed.
So we sat there with hot food in front of us and we still had not toasted. I looked to the bar to see our one drink sitting at the well, while our server wiped down and moved empty tables -- I thought they didn't move...?!
And to top it off when I asked her why the rest of the meal was out and we why were we still waiting for 1 cocktail she exclaimed, " I got it! I got it!"
Unfortunately the food was bland and the lasagna was burnt!
Best part of the meal was leaving.
Was it busy? Yes.
Will I be back? No
Will the 5 other guests be back? Not to Storico vino.