Tracie A.
Yelp
My boyfriend and I Went to a comedy show at this establishment tonight. We ordered 2 drinks and an appetizer off the virtual menu. When my boyfriend returned to the table with our drinks, he mentioned having to say something about being over charged on our bill. He said it was rectified so I thought ok, no problem. Approximately 45 min later, while we were listening to the comic on stage, a bartender walks up to our table and starts yelling "thanks for the Yelp review, you can leave". I was astonished to say the least. Both my boyfriend and myself were confused. The guy who arranged to comedy show, Keith 2x asked my boyfriend to step outside to talk. I sat there for a minute or two bewildered watching the said bartender( I later learned her name is Lisa) on a rant saying things like "you wanna leave a bad review, you can get out"! I then stepped outside to see what was happening. When I get outside, the comedy show promoter Keith 2X was apologetic and said the manager will not allow us back into their establishment. We asked to speak to the manager and our request was denied. At that time, we left the premises.
Once outside, I learned my boyfriend did post a review regarding his experience with the bartender, she was rude and condescending after being questioned about a discrepancy on the bill. The thing is, my boyfriend was right about the overcharge for which she rectified and was rude about it.
When my boyfriend spoke to someone from the establishment after we left, via social media, they said the bartender claimed my boyfriend cursed at her. If that were true, why'd she wait almost an hour and after the negative review to have him thrown out? The only interaction my boyfriend had with her(Lisa the bartender) was when he ordered our food and drinks. The bartender didn't appear to be afraid when I was watching the exchange across the room. Nor did any patrons within earshot appear to be staring and watching as if a threatening/intimidating exchange were taking place. As I watched him from my seat, It didn't appear anything was going on, if so, I certainly would have went to the bar to see what was happening. Do you think if a man was cursing out a woman(especially an employee of the establishment) in a crowded bar, other patrons wouldn't bat an eye? Where was security? It didn't appear to be any issue/tension/scene at all. We proceeded to enjoy our food, drinks and the comedy show for almost a hour after said incident without a word from anyone.
Lisa was rude and disrespectful! Her actions were unprofessional. This is the person Strangelove's has representing their business. As if that wasn't enough, the owner/manager added insult to injury by blindly defending her actions. I do NOT recommend this establishment to anyone. It's sad to have to leave such a review and I see this isn't the only negative review about Lisa's behavior. It's appears to be an ongoing issue which has not been addressed. This was terrible experience at an establishment we pay for a service, don't waste your time or money.