Stratus

This company was amazing to work with. The tech, Lawrence, was great with my son, who was having the EEG, and my daughters. They were asking all sorts of questions and he was taking the time to answer them. Answered my questions all along the way. He helped my son understand the importance of leaving the wiring alone and caring for the equipment. Lawrence was also amazingly careful while taking off the leads. The company itself was straightforward. They were caring and answered questions we had over the phone. Scheduling was easy. I love that they continually monitor the EEG in case of any trouble.

I had to do the 48 hour EEG. They had two cameras on me at all times as well as audio. Every once in an I had to do the 48 hour EEG. They had two cameras on me at most of the time as as well as audio. The wires were wrapped up tightly so everything stayed connected. I had several seizures and nothing moved or disconnected. Every once in a while, the cameras would pop up and you could see on the computer monitor that they were trying to find me to make sure I was in frame. Everyone was so great and took their time explaining everything. The nurse they came and set me up, took her time and was extremely nice and gentle with everything that she did. The tech that came and unhooked the wires, was very nice, gentle, and did a great job as well. The goopy glue was the only mess - conditioner, comb, and patience. If I needed to use this company again, I would definitely go this way. They were very helpful with the billing as well. They took care of insurance, scheduled me quickly and everything ran smoothly.

Everyone was kind, polite, knowledgeable, & professional. Communication needed improvement in a couple of areas. When I explained that that getting my test done ASAP was imperative, I was told that I'd be informed of earlier availability. I was, but, after multiple calls, no one acknowledged nor returned my calls. A patient handout re. the test would be helpful; more explanation of the equipment, troubleshooting common issues, what"in range" of the fanny pack meant, how/when the 2 hr. checks were done, etc.

Stratus was simply amazing! The young lady who came out to connect my son to the testing was very sweet and kind. She explained everything perfectly. My son, who has autism, was so comfortable with her. She was very knowledgeable of what she was doing and walked my wife and I through every step. When the other young lady came out to disconnect everything, she was just as nice and informed us on what to do post testing. And the technicians who called us when they had to troubleshoot a couple of issue were competent and very nice as well! Thank you all for everything! Job well done!

I had a great experience with Stratus for my home EEG. Franco was amazing — professional, friendly, and made me feel comfortable the entire time. All the techs were excellent and stayed on top of monitoring to make sure everything went smoothly. Communication was clear and consistent throughout the process. I felt very supported and cared for. Highly recommend!

Leah, our nurse was quite literally the best nurse I've ever had. She knows her job and is so friendly and kind. She made the whole situation easy and fun. She is one of the sweetest people I've ever met! I would give her a 100/10 and yes I meant to put a hundred!! She is great! Her being a part of the company stratus says alot about stratus, they are a company you can trust and feel comfortable with them helping with whatever situation they are coming to help you with. Leah thank you so much for making this experience all that much better. Even though the test I was getting was a bit scary you made it all that much better. Thank you stratus for having phenomenal people like Leah working for you. If I ever need to go through the company stratus again I would personally request Leah. You hold the bar high Leah!! My whole family absolutely loved you! Thank you for being the amazing human you are. God bless you and I pray you always have amazing experiences in life. Thank you so much.

This company is amazing and very helpful. They make sure you are comfortable and walk you through every process. My in home tech was Jeromy and he was awesome!

Poor. They assured us that they would be monitoring the feed every hour. Then when we were halfway done they called to say they had missed the last 2 hours. This is the only company our dr office uses. The last time we used them my son had a seizure right in front of the camera and somehow the camera feed didn’t work when he had the seizure.