Cinder S.
Yelp
I had originally written this review on Yelp in much shorter form and deleted it. I left a review on Google Maps after discovered a Pokemon plush I had bought from him was a fake. The owner responded to my review with hostility and false claims, so I edited it to add more facts.
First of all, the shop literally sells plush that were never made by the official Pokemon company, like eeveelution Mimikyus. So they cannot be official Pokemon products, because official versions were never made. They aren't even real Pokemon! They are a fan creation. For my case, I had purchased from the store a Mix au Lait eeveelution plush, a plush line that came out in Japan in 2019 and now sells for a lot secondhand, but he had a ton of them for cheap in 2023 which I unknowingly bought. After comparing pictures online, I found that the version I bought from him does not have embroidered foot pads like the real one and has an additional suction cup strap on the top, which the real ones don't, but the fake ones on Aliexpress do. A lot of other Pokemon plush he sells suspiciously seem to have identical counterparts on Aliexpress as well, despite not having been released from the Pokemon company as official plush for a long time (if ever...). This goes for eeveelution Mimikyus, the ditto Pokemon plush, and Pikachu in costume plush that the store has sold.
Originally, the owner claimed that all his merchandise is officially licensed and purchased through legitimate channels. After pointing out the above to the owner, including that he sells Pokemon plush that are IMPOSSIBLE to have real versions of, he claimed he no longer sells fake Mimikyu, when they are in fact still on his website (see screenshot)! He also claimed the fake plush were sold when he was not the owner. He has ALWAYS been the owner and in full control of the merchandise. He is locally famous for it and has had articles in papers about his store that he started. I'm pretty sure he's the guy in the logo! I don't know how he can lie so blatantly like that.
Upset at this escalating situation, I left a 1 paragraph review on Yelp about the fake plush, but deleted it after realizing Yelp shows my real name. Well, guess what? I was right to be cautious, because he responded by updating his response to me on Google with my real name, after I had deleted the Yelp review within 5 minutes of posting it. Likely, he is trying to intimidate me. Bro, what the f? Well, now you get the full Yelp review and more, so I hope you're happy about that.
In doing some digging regarding the fake Pokemon plush, I discovered others have made this complaint and claim to have had their comments removed when it was brought up on the shop's social media. I was willing to give him the benefit of the doubt, but his responses have ripped that away. The only nice thing I will say is that he said he would give me a refund if I emailed him with proof, but I honestly do not want this guy to have ANY more of my information than he already has. I should be able to speak out about being sold FAKE merchandise, which is STILL being sold on HIS website that HE OWNS, without having my information maliciously exposed in an attempt to intimidate me.
On top of all of this, I think that the store's customers need to know that they record everyone in the store all the time and occasionally post the videos on Reddit as part of the owners anti-shoplifting crusade. However, not all videos show only criminals as he claims. He has posted videos of people just acting weird, or one woman who apparently felt unsafe in the store that he labelled as a "Paris Hilton wannabe" and posted a video of her on Reddit to publicly mock her. See my screenshots of his posts of customers on Reddit.
This guy seems legitimately insane. I am never setting foot in this store again.