Waleed K.
Google
I moved in here in July and I'm writing this review mainly because the leasing office is entirely unresponsive.
Texts, emails, and calls all go unanswered, except if you're lucky enough to engage with an AI chat bot that also speaks to you in circles.
I was told upon move in that the covered parking spots were first come first serve, and confirmed this again in person when I saw the leasing office staff member in person on the grounds. Now, according to multiple text blasts sent out, these are reserved and subject to towing without a sticker. After reaching out via all channels listed on the portal contact info to get clarification on how to get a sticker, I received no response at all.
The only way to get a hold of the leasing office is to go there in person and hope someone's present. This is particularly a pain since the leasing office is located at another complex rather than on site.
I would have given this place 1 star, but the maintenance guys here are actually incredible and do good work.
Edit: Management at the leasing office reached out and rectified my concerns here. Changing my rating accordingly. Thanks for following through here Paul.