Suburban Diner

My husband and I caught sight of this retro looking diner from Route 17 and followed our curiosity inside. As diners go, Suburban Diner is far from a grimy, greasy spoon. For a diner that's been around since the fifties, the inside is surprisingly clean and modernized. The space is also pretty cavernous, with tables and booths stretching to both to the left and right of the entrance. The menu reads like a classic diners' - lots of sandwiches, burgers, wraps, pastas, and brunch options. We ordered one of their burgers, which was just fine. I appreciated that it was served on a brioche bun and that the patty had achieved a decent char. What surprised me was that there was a separate menu for specials...and lots of customers were ordering them. To wit, I caught sight of a small roast chicken arriving at a nearby table, complete with vegetables and mashed potatoes. It was a surprising thing to see coming from a diner kitchen, and it made us spontaneously choose a beet salad from the specials. With roasted red peppers, avocado, beets, and hearty slices of feta (which we swapped for the goat cheese it normally comes with), this was a truly robust salad and stole our burger's spotlight. This is a busy diner, so service is without frills. There were small things, like the dirty silverware and our server's curt, monosyllabic interactions, but I also think expectations should be curbed at a casual eatery like this one.

My cousin told me she only does breakfast at diners.🍳🥞🥓 Unfortunately, I totally get why. 😔 👀 😔 🤦‍♀️🤦‍♂️🤷‍♀️ Visually, the nachos weren't appealing to me, so I didn't eat them. I should've sent them back to the kitchen. Pink 🌮 🌮 Taco in Times Square Nachos are way better! I'll stick with turkey/veggie 🍔 burgers and breakfast🍳🥞🥓 at Suburban Diner. I did like the hot water & New England Clam Chowder 🍲Soup The blueberry 💙 😋 pancakes 🥞 was delicious

Wow this is a diner worth your time. I am so pleased with my meal that I have to say I really enjoyed everything. Meat lover fluffy omelette extra egg 2 bucks more worth it. Short stack Tripe Decker Egg sandwich Fish and chips but not any old chips we are talking sweet potato chips. fresh cut and made. 2 bucks more but worth it Honestly you will not leave hungry. Two thumbs up and 100% recommend to everyone.

Great food at a fun diner! We had delicious salads, everything was fresh and well prepared. Menu is huge, you'll find something you'll like. Server didn't check on us, so we couldn't get questions answered after our food was served.

Found a bug in my salad that I got from a work lunch so I did not purchase the salad myself. Absolutely disgusting. This is disappointing as I’ve ordered from here previously and was always satisfied. There is no reason a bug should have been in my food.

Food here is DELICIOUS!!!! And the portion sizes are HUGE!!! My eggplant Parm dinner turned out to be dinner that night plus lunch the next day AND lunch the day after that!!!! We've been coming here for years, we bring our family and friends when they're visiting from our of town/state. 😋😋😋😋😋😋😋😋😋😋😋

Best Diner in Paramus. It’s one of the few dinners where everything on the 9 page menu is actually delicious. Service is great and atmosphere is exactly what you expect in a great fast pace diner. It’s always packed so don’t be surprised if you have to wait for 5-10 minutes. I’ve had Salads, Wraps, Soups, Breakfast, Wings, Burgers, and more - It’s all great. I’ve yet to have any Dessert but the Dessert Case in the front entrance… If I had a spoon and unlimited capacity I’d probably try everything in it. Great spot, Highly Recommend.

Came here for early brunch and had a good experience. They have a wide menu selection full of delicious foods and drinks to choose from, from all-day breakfast to burgers to salads, to steak. They have it all. We got the all-day breakfast selections, and they were pretty good. The only critic I have was that the food barely had any flavor, so I had to add my own salt and pepper. The staff were super friendly, nice, and attentive. Be aware to get there early because this place gets insanely busy for brunch/lunch.

Update to my original review. We came by for dinner on a recent Saturday evening at 6pm and, if I didn't know any better, I would have thought it was brunch time because it was absolutely packed in here for dinner! I can totally see why it's so busy though, even for dinner. Suburban is definitely one of the better diners in northern NJ - as in - cleanliness, service, food and decor. It doesn't look one bit outdated and it's in the heart of Paramus as well, so it's sort of a meeting ground for many. This time I ordered the Corn Beef Hash Benedict. Solid, solid, solid benedict. Besides the corn beef hash being good, the home fries were actually what shocked me. Typically, I don't love home fries, but the home fries were flavorful and crispy and not your typical bland home fries. Our waitress was very friendly throughout and, even better, the customers eating around us loved interacting with our kids. Overall, our last visit was a great experience here and pretty much solidified my thoughts that Suburban has always been one of the better diners in the area.

Good diner. No complaints. Good service. Wait staff was attentive. I'd go back for sure

Always love when I come here. I love walking through the doors confident in: excise the language - "ain't a damn thing changed!" Meaning service: impeccable. Food: always on point. Ambiance: whatever you need it to be. Big parties, small parties, exceptional drinks - maybe just sit at the bar. Wonderful tempting delicious desserts if you want to indulge or maybe eat your feelings... Portions are more than enough. Good times. Good vibes. Classic top tier diner! From burger to steak, pasta chops or bagels and lox. Cannot ever go wrong!

Great stop! We just left the airport going to upstate and we stopped for dinner. Highly recommend the meatloaf and the turkey and Swiss sandwich. The service was outstanding and the diner was clean. Howdy from TX!

Nicole was our server and she provided excellent service start to finish! That always makes for a great dining experience. Food was excellent and most people know I am particular about food. I had eggs, home fries with request for onions and peppers and corned beef hash. It was yum but was sad to hear they do not serve chicken fried steak and eggs which is my go to. Ambiance is full on diner and it is executed well. It was busy but we did not have to wait and the food came out promptly. Highly recommend going here for breakfast dining. It is my new favorite!

Love this finer. Shiny, clean, great menu. We all had soup to start. Hubby loved his chicken noodle. I had matzo ball soup. Maybe better than mine. Difference. Esteem cup and bowl is only one dollar. Go for bowl, you will thank me., for dinner I had the chicken caprese sandwich. Lots of roasted peppers and tomatoes. Great flavor and great size. Fries were also good. This fiber is consistently good with great food and great service.

Classic Jersey diner vibes, all the usual diner foods you might expect (including breakfast served all day!), and tons and tons of options so it's great for big groups since there will most likely be something for everyone. I came here with a group of 14 for a late lunch on a Sunday and we were able to be seated immediately (probably since it was a bit later than normal lunch hours). I'm not sure how busy it would be during peak hours. Our server Rachel was so sweet and attentive. On top of the stellar service, the food here is really good! Everyone in my group ordered something different and everyone seemed to enjoy their food. The prices aren't the cheapest, but at least the portion sizes are respectable. Many of us had leftovers to take home.

Wasn't a bad experience but not worth driving 25 min for. Atleast for me. I got a typical breakfast platter with two eggs, home fries, turkey bacon, oj, coffee, and got a side of onion rings. You can't mess up eggs. Home fries were barely seasoned so those don't get any praise. Coffee was pretty good for a diner. Onion rings was a bit stale. Sat at the bar and although there were plenty of servers it took 15 before my order was placed. Not a bad experience but not the best either

The service is outstanding! Totally impressed. My shrimp palm was good. Hot and just right. I will clme back!

The decor in this diner is very chic and modern. The menu even has cocktail options. The matzah ball soup was really good. Although I felt the buffalo chicken wrap needed more buffalo sauce was good though. We also got over easy eggs w/ hash and toast. My mom ate her entire plate it was so delicious! For dessert I picked one of there decedent mini cakes the red velvet. However I found that either the simple syrup or maybe just the flavor was a little berry and that wasn't what I was expecting for red velvet but our server was so nice he let me pick another dessert to replace it complimentary and I went with the crumb cake. And that was sooooo good! Great diner off rt 17 by the mall to go after a day of shopping.

We've always driven past but never remember to come back. But this time, we wanted to stay in the area after a movie so we finally went. We've been missing out :) Very cool interior. There are a couple of semi round booths that were cool looking. I would have loved to sit there, but they were occupied, maybe next time, hehehe Service was great by Mary. Large menu to read lol and some interesting cocktails. If we drank, we definitely would have ordered some. Cavatelli and Salmon, comes with soup or salad, so I opted for the soup. Kale and Sausage soup was really good. I'm glad I ordered it. The pasta was delicious as well. Hubby ordered the United Nations Omelet. Which is 4 types of cheese. He ordered a side of Corned Beef Hash. He loved the Omelet. And the hash was crispy but not burnt. Something most places can't get right. I like that the cakes are individually portioned. So you know that each order is the same as last. And so many varieties of cake *drool* I ordered the Truffa Cake to go. Will definitely be coming back!

The food was served À la Hospital... no flavor or presentation... none. This only pertains to our waiter, forgetful, not very attentive. But to address entire waitstaff they seemed battle worn and not interested in your arrival. Ambiance is typical diner decor. Seating is plentiful and spacious. This diner was really good several years ago... WHAT HAPPENED? I was embarrassed for suggesting this diner. Everyone was dissatisfied with their meal. An adult stated "we should've went to Wendy's."

Nice place, clean and service was very attentive. I ordered the corn beef Reuben and a side of onion rings. The onion rings were hot and crispy but the Reuben was very unsatisfying. The sandwich was all sauerkraut and a couple of slices of corn beef. False advertising as it was a sauerkraut sandwich and not a Reuben.

Good diner with quality food. My only issue is that they are not consistent and I find it depends on which of the wait staff takes care of you. Detail to your order is sometimes "overlooked" and finding your waiter has been a challenge on some visits. Regardless I do typically enjoy my visits and their food quality!

Um, wait --- this diner was kinda....amazing?! I typically AVOID Diners in the afternoon --- I either go in the morning, or late at night. I had gone to Suburban Diner with some friends at about 1. You could imagine it: a mob scene. But this crew at Suburban Diner had it under control. Without any reservations, we were seated in less than 2 minutes of arriving in chaos, and were attended BEAUTIFULLY by the waitress. I ordered the Greek Breakfast Bowl ($16), and it is a sight for sore eyes. It was equally as beautiful as it was filling and tasty. Others at my table got the Original Breakfast Bowl ($14) and a Chicken Sandwich ($16). We all concured: ABSOLUTELY DELICIOUS. The Breakfast Bowls were devoured --- we needed some rest afterwards, while the Chicken Sandwich was so filling my pal could only eat half. Doubtful about Diners? Suburban is a good one to go to, to come out of your comfort zone. That even in the BUSIEST TIMES --- they serve you, food and service, with the best team. (Atmosphere at lunch is a little loud though, lol --- to be expected)

Visiting family and we came for brunch. The menu is vast and varied. With six of us ranging in age from 10 to 60, there was something for everyone. And no one was disappointed. I had the raspberry salad with mixed greens, walnuts, apples, raisins, and strawberries tossed in a raspberry vinaigrette topped with grilled chicken. It fresh, delicious, and plentiful! I couldn't finish it but I took it home to have later. My nephew polished off his Benedict and my niece enjoyed her chicken gyro so much she reviewed it on her food blog. My younger niece had the Red, White, and Blue pancakes with strawberries, bananas, and blueberries. I was at the opposite end of our table, so I can't report on my sister's and brother's meals--only that my sister's breakfast bowl was declared "delicious" and looked bottomless despite her best efforts. Our server was friendly and kind and got our orders right without using pencil and paper. The diner is an appropriate title and matches the setting and decor. It seemed like a lot of the patrons were regulars and I'd be one, too, if I lived here. Oh, and the dessert case at the entrance is a sweet trap. I dare you to leave without buying one. We resisted enough to just get two.

After months of driving past The Suburban Diner, my partner and I finally stopped by for a sit-down, weeknight dinner here. In short, we are fans and this is now one of our new spots - good food for fair prices, friendly service, different seatings options inside, casual feel, easy parking with private lot. Highlights: - Fan of the Mediterranean fries (haven't seen this at other diners I've been to) - Chicken soup is a hearty one, lots of veggies - I liked my pasta entree, a mushroom sauced penne with chicken and broccoli - Eggplant parmesan was partner-approved :)

BEST BEST BEST!!!! I'm a Jersey girl and this is the diner! The desserts are crazy delicious and right there when you walk in. They have the best food, pastries and desserts! All of their food is delicious ~ great diner ambience easy to get to on route 17 centrally located if you haven't been here, you have to go! And if you haven't been here in a while, you need to go back! Enjoy the delicious foods at the suburban diner! Great service too!

My wife Bridget and I decided to stop in for breakfast and that was a great decision. We both ordered Cheddar cheese Omelette with home fries and rye bread toast. Very well cooked to perfection and taste was enjoyable. Coffee was very good and service above average.

Delicious, delicious food! Fantastic Diner that I am embarrassed to say I only found out this Spring is delicious. There are tons of diners to pick. Why this one? It's very clean. The parking is narrow, very tight and waits are worth putting your taste buds on hiatus. Ordered the meatloaf sandwich entree. The waitress politely asked me what type of bread I would like to have it on. That is top notch. Along with the sandwich I also was served a tiny (but fresh and delicious) side Caesar salad. The flavors together complemented each others very well. That said I am not some low IQ, low stamina, wrinkled-skin vegetarian, vegan or pescatarian huffing and puffing 'for nuffing' at OrangeFitness. I am a man-beast and I eat like one - not some squid ink sipping mini-brain millennial. After I'm done I start to chew the ceramic plate, kids. I crunch up that water glass with my teeth.. before I bend the silverware into a metal ball for dessert. Carnivore, man: it's a word look it up in the dictionary. What do you think Neanderthals ate? Meatloaf from Suburban of course! Joke aside, the salad was deliciously crispy. It was topped with crumbly, newly made Italian croutons and a dash of seriously fresh salad dressing from the kitchen. The meal that I ate with haste at Suburban Diner, as well as the fantastic and very genuine and polite staff and table-side waitress are not to be outdone! All the flavors made in the kitchen were savory, refined and spot-on. The food was plated hot (steaming). In plain English: forget new england's rancid kitchens. Just come to Suburban Diner in my neck of the woods. You will not regret it. Review: 5

Was here last week looking for a quick bite. I know better than to bring expectations to a typical NJ diner. But I do enjoy a surprise. No surprises here. We were seated quickly. My companion ordered some kind of chicken salad with guacamole. I had a BLT with fries. The salad looked none too fresh. Also, it was very lightly dressed. We asked for extra. My coffee was fine. The BLT was just that. Warmed over mediocre bacon that was probably fresh much earlier in the day. The fries were not crisp. I ate a few for filler. Lacking ambience. I have no memory of the decor. I find it a continued source of irritation and disappointment when the owners of places like this lack imagination and energy and make the decision to put forth only the absolute bare minimum of effort regarding the food that they serve.

This diner is one of my favorites in all of NJ, which says a lot since NJ is famous for it's diners. Plenty of tables but still expect a wait on weekends. Great service. Plenty of parking. Prices are fair for the quality and large portions. Good chance you are bringing leftovers home from lunch or dinner. The panini sandwiches are 3 HUGE halves. Awesome french fries including some well though thought options like Greek fries with olives, capers, cheese ( see picture) Cocktails are pretty good for a diner as well. But one of the biggest features is their HUGE pastry showcases. OMG..... when you first walk in those with a sweet tooth will drool over all the options. Baklava cheesecake?! Just too many to list. And I hear almost all made on site too. Great place. Never reviewed it before because I don't want more people going! LOL

It's a diner. It's New Jersey. Some people long for the experience. For me, not so much. Here the food was pretty decent but with such large menus I think you need to figure out what they are actually good at when ordering. The table I was at had a plate of nachos to start that looked average at best. The potato skins that I did try were okay. For me the focus was on the main meal and for me that was the T.E.C. BURGER with Taylor Ham, Egg Over Medium & Melted American on a Brioche Roll and a side of sweet potato fries. Was it the best burger I have ever had? No, but it was actually pretty good plus the T.E.C. experience is what made it New Jersey and what made it Diner. For me, that was about as full out excited as I am going to get here. The sweet potato fries were perhaps the best part. Large pieces seemingly hand cut and fried to pretty much perfection. Not greasy at all!

One of the things I miss living in the NYC metropolitan area are.......the diners. 24x7x365, these places are always open! And, for the most part, the food is really good. Two weeks ago we were in Northern New Jersey and stopped at the Suburban Diner on Route 17. Our son's high school football team played at Bergen Catholic in Oradell. We decided to stop here for a late pre game breakfast. The Suburban Diner did not disappoint. The food and service were really good. I went with the Brunchzilla which was an egg, potato and breakfast meat combo in a tortilla. It was delish! The "cawfee" was great too. My wife and I split and apple crumb after (cheat day) but, I did ogle the lemon meringue pie with the topping of upholstery in the display case. Years ago I would have opted for that but, those days are behind me. The service was speedy and courteous. The "cawfee" cup was always topped off. When we return to the area, and we will, we are definitely coming back.

Good food good service very clean ambulance nice deserts will go again waitress was nice.

Busy upscale diner . Very busy on Sunday . Enjoyed the crabs Benedict and pancakes. Children dishes are nice serving size. Great service. Plenty of parking. Upscale diner interior.

Adequate. Lots of choices on the menu, yet I had a hard time picking something I wanted. It was pretty busy for lunch so I think locals go there to meet for lunch. There's lots to choose from so something for everybody. Service was adequate . Really not much else to add.

Great little diner. Stopped by during a day of shopping. The place is huge and they are well staffed. Great waiter who took care of us from start to finish. The food was 4/5. Would absolutely be back if in the area! If you're looking for a burger and cup of soup in the area, stop by.

I have been coming to suburban since I was a little tike (over 30 years) and I love everything about this diner. It has so much nostalgia for me and it's a place that when my dad visits from the UK he will literally eat at every day he's here. The staff is always nice and welcoming and if you go enough you are sure to have a repeat waiter and become diner friends. Their egg breakfasts are unbeatable when it comes to North Jersey diner food and they are always willing to make the hash browns extra crispy! You can even ask them to burrito wrap an omelette. Their wraps are delicious and pressed in a panini press to make the outside crispy (buffalo chicken and the avocado/Mexican wrap are amazing). My husband loves the Philly cheesesteak panini and why wouldn't he is ooey gooey and steak filled and the fries that come along are delicious. Not to mention the comforting addition of the coleslaw and pickle. Their pancakes and waffles are insanely delicious, but beware you will leave with a big food belly. And their salads are exactly what Elaine meant on Seinfeld when she said she wanted a BIG SALAD! the salads are hearty and unique in all the add-ins and oh so yummy and nourishing. The dessert display is abundant and I am married to a Greek and some of the desserts are traditional Greek wonders that you should try immediately. I love Suburban and you should too. It's good quality diner food, massive in size and worth every penny!

We came here with Hubby's family. My mother-in-law was so happy because she could dine in for lunch with all her children. The place was packed. We went on a Sunday and had to wait about 10 mins, which was not bad at all. Then, we were escorted to the big table in the back. There were a lot of employees, but our waitress was very experienced and professional. She handled most of the tasks. Our plates were not taken away fast enough, so the plates got piled up for a while and no one came to the rescue but the waitress herself. With that many employees, I would figure they would stay alert. I ordered Spinach Benedict with 2 poached eggs and lots of spinach in the bottom on an English muffin. I asked for dressing on the side because hollandaise sauce is not my favorite. I like my benedict with no dressing, naked all the way. If you want to be my benedict, you can't be shy ha! My lunch was awesome! Loved it! Mommy had fruit and jello with cottage cheese. Wow, Mommy's eating healthy! She is. She's 93 going 94 and still goes out dining every week with us. Hubby on the other side had a plate I didn't approve which was processed meat or sausage with eggs over easy. I don't eat processed food, but I was easy on him. So, no divorce. Not yet! We had a nice time and lunch. This enormous place could probably fit more than 100 or 200 people. It's a nice place to dine with the family.

I decided to stop here while visiting some family in town. They have a nice selection of food on their menu many different breakfast items you can order even in the evening. They have quite a bit of room for seating there as well. I decided to have the Brooklyn style meal which is a grilled chicken, fried eggplant, roasted red peppers with melted mozzarella cheese and a touch of marinara sauce on a hero roll. It was a little bit on the pricey side but was very good the service was also very good.

A really nice diner. Very few Vegan options, but if you're not Vegan, there's a ton of good food. Fresh and warm little rolls start you off. (I think they're baked in house, though I'm not positive.) I had a fantastic Autumn salad without the feta cheese. It was comprised of: delicious butternut squash with a hint of cinnamon, golden raisins, walnuts, slivers of green apple, salad greens, and a delicious raspberry vinaigrette. Added a glass of 14 Hands Merlot, and I was set. Perfect tasting, and the portion was huge! The waitresses there are all so lovely- it was a welcoming experience. Highly recommend!

Come here at least twice a month with my family. The service is friendly and fast- just like what you expect from a diner.

Bad service. No soup on menu. Waiter walking away prior to giving soup options, cannot walk back so we can hear him, goes to get soup. when he comes back, cannot cancel burger, we have to take it. If he had bothered to come back and talk, we would have been able to cancel burger. Food so, so, ask for no mayo, get mayo on everything. trying to poison people who cannot tolerate mayo. we will not return due to not listening to customers.

horrible i went there last night and ordered food minutes later i ran to bathroom with cops poision. the chef had no gloves i saw him using his hands cutting food. nasty attitude waiters as well. avoid this place

Really good diner. Huge menu. Been going here since I was a kid when I grew up in the area. Great service.

I gave this place 3 tries and all three times they have messed up orders. Two times we ordered Reuben sandwiches and they did not give thousand island dressing with it, which is one of the main ingredients and therefore made it dry. We asked for the fries well done and they were barely cooked. They charge $17 for a souvlaki platter which is just 2 skewers of chicken and a side Greek salad. I asked for no tomatoes or onions in my salad and the entire salad was onions and tomatoes, barely any lettuce or dressing in it. Needless to say I will not be returning to dine in and especially not ordering out from them.

My have things changed.... Subpar food and service. Used to be a pile of pastrami and corned beef, now 4 slices for $16! Dry over priced, over cooked steak. Dry chicken sandwich. $6.50 for a side of coleslaw? Party of 4 all disappointed. AND.... There's a 3% fee for using a credit card?! How could it even be legal to charge a credit card processing fee when our society has pretty much gone cashless?! Scam to get consumers to pay more! Will never go there again and will certainly share my experiences with friends and family!

Always a great place to eat. Quick and friendly service. A huge dessert counter with so many choices of cheesecakes, Greek treats, cookies and much more. Whenever we are in New Jersey we are sure to get great food from here. Highly recommend!

great delicious food!!!! it's very testy and the aroma is like your mom cooking it at home... service is also very good. we recommend this dinner highly.

Great diner and fast service. Excellent lunch special: Bowl of soup, your choice half sandwich (Turkey/ Roast-beef/ Tuna or Chicken Salad) with fries $11.

Very convenient location, right on route 17. Hop off and get a bite. Very large space, lotsa tables. Clean. Good service by the waitress. She was very helpful and nice. The host was impatient, and trying to rush me to a seat when I was checking out the dessert display. Dude, what's the rush? There is a tactful way to be helpful and present without rushing a customer. There were a lot of employees there. I think I counted about 10 wait staff. Then you go to Da Pepo in Montclair and pay 3x the amount with one waitress running around bussing and waiting 12 tables. SMH. Looks like the management at Suburban Diner has not trouble with "worker shortages" and is better at his or her job than the bougie restaurants. My only gripe is the staring. All the male employees were staring at me. It was uncomfortable. It's like they never saw a woman before. I had the meatloaf sandwich with cole slaw and pickle. It was good, but I would not order it again. It had an unusual texture and unusual spice in it (cumin? IDK what it was). I'll tell you what though- the salad options looked epic! I would definitely stop in again to try those salads. The desserts were amazing. Tried rice pudding and strawberry cheesecake. yum.

The food, service and vibe never disappointment! Outstanding for breakfast, lunch AND dinner. Look at that breakfast wrap; no shortage of broccoli and it was perfectly pressed so the wrap had a nice crunch. Pleasurable experience from being seated, to being served, to paying the check

Popped in this weekend very early therefore it was almost empty-just the way I like it during Covid. The decor is super cool for a diner. Service was just meh to be honest. The server wasn't very friendly, seemed impatient though we were the only ones there. Food was Ok. I ordered eggs Benedict with crab. I've had better hollandaise sauce elsewhere but it was OK. Overall it was just OK. Good parking and good location if you have plans to shop or are in the area. They all practiced social distancing and it was clean. I've been there a few times and would return again Ig and when in the area.

Got the chicken parmigiana with pasta. It's comes with either soup or salad. Choose the salad, which surprisingly, I finished. I believe the plate was around $20, could be off. You get 2 decent portions of chicken breasts and pasta . I'm knocking a star for the Peña colada for lacking any alcohol.

They need to do better. the hostess is a nightmare. rude to elderly and handicapped. the restaurant is busy and one person may not make a difference to you, but I will not be back.

We have been to this diner many times before. We have watched the prices go up and up and the service go down and down. Guess customers have to pay for the new outdoor patio addition they are building. The food is above average but overpriced (can't screw up salad too much). Today's service was a comedy of errors. Our waiter was hard of hearing, the coffee was bad because the half and half had gone bad ruining the brew, and the Tiramisu was old and stale. To top things off our waiter gave our check to the next table and they paid it. This required a long discussion at checkout about the bill. Needless to say no tip and we'll be looking for a new diner.

The Suburban Diner has infamously been charging a 3% credit card surcharge fee to BOTH credit and DEBIT CARD transactions. However, surcharge fees are strictly limited to credit card transactions ONLY. Even if a client wishes to run a signature debit transaction, where a debit card is processed as a credit transaction, you are still NOT allowed to implement a surcharge. They tried this with me yesterday. I informed them that what they were doing was unethical much less illegal. This discussion went nowhere. Consumer beware of this establishment that post-pandemic has become way overpriced for a diner. Factor in tax, tip and if you pay with a credit or debit card, the 3% surcharge; and good luck to you. Perhaps they'll change their tune if consumers factor in that 3% hit into the gratuity we leave for service. I'm currently disputing this with my financial institution. It's really not the money as much as it is the principle.

The service is always pleasant but the food is mediocre at best and today I realized these people charge you an extra 3% for not paying in cash.... Yet this is posted nowhere. Not a discount for paying in Cash but an extra FEE for NOT PAYING CASH. Totally predatory.