Subway

I’ve been going here for the past couple years every now and then for lunch. Let me say, vast improvements have been made at this store. The current management is great. Always friendly and always clean.

Ordered a subway platter, called earlier in the day to confirm platter would be ready at 5. The platter was ordered on Saturday for Thursday. Showed up at 5 to pick up platter nobody knew anything about the platter. No manager was working. The kids working there did not know how to make a platter. They told me I could go somewhere else if I like. The platter was for a birthday party so too late to make other plans. This is the second time this has happened to me at this subway. Will not be back. The kids working there did the best they could to put something together but they are definitely not trained. I hold management accountable for lack of training.

I will definitely not be back to this location. I ordered a tuna spinach wrap, when I got home and started to eat it, the tuna was so extremely salty and disgusting. I have never eaten tuna with salt in it. I spit it out and cooked myself something else for dinner. I was so disappointed. Warning, the tuna is salty. This is definitely the right location, this review is for when I went there before your closing for renovations. I decided to do the review days later, because I can never forget about my experience of eating salty tuna. Hopefully with new renovations, you all will have better tuna prepared. This is the only subway location in Carrollton, VA.

I went to the Carrollton Subway for lunch today. The lettuce was brown and should have been tossed out. The employees said the supply truck was coming tomorrow but kept serving produce that was obviously past it’s use by date. I will never eat at this location again. Common sense approach and possibly a good place for the health inspector to visit.

Jessie the manager is fabulous, she is always smiling and kind to everyone that walks in ! Love her , she does a great job !

You need to have a tall with your two employees working this evening (9/26/19) about working together. One is Alex, but the other does not have a name tag. You have one employee (Alex) putting all the meats & cheeses on the subs and the other is putting the condiments. The one doing the meats & cheeses is moving WAY faster than the other and is just continuously overloading the other employee. Not offering to help at all.

The one thing I hate about this subway is that the employees never wash their hands! Anytime you come from the back of the store or from around the counter you NEED to wash your hands FIRST before you go pulling out the gloves to start fixing the food. Also, once the gloves are on that means don't scratch your face or push your glasses up on your nose with your gloved hands. This seems to happen every time I come here and every time that it does I walk out without buying anything. On occasion I get lucky and the person fixing my sandwich will wash their hands first...but this is VERY rare at this location.

Found a bug in my wrap.

Was in the mood for a good sandwich and i love a good subway. The service staff was just as good as the sandwhich. It was very surprised with the freshness of the ingredients and how professional made the meal was. Would definitely recommend.

I just wanted to show my appreciation. Stopped by this Subway location this afternoon on my way home. My life has been up and down recently (to say the least). This may not be important to anyone but me, but I felt that I should take the time to tell this. The young lady that filled my order was very friendly and made me feel important and the cashier was nice too. I struggle with low self esteem and often feel that I'm not worthy. I felt good when I left, like I mattered. It was very important to me. So, thanks to the lovely ladies that waited on me this day, Wed, August 29, 2018.

I went in the other day to get a delicious sub. The sub itself was not the problem, and the place looked very clean. But the manager was just awful to her workers. It made everyone else feel really awkward when she would berate them in front of everyone. They seemed like two very polite girls too who were trying their hardest. I know this subway in particular has a lot of change in cashiers, eat, they're always hiring. Its clearly because of the management. Ive been in three times. Twice the manager was there yelling at workers. But once I went there and it was just a girl and a guy, and they were way more relaxed and friendly. Ive also seen that manager snap at customers before, and just become really blunt and off putting. Just go to the subway in Smithfield.

So, for being a chain- this subway is fairly on point. We usually order using the online feature, which is so convenient! Our order is ready when we walk in. Orders are always correct and the staff is courteous.