Jordan B.
Yelp
I don't normally write reviews because I can't be bothered to, but this experience was bad with a capital B. I'm not expecting 5 stars and perfect service, but I do expect to be treated with kindness and respect because I feel like that's just common decency. I placed an online order, but had time to just hang out in the store since there was no one in there. While I was in there, I just wanted to make sure my sandwich was correctly made and that all my app requests were processed. So of course being that I'm literally the only one in the whole place with the worker Irene, I made small talk to just ask if her shift was going well and if she can toast the sandwich. Not only did she have an AirPod in her ear while on the clock, but just shook her head and did not look up for acknowledgment or anything. Along the way to the toppings, I asked her to put on extra cucumbers on the sandwich in which she heavily sighed as if it was too much trouble to ask. We finally get to the register where she tells me "sign" for a receipt. No please, nothing but prompt and short... "sign". After signing, I asked for a couple things. The app would not let me put notes for some reason to ask for sauces on the side and pickles, so I asked her there. Irene, again seemed really agitated and annoyed as if I did something to bug her. As I'm waiting for the sides, she smashes the ramekins on the sandwiches and walks away. Doesn't bother to bag it with my order, say thank you, or anything. I get that you had a bad day, and some people do not want to be bothered, BUT, that was uncalled for. Honestly really rude and just plain wrong, would not be surprised if I'll get a stomach ache because of how annoyed and mad she was at making them. Again, I'm understanding of having bad days, but don't take it out on me, I didn't do anything to you. Also, I get the store is dead and no one was in there prior to me, but Irene, take out your AirPod girl, you're at work.