Sugar Factory - Dover

We celebrated our daughter’s 22nd birthday at The Sugar Factory, and it was truly unforgettable! From the moment we walked in, the energy was electric – fun, vibrant, and full of life! The staff made us feel so welcomed, and they were incredibly attentive and friendly throughout the entire experience. The food? Delicious! Every bite was packed with flavor, and the portions were generous. And of course, the signature drinks and sweet treats were showstoppers – colorful, creative, and oh-so-fun! What really stood out was the atmosphere – it was the perfect mix of exciting and family-friendly. The music was great, and when the staff came out singing and hyping up the birthday celebration, it brought so many smiles and made the day feel even more special. If you’re looking for a spot to celebrate a birthday or just enjoy a good time with your family, the Sugar Factory is a must! We made memories that will last a lifetime and can’t wait to go back.

The first day with group of 8 friends went spend $400 the food and the service was good. Next morning went for chicken and waffle they said not available only tender, then ordered coffee, Tea and juice 25 minutes wait called the server by name FE she said oh ok a little busy then we told her because we didn't ordered the food that's why?she said no after 40 minutes she brought with a paper cup we were Shocked 😲 and we asked her that's the case we should pick it up and told her we don't ordered Togo she said because this holds more than the cup we don't care about the ounce and asked to call the mangers he came the same answer. We really feel like they Insulting and disrespect very disappointed 😥

I’ve been wanting to go to the Sugar Factory for years now and finally this year made it. Got taken out here for my birthday and let me tell you it’s worth every penny. The staff were so friendly and kind and their service was incredible. I got the Flammin Hot Cheetos Burger medium well and fries (mouth watering and cooked perfectly). My partner got the breakfast burger (he loved it !! - again cooked perfectly). We got the Mai tai goblet To share even that was amazing. I even got to take home some leftover to have that amazing food again. Def will be going back soon. Even though they are located in Dover service and quality were top level. Def should try it out here and have a taste of the incredible food !!

This was the only place that was open on a Tuesday inside the hotel. We got there around 7:30ish it was not busy at all we got seated right away. The place was clean, the staff were pleasant and attentive. The drinks were flavorful but a bit light on alcohol ( u can always ask them to make it stronger) the food was fresh. Salad was crunchy and just enough dressing not too much. The string beans were cooked perfectly not mushy crunchy and with enough spices. I definitely recommend this place. We had an amazing experience in less than 24 hours that we were there.

Went here with my parents while on vacation. Really cool place, very flashy and loud, especially when someone is there for their birthday. It's definitely not my cup of tea when it comes to restaurants, but like I said, I was on vacation with family. They have a very limited menu. At least, that's what I thought when it came to "regular food" anyway. Now, their dessert menu, well, that's another story. If that's what you're looking for, this is your place. However, it is kinda pricey, and the dessert portions are huge, so you better bring a friend to share because no matter how big you think your sweet tooth is, these desserts are bigger. The food that we did order was good, and the service was even better. They really took care of us, and we're very friendly and upbeat. Last but not least, there is a store beside the restaurant as well where you can satisfy all of your candy, cookie, and ice cream needs if eating at the actual restaurant is not for you. Oh, and don't forget the attached bar that is not only in the restaurant itself but raps around and faces the casino, too. Make sure to visit if you go to the casino or the hotel. I'm glad I did, but for me , once would have been enough.

Upon arrival there was no host. We waited around five minutes. We were then greeted and informed a table had to be cleaned. After being seated we were greeted. I want to say her name was Jade. She took our drinks. Returned back and retrieved our orders. The food was regular food way too overpriced. Overcooked chicken too hard to bite down. The shrimp poppers were regular. Our dishes kept piling up and our server never came to get them. I was literally running down our server to get refills. Not a family setting at all. The music and scenery is Terri much for children. But the whole set up is kiddy. Our tab was $160 we had 2 entrees 2 appetizers 4 refillable drinks & 3 milkshakes. All worth $45 but hey. Nice first and last time.

The Sugar Factory was Wonderful! It’s almost like the Cheesecake Factory but only without cheesecake but with different kind of desserts we can buy. I purchased the birthday celebration cupcake and it was delicious! I also had the Big Cheesy Burger and it was super delicious and the fries. Though I wish they’d do better with the price because this place is very expensive. But Despite this I enjoyed the food here and it was delicious.

Overall the experience was not that great. The drinks and desserts were good but the actual meal was not that great. Apparently this is not a true Sugar Factory location and they don’t have everything that other locations have. I ordered the Cajun seafood platter and it was not good at all. All fried food which I was not expecting and it was dry and they just put a ton of seasoning on it to cover the bland and dry taste. The seasoning was not Cajun and it was super salty. Definitely would not recommend for the main meal but good for drinks and desserts.