Sugar Factory - Orlando

I took my daughter in her cousins here for her 16th birthday brunch (party of 7). We were the first people there and we did decide to sit outside on the patio. We still got the same attentive service even though we were the only people outside. Our waitress was awesome. When we first arrived the manager offered to take a picture of us all together. They had very good customer service. The manager was awesome. He gave us a discount for one of the plates coming out late. I would definitely recommend this place to people for a large parties or if you want a really good bite to eat. The food was fresh and it all tasted amazing.

We enjoyed trying the Sugar Factory 🔵 🔴🟡🟢🟣 in Orlando. The tasting of the food was decent but the visual of the food was excellent. We enjoyed the signature rainbow sliders and the insane & tasty milkshakes! Our service was top tier, Lauren, was fantastic and really made our visit memorable. She was nice and kind of enough to find a duck that I really wanted that comes with the rainbow sliders. 🌈 One of the employees told us they were out but Lauren was determined to find one for us and she did. I am grateful she was our waitress. We overall enjoyed our time here and would recommend people to come here. I gave a 4 star due to how outdated this place is.

I know it looks amazing but it also taste amazing too…. Those colorful slider burgers are moist, meaty and full of flavor. We also got the watermelon sour gummy drink. The place is spotless, and the staff go out of their way to make your visit a memorable one. We can’t wait to get back to try out their breakfast menu. The drive was definitely worth it!

Was an absolutely amazing experience! My first time here, was walking icon park after work. Work in a neighboring restaurant on international drive and was brought in by a server named David, informing people outside about the experience. So out of curiosity I stepped in. It was a vibrant and lively atmosphere! Everyone in the entire restaurant was joining in for birthdays and singing! There was laughter and people having a great time all around! A variety of music, I sat at the Bar with Cat who was absolutely AMAZING! friendly, and helped me with suggestions! I got one of the goblets and the sliders! So fun! Matthew the manager stopped by to make sure everything was great and I was enjoying myself and I asked who made the food cause it was adorable and got to shake chef Franks hand! For a first time, and also working in a restaurant myself , I was pleasantly surprised and loved the experience! Plan to be back soon and bring all my friends 💖

Great location in Icon park right by the parking garage. Food was delicious and there is so many options. Save room for dessert! Entire page of desserts including insane milkshakes topped to cake slices and loads of candy ! Candy shop with a variety of gummies and more.

Everything was delicious! The sliders were so juicy and full of flavor despite their small size. The milkshakes were very decadent and piled high with so many goodies. My only complaint is the music was SO loud we couldn't even have a conversation at the table.

We visited here for the first time today and let me tell you how wonderful and over the top ridiculously amazing this visit was . First I want to say , Julian the manager went above and beyond to make certain my lady had no shellfish allergy issues with our visit , they took great care to ensure that she had absolutely zero concerns . The chef or cook or Someone from the kitchen staff came out and did full wipe down and cleaned off our table again when we sat down to make sure there was no issues with shellfish Wow just wow. Then we were greeted by Jay our server , she was absolutely wonderful , her bubbly wonderful attitude was stupendously great . She put the Serve in service ! Needless to say it was the most amazing experience for my grandson and made this visit just simply unbeatable! Thank you for such a wonderful experience ! We will come back soon for sure !!! Thank you !!! Well Done !

This is somewhat of a two part review, so bear with me. Personally, I did not enjoy the experience as much for the amount of money MY meal, which was chicken and waffles. I received a small flat waffle and five chicken strips, which tasted like they came out of a TV dinner box. The restaurant is very cold, so take an extra jacket or sweater if you go to dine. The vibe of the restaurant changes depending on what’s going on. If there are a series of birthdays, then the atmosphere becomes electric. If you have an engaging server, that also helps with the atmosphere. I do not recommend this place for a date night, but that’s just me. Now, my FAMILY absolutely loved the place. The kids had the burgers and Alfredo meals, while my wife loved the signature club. The signature sundaes and milkshakes, which I think is the Sugar Factory’s claim to fame, did live up to the hype. Overall, we did have a good time and the manager did stop to speak with us. Maybe this was just an off night for the C&W or maybe I was grumpy because I was cold. This was our second trip to this location and we will return because the family loves it and in the end, that is all that matters for me.

Sugar Factory is still a hit if you're looking for a place that has that WOW factor when visiting Orlando, especially if you're coming from a smaller city/town. They've been around for years for good reason. Could the entrees taste better? Sure. But be honest, no one goes to Sugar Factory to have the best tasting meal of their lives. You go to Sugar Factory for the experience and the gluttony. The experience of larger than life drinks and desserts. The party environment when having a celebration. The insta-worthy moments. And you'll still leave full and satisfied overall. Many of the servers at this location will have fun with you. Allow them to enhance your experience if you're into that sort of thing.

The decor is super cute and perfect for photos. The shakes and drinks are insane, fun, colorful, over the top and expensive for the taste. I've had the sliders and chicken tenders before, both were pretty average and expensive. But this time we ordered the banana split sundae to share. We were the only patrons in the restaurant, and it took a while to come out, I even wondered if they were churning the ice cream in the back. But it was worth the wait--huge, shareable, and actually pretty delicious, especially the caramelized bananas piece. I think it was sound $25... not bad for 3 people to satisfy our sweet tooth after a day of activities.

Service- Catherine was extremely slow. She waited 40mins to take our order. When we first sat down the floor was wet. She got an attitude when we informed her of the issue then reseated us instead of cleaning the water. Bad attitude. Food- I had the signature burger and the spicy pineapple margarita. It was good. No complaints.

This is a very lively place to come for brunch as me and my family did. It was Mother's Day and they were offering a free non alcoholic pina colada for all moms which was great. I was a little disappointed that their menu was limited compared to the menu that was online for other locations because there were items I was craving that this location didn't have. I got the smores nutella waffle and my husband got the strawberry cheesecake french toast. The presentation was great as my eyes really ate first. My kids shared the chocolate chip pancakes. It was a lot of food except for the pancakes. The pieces were very thin and not fluffy. Our waitress was friendly and attentive. The atmosphere is energetic even in the daytime. They have some unique and crave-able food. I would come back here and try out some of the other desserts.

Basic food for prime steakhouse prices. It's loud and overhyped. The floor was sticky and I was disappointed in the food. Kids will like because of the environment but Chilis and Applebees level food.

I've never been before cause I always thought it was a tourist trap. But the drink and food were pretty good. The server was nice and attentive. The only part that was silly is that it's set up to have a "party" vibe, while it's the most mellow place ever.

Sugar factory Orlando is located in icon Park so there's plenty of parking cause they have a parking garage on one side of the park and complementary valet on the other side This place is usually very busy so if you have the option to book a reservation, you should definitely try to do so. They do play very loud music, especially for birthdays. This is definitely a trendy hip spot. We tried the sip of joy Santa hot chocolate. It was very delicious. Definitely enough for two people to enjoy. Also got to try the blue chicken sliders. It has been a couple days since we went and definitely will turn everything blue from your teeth and tongue to everything. Service can definitely be hit and miss depending on the day you go the manager which I believe he told me his name was Dayv took our order said us made sure we had everything we need definitely was polite and I knew how to get the job done

The food was average at best and extremely overpriced. What they don't tell you up front is that an extra service fee is automatically added to your bill. The famous fish bowl drinks are packed with ice, about a 1/4 cup of actual liquid, so you're basically paying for a flashy show of liquid nitrogen in a bowl of ice. The atmosphere is loud and chaotic, which might appeal to some, but for us it just added to the disappointment. Between the inflated prices, hidden fees, and lackluster quality, we walked away feeling ripped off.

Fun family place! We did our December birthdays here and all four of us had a blast! Great service and fun to watch them dance !

Not the experience it's worked up to be... Service: We waited a good 8-10m to be sat. Only a Bartender present and an employee at the candy counter but she was too busy hugging the FedEx delivery person to see us. The host eventually came out and got us our table only to be our server too. She was responsible for serving the 5 tables around us. Food: The server started by giving us a list of all the unavailable items...the milkshakes we ordered were fine. One had a brownie which was over dry. The colored mini burger meat were also very dry. We ordered a sampler platter and the mac n cheese balls were so flavorless. Facility: Humid temperature and quite dirty. The menus were worn and sticky. Trash outside and around restaurant. If the public bathrooms everyome sees are filthy, what does the kitchen look like?? Disgusted after using the restrooms!

Had David as our server absolutely loved him great service! Would absolutely go again and definitely recommend this place as a fun place to eat and drink!

I have been all over the US to several Sugar Factory locations and this was over all the best experience yet mostly thanks to our server Deon!!!! He was the life of the party. So on point with everything we needed in super sonic speed!! He was so much fun and made my nephew birthday one to remember!!! The food and drinks were good to but if u want to have the best experience ASK FOR DEON!!!!!

This place is a mess. Overpriced, over hyped, sub par food. Zero ambiance, it feels like a grimy cafeteria, I had a salad that was good, but not worth $21 & a ridiculously expensive drink. Our waitress was a doll but it took FOREVER to get our bills & check out, as they were all mixed up. You couldn't pay me to go here again

I've always wanted to try coming here and i'm so glad i did! We went here last weekend and it was really great! The music playing was good and really set the vibe for the place! The ocean margarita was really good, i definitely recommend this drink!! Everything came out really fast and fresh and both burgers were delicious!!

I've been here a few times and it's always PACKED! Yesterday, I was surprised to see only 3 tables in the entire restaurant. I stopped only for a milkshake. We sat at a booth and it was super comfortable. Ordered the strawberry milkshake (old-fashioned style) and it was so good! Not overly sweet, but enough to share, and beautiful! We enjoyed our time here, they even had a photographer on site who took our picture and framed it! It was so cute, we had to buy it to take home. I had a nice, pleasant experience here and I'm sure it gets crazy when it's busy but I really enjoyed my time here. I'm glad we stopped by.

What a cute place in the "hidden gem" of Icon Park! We went with another venue for lower-end milkshakes, but if you're looking for over-the-top, this is it! When they say "chocolate-dipped" glass, they really mean it! Cotton Candy machine right there behind the counter, for making to order. Seems a great venue for a special young lady birthday or other event. Super friendly staff! She let us take photos without pressuring us to stay, so Thank You for that!

This place is absolutely awful. can't believe that for a tourist attraction area this was the worst I have experience . bathroom dirty and Falling apart. The floors in the whole restaurant were slippery and felt dirty. The service was horrible messed up order. It was absolutely loud. My son got one of those fancy drinks that was $50 and tasted like medicine. The rainbow slider buns were super hard and dry .I would never go back to this place. It so sad because we were really looking forward even drove 1 1/2 hours to this location .on social media pictures look awesome . I'm pretty sure other locations are much better than this one, but they need to close this location down.

Spent over 200 something dollars and I never got my food to the very end. It was also just not good. I got chicken and waffles and waited over an hour and a half to get it. The seating we had was seated right next to a speaker so we couldn't have a conversation unless we were screaming. Some of the table got their food out at a normal time, but many people were still waiting over an hour and a half. We had a reservation for seven but couldn't go in till 730 because they didn't have any tables ready. So many options in Orlando, I would not go again. Also, they raised the prices of everything and it feels like they almost doubled in price. They can only do four checks too but you're supposed to bring large parties. I will never go here again in my life and I would recommend you guys don't also.

I've always wanted to try Sugar Factory but without the reservations and we were able to do it here at the location in Icon Park. They advertise crepes and steaks all on their banner so we went for dinner. Inside, you are greeted by a candy store. It wss cool and then you walk into the restaurant where you are seated. There wasn't a lot of people there yet and the aesthetics were definitely there. Waiter was nice and attentive. Every party is subject to 20% gratuity despite how many people are in your party so just FYI. We had no issues so that was no issue. A lady came by to take our pictures just to come back and give it to us for $20 each. I thought that was a bit tacky but gotta respect the hustle, I guess. Chicken fingers: 4/5, best thing there. That isn't saying a lot. They were huge and came with fries. Blue cheese bacon burger: 2/5, lacked flavor. Bread was too dry. Salmon: 4/5, it was good, came with mashed potatoes and asparagus that was burnt. Classic dessert: 3/5, strawberry was the best flavor out of the bunch. Chocolate ice-cream tasted like it had freezer burn. No crepes on menu and only steak was 8oz steak for a good chunk of money. Overall, overrated and overpriced. Once in a lifetime thing to do and you're done.

The owner, big back male, very rude and inconsiderate. I had managers from "lower end companies" had a lot more manners towards customers. The food 0/0 it was terrible, never had anything that artificial. The ambiance wasn't too bad but it's a mess. Sticky floors. Flooded sinks & toilets I don't recommend this place to anyone, maybe try any other location?

Okay the first time I went to the sugar factory was when they first opened in San Diego California. I went for one of daughter's friend birthday. I was so disappointed cuz I couldn't eat anything since I am celiac so it has to be gluten free. So when we were walking in the area. My self and my Austrian friend who have never been to one of these stores or restaurant I had to get in even though i knew I will not find anything to eat but I want her to enjoy the experience as we said to each other today is a day that we don't care what we eat even if we have sugar all day long. We walked in and got seated right away. The beautiful waitress came right away and I informed her with my allergies and that I think I can't eat anything. She said on yes you can have burger lettuce wrapped. I was like perfecto. Then she went to the kitchen and told me I take to the cook and he informed me that they have gluten free bun so they will make it with that if I want but I shouldn't eat the fries as it's not. I honestly loved that cuz that's tells me they care. She was very careful with everything I ordered and if she isn't sure about it she goes back just to the kitchen and check for me. Not once I saw her dropping her smile even though she had three other tables that have big groups. She was on top of the refills of the water and the drinks. We left with full tummies and happy hearts :-) The restaurant looks like a place from a dream that you are surrounded by candies. It's like a movie that you are a star or an extra in it :-) Enjoy it to the maximum..

Seated, 40 minutes went by and no one came over. We got up and asked the host if we could see a server and another 5 minutes and nothing.... Place wasn't busy at all, Walked out, won't be back.

Recently went here for my daughter 16th birthday and everything is over priced to start off with. I had reservations and told them we were celebrating my daughter birthday in the reservation but they didn't take the time to read it so I had to remind them. Very empty got there around lunch. Seated and got our drink order in about ten minutes of waiting. Once I drinks came we had to wait another 2O minutes for our food order. And then another 30 minutes for our food to come out. Everyone in there seemed to know one another and had their kids running around and laying around in the restaurant. The servers seemed more interested in their friends that came to visit vs paying customers. No candy on the opposite side of the wall don't understand why it's called a sugar factory. Best thing about this place is they made my daughter happy and the chicken and waffles were good ...the chicken was seasoned well. I ordered the Caesar salad it was okay and my husband got the sliders and it was okay. Worth the experience but I wouldn't eat here again. Please is outdated and worn out. Bathrooms are dirty and nasty.

First time here, as we came to celebrate a family member's milestone birthday. Despite a full dining room and a crash of their ordering system, the staff kept the party going with their friendly and fast service. The food was great, very flavorful and large portions. The mimosa flight included the option to choose from a list of flavors and they are full sized drinks. For the birthday celebration, there is a song list from which you can choose and the restaurant will play your song while the waiters dance and bring your choice of dessert with a sparkler.

Sugar factory is a hit or miss ! Lol drinks are always good food is 50/50. Desserts are always good as well, but everything is overly priced. Reservations are highly recommended for the weekends. The vibe is really good though so it distracts you from everything else lol the show that you will get from all the birthday songs are Great! They let you pick a song from their list and a sparkler for I think $5-$10. If you're lucky you may get to see the show for the big boat ice cream that's like $100 ! They have both indoor and outdoor seating and you can watch them make the dessert on the other side. They have really cute picture ops so definitely get dressed and take pictures! Floors were a little slippery so be careful. Bathroom is only about 2-3 stalls so keep that in mind. I started to just come and sit at the bar. It is first come first serve and faster service and also the bartenders are AMAZING! Mike is my favorite Also kids are welcomed idk if they is a cut off time. The goblet / fish bowl drinks can be made both with or without alcohol!

Our server was amazing her name is Shaniya. And food was amazing. A fun place to eat . We had so much fun !

Food was terrible but expensive. Service was awful and it wasn't even that busy for a Friday night. Our food came and we had no utensils or napkins. We ordered drinks but they never came yet were on the bill (they did remove but I had to point it out). The only thing worth the visit was the over the top milkshakes.

This place is in serious need of a renovation. All the chairs are falling apart and it just seemed run down. There were ants all over the candy in the front room. They charge $35 for rainbow sliders which is supposed to come with a rubber ducky. Turns out they have been out of them for over 2 months which I found out by reading previous reviews once we got home! I would not of bought them if I knew this. Bathroom was gross and the food was not worth $250 for lunch ( 3 children 2 adults). We are locals and wanted to try it out... I will never go back.

If you come on a Sunday, especially after brunch be prepared for half of the menu to be sold out. No joke, when we went there was no chicken, no bacon, no shrimp, I mean seriously the list was endless lol but the dry ice drinks make for a great experience and I would highly recommend for a child's birthday or something similar. Our server was amazing, I only wish I remembered her name.

Next time you are at the Sugar factory you need to make sure you ask for Michelle! She is the best and amazing. Went there with family from out of town for the fun ambiance and who can't forget their desserts. Their drinks are huge and can easily be shared, be prepared to have a lot of fun and making memories.

Came in on a busy Monday before 4th of July. Reservations only for seating. Sat at the bar and Angelina took great care of us. I had the Signature Burger and .my wife had the Big Cheesy. The atmosphere was live all night. Makes me want to have a celebration at a Sugar Factory in the future

The food was edible, service was good very attentive, ambiance is like diner feel. It was my son birthday n the charge for dessert n you pick what song to play for your birthday

We went for my granddaughters 14th birthday. The only positive thing about the entire experience was the music. The hostess barely spoke or understood English. The food and drinks were extremely over-priced. The womens restroom only has one stall which considering the number of customer's that were dining was inadequate at best. We ended up being charged for three of a dish that we'd ordered two of and since we asked them to box up our orders didn't realize their mistake until we were back at the resort we were staying at. Basically, $179 was wasted. Very disappointed and would not recommend anyone wasting their time nor money here.

Overpriced, overrated, but still a fun time to celebrate with kids. Very expensive menu pricing for mediocre food and mandatory 20% service charge. If celebrating a birthday, you can choose a song from a catalog that they will play throughout the restaurant to deliver your dessert with sparklers to your table. Servers will dance along to the song as well. If you're expecting 5-star food, go elsewhere. If you have a headache after a long day at the parks, go elsewhere. It is very loud inside and a small seating area adjacent to the candy store. Bathrooms were filthy. However, small children and teens were having a great time. Dancing, singing, clapping, selfies. They have backdrops for cute photos. The food/desserts are purely for aesthetic purposes. Your photos will look cool and you'll have great social media content. Staff are also incredible. Friendly and very high energy. I don't recommend this spot for everyone, but it's great for tourists celebrating a child's birthday.

Food - Very good cheeseburger and buffalo chicken sandwich. Ambiance - Very poor as walls were scuffed, place was empty and candy shop was a sad joke. Service - Just OK as the waiter was too available then not available. Plus, he messed up order.

Ok food. Amazing staff and energy This place is for the spectacle and experience. Neither the food or the drinks are anything to write home about in-terms of quality. Both are adequate in the flavor department. Where Sugar Factory excels is the service and vibe. If you are looking for a dope staff that is fun and energetic this in the one stop shop. The plating and the presentation is where this establishment gets 10s across the board. Be ready for a VERY loud dining experience

Probably wasn't the best idea to catch this place when they first opened or right at lunch, but the entire experience wasn't terrible. I wish to eat here again because the food was amazing. Our server Ricardo was fantastic and I feel like maybe all of us patrons that was in there caught the entire day staff off guard care. All in all I will be back.

Another great experience here at the Sugar Factory. Our service was fast, food was great, and the party was going! My entire party enjoyed their meal and goblets! This has become a must stop while visiting Icon Park! We had a reservation for a large party and was seated within 15 minutes.

We went to this restaurant because my daughter loves getting fancy drinks without alcohol. It was her birthday and she wanted to go here. The place was pretty empty when we arrived and we were sat right away next to the few tables that were there. No biggie as I could tell that they were short staffed so I am sure they were trying to make it easier for the staff. The bartender was waiting on several tables and the bar. I saw one other employee that I assumed was a server as she was waiting on tables. The manager ( I assume) was helping out running food and bussing tables. We got our drinks and waited a little while to place our food order. Once we ordered it took over 30 minutes to get the food. I looked over the plates and my daughters chicken looked burnt and the rest of the food wasn't impressive looking. Since it was her birthday I decided to not complain if she was happy. While eating we ran out of a few sodas and water. Since they didn't have much staff nobody was around checking on us. I felt like I would be bothering them. I finally stopped the manager and said can we please get some refills. He said yes and disappeared. He never brought the drinks and eventually when we were almost done eating the server/bartender came by and I said again can we please get refills. the manager came by and asked if we had gotten our drinks and i explained I think she was getting them. We finally did but it was once we were done eating. During the meal we saw someone get a birthday dessert with some type of sparkling candle and everyone shouted out for them. I asked my son to see how we get this for my daughter. He went to the host and was told it costs $5 plus the price of the dessert, unless we give a 5 star review on Yelp then the $5 would be waived. This was earlier in the meal so I had planned on getting this for my daughter an was going to give the service a 5 star review per the request. After the terrible experience I decided I could not give this place a good review but still asked my daughter if she wanted the dessert. It was such a bad experience that she said no and would be happier getting something at one of the vendors outside in Ikon Park. I asked for the check and noticed a "mandatory srvice charge (3.00%) added to the check. I went to the bartender to inquire about this. I assumed it was because I used a credit card but she informed me that this was somehting the restaurant charged to all guests and not because of my payment method. The nerve of this place to charge a mandatory service charge for no reason. I think the $40 non-alcoholic drink charge and over-priced food was more than enough to pay. I guess I was wrong. I do not recommend this place to ANYONE. The drinks and food are over priced, the service is terribly slow and they charge you 3% for no reason. Top it off any 5 star reveiw you see on Yelp are due to people getting the celebration dessert and wanting to save $5. They are buying positive reviews. It was a terrible way to spend my daughters birthday.

Our server Erica was amazing!! The service was perfect...we came in with a huge group pretty late in the evening and they were kind, quick, accommodating, and SO FUN!! Highly recommend!! Such a cute, quirky spot!!

I bought one each of the cupcakes: Chocolate frosting with vanilla cupcake, red frosting with vanilla cupcake, Cookie Monster frosting with vanilla cupcake All had wayyyy too much frosting and barely any cupcake. I gave it the benefit of the doubt. It wasn't something I will go back for. I also purchased a Cookie Monster donut which was also vanilla. I would have liked to have variety. Most of the candy on the wall was empty, the gift shop/ice cream shop looked run down. The worst part is they didn't even serve their to go cupcakes in a proper cupcake box. They gave me a styrofoam to go container. By the time I got home they were all jammed together and a mess. The taste was disappointing on all items. That is putting it nicely. The rest of the cupcakes will sadly be thrown out. Save yourself some time, and money and go elsewhere for something sweet.

Went to celebrate my daughter's 14th birthday. Fun atmosphere. Food was good. Service was exceptional!

11:00AM - And we were sat at a nasty sticky table, then we sat at another table, and again, another very sticky table... 3rd table... OMG! another dirty table??????? Who is the opening manager???? So the breakfast comes out, eggs ok, one small little sausage, no butter on bread? Absolutely horrible.

We came here for my son's 10th birthday. Staff was amazing and very attentive. We had Nacho as our server he was the best. . Place is clean and nice. And the burgers are delicious! Place was busy but we didn't have to wait a long time for anything. 10/10. Great spot, fun for any age. Oh and their bathroom was super clean.

Another first time visit at a restaurant and I must say. The atmosphere was AWESOME, the birthday celebrations from different tables had everyone laughing, singing, and dancing with the music. The food was great the server took care of us, kept our glasses full and checked on us often. Our server was Zaire and she was the best server we ever had at a restaurant she was awesome! 5 out of 5!

I definitely recommend this place for any special occasion or a nice fancy date night out the vibes and the ambience is awesome. The service is amazing and you get to choose a song to play the dance and everything. The food taste spectacular and the drinks are so awesome. I definitely recommend this you can find more of my Instagram account.@Lifewithnikkilynn one thing I should say ahead of time that you do have to leave 18% gratuity. It's attached to your check.

What a fun place! This place reminds me of an elevated version of a restaurant I used to go to as a little girl growing up in Southern California. It was called Farrell's. This establishment did not have the frenzied energy of Farrell's but it had the same fun environment and food offerings were practically everything had an element of dessert or pizzazz. Adjacent to the food area which looked like something out of Disneyland, they had two dozen different kinds of bulk candy that you could put into plastic bags and buy for about $1 an ounce. I ended up with gourmet malted milk balls and banana flavored Runts. I only wish they had twisty ties for my bags of candy so I wouldn't have to try to tie the bag in a knot. Highly recommended!

Something is wrong with the food in this location, I went with my friends and all of us had diarrhea after eating from here. It odd cause it never happened before until we ate here. Mind you we are 3 different people and all of us had it. Definitely something to be mindful about. Service was good though.

The Sugar Factory used to be a great place, but now it feels so run down. Feels like a 2016 graveyard. They are in desperate need of a deep cleaning, with sticky floors, dirty bathrooms, and stained baseboards. The service was okay considering she was running the whole restaurant, but the food was extremely overpriced and not worth it.