Joanne C.
Yelp
This review is based on the integrity of the owner, not her hair styling abilities.
Here are a couple things that I have NEVER encountered anywhere else:
1. You need to give a deposit when making an appt. She can cancel on you for whatever reason, and at the last moment, but if you do, she keeps your money.
2. I canceled my appt. exactly one week prior to my appt. (per her policy) and she charged my card she had on file for $200. I tried to get it back, but Shelby is morally corrupt and kept it. She lacks integrity, she's not professional, talks about other clients, and she's all about money; plain and simple!
3. She tries to upsell, when not necessary, and pushes her sweatshirts on people to purchase (very tacky).
4. She lied and told me my boyfriend said to get certain services done by her, because he was paying, and when I got home and asked him, he said, "I never said that"!
I believe if someone has to be this manipulative to make money, then, I'd rather go somewhere else where games like this aren't played. Who blatantly boasts of scamming unemployment during covid and brags about their deception.