Suki Zuki

Subpar sushi, not the cleanest restaurant, and the service not the best We had one good thing, the Asian chicken salad

What happened all of a sudden to Suki Zuki? We have come here for many years and the food was always top quality and delicious. But now all of a sudden the food has become quite bad, oversalted and far off the quality it consistently has been. Where is Toyo? Is there a new cook? And on top of all, the tables were all so sticky that the napkins got stuck. Bhhh😢

The best Chicken Teriyaki Salad! ❤️

Ordered takeout from here because it seemed to be popular but food was pretty disappointing. Teriyaki chicken salad was probably the best thing we got - tasty even though the chicken was a little dry. Shrimp tempura roll was fairly standard/as expected. Grilled miso black cod was charred to the point of tasting burnt and overly salty (portion was also very small). Tuna sandwich barely had any filling and just tasted like flavored rice. Also charging a 10% service fee and then asking for an additional gratuity on a takeout order is ridiculous.

We’ve eaten here many times. The sushi is always fresh, the hot dishes are tasty and the portions are generous. The bartender makes a great super dry vodka martini. The hot fish soup is a winter favorite, chock full of fish for two of us to share.

Love Suki Zuki because the sushi is solid and the place is really really cozy. I’m looking forward to eating here in the winter with the fam, all cozy with a touch of sake. JD2 loved the broccoli and carrots.

Cured the crave; Had the rainbow, soft crab & the eel roll. I carried out, as indoor dining wasn't available until August 2. The bartender took my order, nice guy server and staff all very nice. Quick easy yummy!

Everything was really fresh and had a vibrant atmosphere inside. The "tuna sandwich" sushi was amazing!

Did takeout from here 2 weekends ago. We have eaten from here before and I remember it being good, but that was years ago. We got pieces, montauk fluke for an app as well as shumai, california roll, yellowtail scallion roll, spicy california roll, and the tuna sandwich (basically just a triangular roll). Everything was actually very good all of the fish was very fresh and delicious. I enjoyed everything except for the spicy california roll. Most definitely do not order this, because of the way they prepared this it ruined the taste of the freshness and just made it taste super fishy. Prices are high here but too be expected...sushi in the hamptons. I will say though compared to sen and some other sushi out east this is definitely a better option. I have never eaten in the restaurant but if you plan to I would make a reservation as it was pretty crowded and there is limited seating. As far as the service goes my food was ready as soon as I arrived to pick it up and I left within 2 minutes, extremely quick and easy. Overall a pretty positive experience! Would come again.

I regret to report a highly disappointing experience at this restaurant. Upon arrival, our party waited for 20 minutes before our order was taken, despite multiple requests for service. Additionally, I had to ask for ginger four times before it was provided. The quality of the food was subpar. The chicken lacked flavor, and the rice was soggy. In comparison, I would prefer a meal from McDonald's over dining here again. The overall service was notably poor, with staff displaying unprofessional and discourteous behavior throughout our visit. The only positive aspect of our experience was the hostess, who was exceptionally kind and welcoming. However, this does not compensate for the overall lack of service and food quality. I would not recommend this establishment to anyone and suggest that the management consider hiring new staff to improve customer experience.

The evening started out lovely with the host graciously making a table for our party of 6. We arrived early (5:45pm) as we had 3 kids in our party. The restaurant was mildly empty. We frequent this restaurant often for years ad my family loves it. We ordered our drinks and food and then the problems began. The food took forever and then was not even the correct items when they came out. The server, who also seemed to be the manager on duty, then started to argue with me that it was my fault in the wrong items being ordered despite me describing the exact item I wanted ("beef on a stick"). These beef skewers were for my kids. Very annoyed, he took the wrong items away and told me it would "take awhile" for the change. After that, our copious amounts of sushi came out yet the simple miso soup and gyoza were completely forgotten. I have to ask twice for these to be brought out. I assume that since they were starting to get busy, they just completely forgot to fire these basic items. After receiving most of our meal after a lengthy delay, I requested to order more food as my kids were still hungry. He got very frustrated with me and informed me that "you cannot order more food because we have people waiting for a table." First, we were there longer than we wanted as the service was very slow and items were wrong. Second, what restaurant doesn't allow sitting customers to order more food. We wanted to order more sushi and beef which would have only added to our already high bill. After being told "no more food" my kids then proceeded to get so upset as they were still hungry. I was in fact also very hungry still as my meal went to serving the rest of the table whose food was delayed. Long story longer, he then allowed us two more beef skewers (tiny little items) before we decided to just leave hungry as my kids were now clearly upset, one having already left the restaurant crying. I will generously note that the food we did receive was very good. The flavor and quality was great. But I have never been treated so rudely by a wait staff in my life and never told no more food at a restaurant when I am a paying customer and it's their job to provide food. In the end, my utter disappointment in how my family was so disrespectfully treated will leave me with a very sour opinion on every returning.

Always a very nice time, Raul is one of the bartenders, and he is top notch in service, hospitality, and general friendliness. He's personally made me love the place. The chef/owner always smiling - so many yummy items to try on the menu, and certainly affordable. The ambiance and decor/style of the restaurant feels a little underwhelming, but it's still clean and homey.

Ate at the bar and the person I was with left the entire tip since she had drinks. The tip she left was 20%+ of the total bill. The bill was split and they went ahead and added a 40% tip to my bill and charged my credit card. I have been calling them every single day but they either don't pick up or I get a busy tone

Decently priced, pretty basic sushi place. Which actually I can appreciate cause everything out this way is so overpriced. The sushi rolls were good...we stayed pretty simple. Same with the sushi sandwiches. Salad was good but could've used a little more flavor in the chicken (just ask for extra dressing or sauce) and the chicken Karage was actually great. It's like Asian boneless wings. I'd go back for sure. Mainly I just wanted to get an updated menu out there cause they don't have a website....which BAFFLES ME. All the best.

Small portions for exuberant prices. Fish is not fresh half the time, yet this place is always bumping. So few sushi options in the Hamptons so I suppose this scratches the itch. Best to get the chicken salad and avoid the sushi.

It's a little hidden treasure. I Highly recommend the tuna sandwich, or the chicken salad. Even the classic miso is perfection! Wow is all I can say ! Thanks Toyo, family, & friends .

I just gobbled up my take out order: the spicy tuna sandwich and stir fry vegetable noodles. I love the consistent quality at Suki Zuki and super speedy service. A Hamptons essential restaurant.

So, this used to be my favorite Japanese restaurant on the East End. This was my first dinner since Covid, and we had takeout on a July evening, at 7:00. There were 4 tables occupied, and 2 at the bar. First of all, tips are now mandatory, even for takeout (10%), which was not pointed out. Even though there were only 4 tables taken, it still seems busy and chaotic. The food was cold when we got it home (less than a mile, and I was exactly on time) , the cold shumai was out of the freezer, sushi was sloppily made, hijiki was cold and mush, my favorite Black Cod was good(though had nothing with it) was cold , too. It's like children were making dinner.

I am not sure why there are some recent negative reviews. I have been coming here for years and have only had positive experiences. The Tuna Sandwich draws me back every time. It is really amazing. So thankful that this place exists. There really aren't many sushi spots to go to in the Hamptons. This restaurant is small and gets really packed in the summer (like every good restaurant out there).

Don't waste your time! It's almost impossible to get thru by phone but Sunday night we did. We had been trying for weeks we were so excited. We have gotten take out and eat in many times before COVID and it was always excellent. Monday's food was a DISGRACE. The lettuce for the Chicken Teriyaki Salad was wilted and brown, the bean sprouts were rotten. The Yakisoba noodles were dried out, no sauce, and partially burnt. The shrimp tempura roll looked like something from the grocery store and the shrimp tasted bad. Then the Suki Zuki Roll had browned avocado and was so small with so little rice wrapped around you could clearly see the seaweed wrapper. I realize times are tough right now but this was gross. AND forget trying to call to complain of course I have never gotten thru again. $60 worth of food that ended up in the trash. HUGE Disappointment.

Literally one star for the ATTITUDE these people have. The food is slightly better than mediocre, but I was craving sushi so I wanted to place an order. But the woman who answers the phones there is rude as hell. The first time I called the woman had the audacity to tell me to call back in "like 15 minutes." She wasn't apologetic. She should have politely put me on hold, or asked for my number to call me back. I'm not exactly calling Nobu (where they actually do treat you with respect when you call), and I'm a paying customer..... why are you literally turning away business or making it difficult to order. And especially during Covid- I would imagine you would like to stay open and be friendly and considerate to customers. Anyway, I had my friend call and the gentleman picked up. The gentleman who works there was very pleasant, but it took me four phone calls to even place an order. And this is not the first time this has happened with this place. When we came to pick it up the rude woman from the phone that picked up the first time made a snarky comment to me. Btw they werent even busy when we got there. Won't be ordering again, I don't care how ok your food is. I'm going to go to bamboo they're more polite there and the food is honestly much better. Update: we started to eat the food. It was not good. Like, at all. The chicken teriyaki salad was sour and the chicken was discolored and tasted off. The sushi was not right. Very fishy smelling and genuinely AWFUL. The potstickers were stone cold. We threw it out. Straight to the trash. What a waste of 100 dollars.

Doesn't look like much when you walk past it but their sushi is exceptional. They keep it minimal for the menu and anything you order here is going to be fresh and tasty!! They do take out well and I recommend if you are a big party because this place gets crowded !!

MANAGER HARASSED ME - TERRIBLE FOOD the manager is a bully and harassed me over the phone when I called to say this sushi made me ill and it was the worst food I'd ever had. I paid $126 for sushi that was soggy, cold, and left me with stomach pains and nausea all day. I called many times trying to reach the restaurant and he said because I didn't call the same night I couldn't have a refund. I did call the night I ordered the food but the BULLY manager who is beyond sexist and harassed me yelled at me over the phone that a refund would never happen EVEN WHEN THE FOOD WAS NOT FRESH NEVER ORDER FROM HERE.

Can't believe this place is this underrated. I was totally blown away from the beginning til the end. Pros: First of all the cod and the salmon from the Robards grill are absolute must have. The fish melts in your mouth. I needed one to myself but glad a saved room for the salmon. The bacon wrapped salmon was unexpectedly different from any other I've had. It was so mouth watering. All the fish tasted so fresh and full of flavor. Before we even had those previously mentioned mountain of deliciousness, we started with the chicken teriyaki salad that cannot be swept under the rug. Cons: I wish this place wasn't so far away from the city. Also the tuna salad sushi was more rice than tuna, I would pass on that. Overall: I hope l get a chance to return here in the future.

Try the chicken teriyaki salad!!!! So tasty! Good portion! Awesome app! The sushi is always fresh as well.

This place is the best in the Hamptons. Anyone who is complaining about the staff has no idea how hard it is to be in this industry and serve the impatient, arrogant and narcissist clientele that the Hamptons attracts as a whole. In fact the people who complain are the ones who complain about everything and most likely never smile in life in general.

Great date night spot. I suggest the chicken teriyaki salad and the sweet potato tempura roll both are delicious! The pork and veggies dumplings are good fried! Really good restaurant coke!

While the sushi may be good, it's a crap shoot on weather or not your order is correct. They make it painful to place an order and give you the pleasure of the wrong food. When you show them proof of their mistake they tell you that they are too busy and you're wrong. Even when you have photographic evidence. NOT WORTH THE HASSLE! Punch line: good sushi, good luck getting what you paid for!

The food here is delicious. Small portions but everything I ordered I loved. Service is impeccable, our waiter was awesome!!

This place has majorly gone downhill. I came for lunch on Friday and the place was swarming with flies. Several tables had not been bussed and it was grossly understaffed. A far departure from my first visit over a year ago. They need more waitstaff and prompt bussing. No plans to return.

Suki Zuki is a staple here in Watermill! The owner and staff work so insanely hard to keep their customers happy. During COVID their phones were ringing off the hook and it was very hard to get a hold of them, I feel like that is where most of these bad reviews come from. Leaving this review because they deserve it, not to bring any more impatient city folk in! They deal with enough!

This is my favorite sushi restaurant in town. The workers are very welcoming and they provide excellent service, you can have good conversations with the workers. Environment is calm and peaceful and positive energy and all good vibes"Reggae Music". Love love Love it there and would go all year round.

Didn't get all my food items. When I called to ask for a refund, the guy who picked up the phone just said "we don't do that." Will be disputing the whole charge with my bank. Hope this place shuts down!!!

I remember a time when the Teriyaki Chicken Salad justified its price point. You could make a meal of it if you wanted. Are they rationing the chicken chunks now? I don't think we'll order again. (See my picture.)

Food is ok not good not bad. Guy answering phone is weird and it's annoying they have ten percent surcharge for pickups supposedly fir service. Not best not worst!

This is the worst!! so Dirty ! and the manager is so nasty and rude. We ordered take out the whole order was wrong. Manager charged $27 for a tip for himself put it in his pocket !! Nasty guy . I never agreed to it. I told him the order is wrong he said to bad don't come again. It use to be a good place with a new manager became terrible.

Just right. Excellent food, excellent service. The place is always crowded, so you can not hear what the person next to you is saying. The kitchen closes at 21, its quite early. Get prepared to get the fried odor, you are going to get it for sure. Very nice decorated, truly recommended

This quaint little hole in the wall greats you with a well stocked full bar upon entry (a good thing in my book :). The sushi bar seating is a bit uninviting as it awkwardly towers over the diners that are supposed to sit in front of it (no one chose to while we were there). A unique feature of this restaurant, not commonly found in other japanese restaurants, is the robata yaki grill featuring a menu of small skewers cooked to order over a live gas fire. The service was friendly. The robata skewers that I ordered were tiny and decent tasting but a bit ordinary on the palate. They sounded a lot better than they were. As for the sushi, definitely on the expensive side ($8 spicy tuna roll). The sushi pieces were also pricey and compounded by being puny. Hell, this is the Hamptons though. All in all, the fish quality was pretty good (which is a big deal to me) and the options out here are slim. They definitely fill a void this far out on the island. If you're out here and hungry for some soosh, check it out.

Very good food! I love their chicken teriyaki salad. There is always a wait so you should arrive on the early side if you want to get a seat. They are not too good at answering the phone but if you keep calling you can get through

Drove three hours out of my way to take my wife to her birthday dinner. My daughter and her fiance' joined us. 30 seconds before the last person at the table took their last bite of food, the waitress FINALLY told me my food was coming. That's right, I did not get to eat with my family. I told the waitress I didn't want it and she started to argue with me, but finally cancelled my order. I asked during the meal, three times where my food was, three times she told me they were working on it. I watched other people who ordered after me all get their food. Horrible experience. I had to stop some where else and eat on the way home.

TAKEOUT BE WARNED! They auto-charge you 10% gratuity for pickup orders over $100. Gratuity for pickup!? What kind of business practice is that? Never heard of it. Manager said that the policy is on their menu. Sounds like fake news to me considering they barely have a website. If you do have to make an order over $100, split it into two orders. Won't be ordering from here ever again. Edit: food was mediocre at best

This was one of our go-to sushi places. Ordered take out last night and the sushi smelled fishy (as you know fresh fish has very little smell). The food has gone way downhill. Fish wasn't fresh and was poor quality (one piece, mackerel I believe, was stringy). Look elsewhere.

Visited during 4th of July week, too busy to even get inside. Asked a waiter if we could still get take out, got dirty looks and was told no. Came back later when it was quieter and asked for brown rice sushi, and was told "we don't have brown rice." Walked out.

In my previous review its still one of the best fresh sushi that melts in your mouth in the Hamptons! Another repeat offender yes that right that how much love I have for Suki Zuki They have me caught up for life

We've been coming here for years and the food is consistently excellent. We love the steamed pork dumplings, chicken teriyaki salad, edamame, miso soup, and assorted sushi, which is always fresh. And suki zuki is much less expensive than other area sushi restaurants in the Hamptons! Service is consistently friendly as well. Right now they are only doing take-out, and I appreciate that they minimize packaging whenever possible.

I am so shocked by the amount of bad reviews! Suki Zuki is definitely my favorite sushi place out east. Their teriyaki chicken salad is actually legendary, we literally order extra to have by the pool for the next day. The tuna is SO fresh and their rolls are always solid choise. Yes, the waits are long and the place is tiny and crowded, and now with Covid restrictions and limited hours its more difficult but, trust me its worth it. Theres something to be said when they open their phones at 5:30 and have TABLES full of orders for pick up by, 6pm... the people have spoken.

LARVA ON THE BROCCOLI. This has been my local go to place for fresh food. It saddens me to write this review but after giving it 3 chances, the vegetables are not so fresh nor clean after all. Loved the miso kenchin soup but ever time I order it, I find larvae floating-or on the broccoli. Again, shame on me for giving it so many tries. I have ordered the vegetable stir fry and found larvae on the greens. Sorry Suki Zuki it breaks my heart but I will not be back.

The staff is amazing and the food is absolutely fantastic. If you're eating there you'll be fine, but if you're trying to order take-out get ready to deal with the worst take out process a modern restaurant can have. They have one phone line which is usually busy, goes straight to voice msg (that tells you to call back for take-out), or is non-functional; they have no way of ordering online; when I've finally gotten through they said that they aren't taking take-out orders (despite the answering msg saying to call back, and no website indication that they wouldn't take orders). Their process is so bad as to be borderline disrespectful to customers. It's a dumpster fire, but everything else is great.

Can't remember the last time I was in the hamptons and didn't get a chicken teriyaki salad from Suki Zuki. The restaurant is typically packed and there's usually a bit of a wait, but it's worth it every time. Staff is so, so nice and any kind of sushi I've ever ordered is fantastic. Suki Zuki is an essential go-to spot for locals and a must-try for anyone visiting from out of town.

I have always loved this restaurant. Great food. Sushi is fresh and generous. Staff is friendly. Will keep coming back.

BEST SUSHI in TOWN. Walked in and it was packed. Feared we would be waiting forever. Yet, we didn't have to! Christian our hostess was excellent. He hustles hard to make sure no one is waiting too long! Our server Alex who has an awesome Dutch accent was very friendly, attentive and on her A game! Order: Chicken Teriyaki Salad & Tuna Sandwhich! If you don't stop here for food. You didn't get the real Hampton experience! You will regret it! I promise you!

4 stars because they offer a robata grill. I love Japanese style cooked foods and my partner is drawn to the raw fish choices. Even off season (or on the shoulder) we couldn't get in on the weekend for dinner, but the place was practically empty for lunch. I especially liked the miso glazed cod appetizer. Their sashimi box was a good value. We also liked their green tea. Oddly, the server we had wasn't familiar with Japanese cuisine (she didn't know what dashi or kombu were).

Was pleasantly surprised that the sushi here was ok. Got salmon roll, shrimp tempura, and California. Good average sushi.

Wednesday night at 9 pm: packed. Service is awful. Go for the tuna sandwich everyone's been raving about, drink saki out of a square shaped cup, and get out.

2.15 stars --- 3.74 if you are a masochist Tiny place with too many people stuffed in. Very small sushi rolls. Unfriendly staff who make everyone feel like a burdon. This place used to be kind of cool. And it's still great if you're looking to pick up a barfly cougar, or study the degredation of the urban, financially self-indulgent mother / mis/non-behaved, overnannied child relationship. And the ingredients Suki Zuki uses in their sushi and other dishes are of high quality. But, while they changed their prices only meagerly when compared with the rest of the hampton restauranteer population, they drastically reduced portion sizes. I'm talking TINY rolls, a small person could fit 3 whole rolls in one hand. They didnt even add rice on the outside of the roll to make it SEEM bigger. I'm not exaggerating when I say that a regular roll (like a california or cucumber or tuna or whatever) is about one big mouthful. Go for a spider roll or a chicken teriyaki salad. The place is way too small too, I think they have too many tables in there, and too many chairs around each table. Everyone is bumping into eachother. The staff literally hates you. I never ask for anything special, never send anything back, and never waste anyone's time. I always smile and say please and thank you. The waitresses consistently still take forever (i talking 45 minutes) to come and take an order. and then act like you are doing something vilely inappropriate, and grimace while they take your order. I guess I would act miserable too if I was packed into a cramped, loud place and serving tiny food. If not for the quality of the food, this would be one star.

First of all, the moment I walked in the smell of an old folks home hit me. That can't be good in a sushi place. You all know me, I love finding little gems and hole in the wall places. But man, I could barely stand the smell in there. I went ahead and tried the food, just so I could get at least somewhat of a profile for this place. But let's talk about the staff for a second. Another thing I'm big on is customer service. I've worked years as a server, a host, a cashier... I walked in and there was a staff of 5 grouped together and they just stared at me. I asked if I sit anywhere and they just replied that yes I could sit anywhere. I felt like I had "loser" or something written on my face. so I made my way to the bar. That was about as equally welcoming as the other 5 people that worked there. Mind you there were only two tables of two in there and a girl sitting at the bar. There are times back in LA, yeah the food wasn't so great, but the staff were warm and personable and I always returned. As for the food, you know what? To be completely honest, the smell of the place was all I could think of. I've shopped at fish markets in the Philippines where I would rather gladly take that smell then this musty old elderly person smell as I'm trying to eat my sushi. I rarely give bad reviews, but for a place that where the season is about to begin and not being busy...their customer service sucked, you would think that someone would have at least tried harder. I wish I could say i want to give it another try, but honestly I'd rather not waste my time and go to the Mexican deli a few doors down, where even at their busiest, always welcome with a smile.

Nothing like a weekend full of BBQ to convince you to shift over to a sushi night! Friend suggested we check out this place last year, and I never got around to getting there. So glad we checked it out tonight! First of all, the reviews all said to order the teriyaki chicken salad. The people we sat next to at the sushi bar said the same thing! So ordered the teriyaki chicken salad, yakisoba (with chicken AND shrimp), tuna sashimi and shrimp sushi... and also tried the Tuna Sandwich. Everything was soooo good and so fresh. The place truly has a dedicated following, so expect a wait on any weekend night including Sundays. Portions are big, so lots of things can definitely be split between 2 or 3 people.