Sullivan's Steakhouse

This was my first time at Sullivan's and I have to say Lily was the most amazing server and made this experience super special. The Lobster Mac N cheese was the best I have ever had and the cheesecake was spectacular. The crab fried rice wasn't the best but everything else was perfect. Would absolutely come back!

4.7 stars. Business dinner for our party of 12. Server and team did a wonderful job ensuring our drinks were always topped off and the evening flowed beautifully. My fillet was cooked perfectly and delicious with the Oscar topping. All appetizers ordered (shrimp cocktail, fried calamari, fried cheesesteak egg rolls) were a hit with everyone. The steaks and sides made for a superb meal. Slight ding on the food due to three members of our group who had to send their steak back b/c they were pinker than preferred. The private dining room and table setup was just right for an evening of hearty conversation and laughter. Thank you Sullivan’s Steakhouse team for a solid dinner and evening.

We had the private room reserved for a party of 17 for a wedding reception dinner and arrived at around 8P.m. The front desk was friendly and greeted us and within a couple minutes showed us to our tables. There was a $1500 minimum which I thought was a bit high considering 7 of our guests were children small enough to order off the kids menu. Our group was assigned 2 waitresses who were friendly but the attention was very lacking. We waited 10 minutes for the son of the bride and groom to receive a lemonade and it was never refilled in a 2 hr dining experience. Also, the youngest child in the room asked for a cheeseburger as his meal early on before other orders were taken but he was the last to be served. The meals came out in parts and pieces and Summer for food got cold waiting for everyone else to get fed. At the end we still had not met the minimum and there was enough left for us to get additional two bottles of wine and two bottles of champagne. It would have been nice if the server had kept up with that and offered us to drink it during our dining experience since we had multiple empty glasses on the table. The food was good but not great. In the end we still enjoyed ourselves because it was a very special day for this couple but I'm not sure I would return. I'm used to excellent service at restaurants of this level and was very disappointed.

We went there for lunch and it felt like the tables were too close together. There was no pre fixe menu which would have been nice for the holiday. The food has seriously become overpriced. The steaks were fine but salads were not chopped. My scallops were salty and very small with literally one spoonful of risotto. Plus, I had to wait about 10 minutes longer for my food. Lobster mashed potatoes tiny and $22. The worst was tiny piece of cheesecake for $14. Since I asked to split I thought this was half, and waiter said no without blinking an eye. In addition the atmosphere inside is not as upscale as other steak places. Come if youre just ordering steaks and using gift cards or better to just eat in bar for happy hour. Otherwise recommendation is to go to a different steakhouse.

Made a reservation for a birthday dinner. Came early and sat in the bar. Excellent service and atmosphere in the bar! Had some appetizers and some drinks. We tried the caviar deviled eggs, beef wellington bites, and tuna poke. Literally 5 tiny eggs of caviar on the deviled eggs, not enough to even taste it. The other two were tasty. Beautiful presentation on the drinks. Finally was seated, next to the loud kitchen, in booths that definitely need to be replaced. Absolutely NO cushion at all. We ordered a cajun ribeye with family style sides and my brother got a house cut ribeye. When the staff delivered to the table they gave us the wrong steaks, which we did not realize until 1/4 way through. When the manager came by he did not offer to replace or discount or anything. Their solution was to bring more chili oil to put on the wrong steak that was served covered in house steak sauce. Our steak was not cooked to temperature and the best part of the ribeye was burnt… which is a far cry from medium rare. Disappointing service from management. The lobster mac and cheese was not worth the price either. Chef just threw lobster on top of precooked mac/cheese. The best part of the night was our server Robin. She was exceptional. Other than that, for this price point, you are better off at Capital Grill.

We came here to celebrate our anniversary. It was a romantic restaurant with excellent service and really fantastic food. They had a happy anniversary card on the table and some rose petals, a very nice reception! One of my favorite points was that I did not feel rushed at all. It was a very leisurely dinner (several hours), and we got to really enjoy each other's company. The server was very friendly and helpful but left us to ourselves as appropriate. The food was better quality and presentation than we have had in a long time. The beef wellington bites were exceptional, and the cocktail options were interesting and creative. I got the lavender limoncello martini, my husband the wagyu old fashioned, both were fun and super tasty! We leisurely worked through our four-course meal, enjoying delicious house-made salad dressings and expertly cooked steaks. The salt crusted baked potato loaded with goodies was a real treat! It's a nice bonus that they offer several complimentary sauces for your steak as well. My husband's steak, the cowboy ribeye, was exactly what he wanted and cooked exactly as he requested. Most restaurants do not live up to his expectations of steak! Our server, Shannon, was excellent! She let us move at the pace we wanted and took her time and thought to help us choose the wine we desired, which turned out to be a perfect bottle for us. She was friendly, interactive, and recommended the perfect items for what we described. We would be very happy to return to Sullivan's and have Shannon wait on us!

My partner and I chose Sullivan’s to celebrate our anniversary after seeing all the great reviews. Unfortunately, we were quite disappointed with the experience. We aren’t very picky and are not usually ones to complain or leave bad reviews. In fact, I typically only go out of my way to write reviews for restaurants that exceed my expectations. However, this experience fell so far below the mark that I felt compelled to share. To be fair, the evening started off great—our table was decorated with roses, which was very cute and romantic. We ordered the cheesesteak egg rolls to start, which tasted amazing, along with a Caesar salad that was also good. However, it took an hour and a half for our entrées to arrive, and when they did, they were far from stellar. We ordered a Wagyu strip cooked medium and a bone-in filet mignon cooked medium rare. The Wagyu strip was slightly burnt on the outside and, honestly, much chewier than expected. While some fat is to be expected with a Wagyu cut, the large portions of extremely chewy fat were disappointing, and the same was true for the filet mignon. Both steaks also arrived lukewarm rather than hot. The sides were also lackluster for the price. We ordered the lobster mashed potatoes, sweet potato casserole, and Brussels sprouts. The mashed potatoes were quite bland, and the lobster contained pieces of shell. The sweet potato casserole was overly sweet, and while the Brussels sprouts had decent flavor, they were undercooked. All of the sides arrived rather cold as well. Our waitress was pleasant but not very attentive. We were rarely checked on, and she seemed to be stretched far too thin. We were seated near the kitchen, which appeared to be having issues, with numerous servers standing around waiting for food. We ended the meal with a slice of cheesecake for dessert, which was also underwhelming. To their credit, they did add a nice decorative touch to the plate. Overall, the experience was definitely not worth nearly $400 for a meal that we honestly felt we could have prepared at home for a fraction of the cost. When dining at a restaurant of this caliber, one expects a cohesive, elevated experience—from the service to each course—and we were left unimpressed. This was also the first restaurant of this tier we’ve visited for a special occasion where we did not receive a complimentary dessert. Not that it truly matters (what’s another $15 on such a large bill), but it felt notable given the nearly 90-minute wait for our entrées. What was meant to be a luxurious experience to celebrate our years together ended up feeling like an almost three-hour waste of time and money. Based on the reviews, perhaps it was just an off night—but we expected better.

Shannon made the best recommendations! Made us feel at home! Food was spectacular! Filet with The goat cheese Bernaise sauce was my favorite. Oh, and you cannot forget to get the crème brûlée and the carrot cake for dessert. It’s a must and don’t forget the specialty drinks and they have the best mock tails! I tried a little bit of everything tonight and everything was top-tier

The filet mignon was superb. My bread pudding was also very delicious. The mashed potatoes, bread, and soup were okay. Was a bit overpriced for what it was. Server was fairly attentive. The place is pretty upscale and nice, but the food quality didn't match the ambiance.

For our second visit in 4 months, I must agree with others who dined a week or so ago and rate it with 2 stars. It all began when we arrived. We had to wait about 5 minutes before the hostess could be found to seat us. What was disturbing was the place was empty and more people were coming in behind us and were made to wait also. We had a while after seated before our server came to our table. Meanwhile, diners who were seated after us had their orders taken while we waited. I ordered oysters on the half shell only to be advised they were out of oysters but the kicker was it was still on my bill. Our appetizers didn't even arrive at the same time. The calamari was crispy/chewy and my boiled eggs with caviar was over salted compared to our mains that lacked salt at all. When the entrees arrived they were warm and I was tempted to request a salt shaker due to the blandness of steak, potatoes, and spinach. Don't get me started on the lobster Mac and cheese. I would have believed it was a bad night but to read other reviews that stated the same concerns around the time we dined made me wonder.

Overall had a very mediocre experience which was very disappointing considering their reputation. Our waiter, although super sweet, rarely checked on our table, the restaurant was out of multiple menu options including the bread starter- the waiter kindly told us they had bread from Publix instead of their usual sourdough- I thought he was kidding, but indeed what came out looked like grocery store bread. Our reservation was at 6pm and entrees didn't come out until 7:30pm- luckily I was in great company and being there for a while didn't bother us. I got up to use the restroom at one point and it was clear that they put out more tables on the floor- it was a tight squeeze between tables to get across the room. It's clear that the staff was overwhelmed and stretched thin the whole night (maybe because of the holiday season?). It was an off night for Sullivan's. I won't say that I'll never go back, but my next experience would need to be wonderful for convince me this place is worth the hype and the price point.

This was my first time visiting Sullivan's Steakhouse. I was excited as I always am because my steakhouse experiences are always top notch, but not this time. I ordered a ribeye steak cooked Philadelphia style (but medium) and the temperature was correct to the eye, however it wasn't even lukewarm (the butter on top barely melted). My side of spinach was also cold. It's as if the food was cooked and sat to the side to wait for the remainder of my group's food to be brought to the table. I also ordered a Banana Old Fashioned (it was ok) prior to my food, but didn't receive it until well after my food came, and that's because I reminded my server (even I forgot for sec because it took so long). My sweet potato casserole was delicious and served at the correct temperature (Hot!). Now when it was time to leave, it took over an hour for my group to receive our checks and we weren't offered bags to put our leftover food in and take with us either. We had to ask, even though everyone else kept receiving bags. I'm very patient and didn't say much, but was extremely frustrated because when paying steakhouse prices, there is a certain level of service I expect. If the server is new or busy, then I would expect management to assist and not allow the customer experience to be exactly what it was that night for me and my group. I remained quiet as my group was already getting clearly frustrated and a couple of them were already communicating with management, so there was no need to add to the confusion at that point. But considering my wonderful experience I've had with other steakhouses in the city, I won't be returning to this one.

We made reservations to celebrate our anniversary here and we were very satisfied with dinner. We made early reservations for 5pm so we were not hindered by traffic. We informed them that we were celebrating our anniversary in the reservation and our table was covered in rose petals. Walter was our server and he was amazing. He was quick in making sure our glasses were full, he stopped by at appropriate times to check on us and was attentive to when we wanted something or had a question. My wife had steak egg rolls and I had lobster bisque for appetizers. We gave them 5/5 and 4/5 (slighty too spicy). We both ordered steaks for dinner she had the wagyu bone in strip 3/5 and I had a porterhouse 3/5. The negative was that they were heavy handed on the salt and pepper seasoning which took away from the natural flavor of the meat. We got cheesecake to go 5/5. The temperature inside was perfect as it was very chilly outside and felt comfortable. We will return again as it is one of our go to staek restaurants in Raleigh.

The food was amazing. I got the fillet mignon with garlic shrimp and Cajun butter. They do a perfect medium steak. This was amazing and the perfect amount of food. I got a lavender lemoncello and it was refreshing. My sides were the lobster Mac and cheese, brussel sprouts and spinach. For appetizers we had the cheese steak egg rolls. All of these were amazing. It was a great experience.

Special menu, exceptional service, atmosphere was inviting for what was a lovely evening of deliciousness and superior whisky pig cocktails. We may have been the loudest table, but guarantee we had the most fun as well! Thank you for a fantastic eveni

Fortunately for me, my family always makes the outing worth it, even though the four figure price tag was definitely not worth the food we got from Sullivan's. For my mom's birthday, I hoped for much higher quality to make her day special. Service started off well for us with decent appetizers, but our steaks were subpar. Without the expensive upgrades, they are drastically under-seasoned and plain. The value proposition here just isn't worth it. Flavor aside, two of our party's five steaks were off; one was under and one was over. Replacing the overcooked steak took a very long time, and the rest of the food began getting cold in the process. Between entrees and dessert, we opened my mom's presents. During this time, our server seemingly gave up on us (we just happened to be at the threshold for an obligatory 20% tip, so as other customers were seated, they were much more closely attended to). Even still, the restaurant wasn't nearly busy enough at noontime to warrant waiting as long as we did for our server to get to us for dessert orders. The desserts weren't worth waiting for: with a room temperature creme brûlée and an aggressively mediocre chocolate cake. My recent experiences at Longhorn, for a fraction of the price, have been more enjoyable by a long shot.

I came here with my friend becuase she always raved about this place. We decided to come for lunch because I was flying into Raleigh at lunch time. This worked out really well. There are plenty of parking options nearby. They have a lunch menu you can choose from or dinner if you like. I opted for lunch, for the smaller portions. I got the 6oz filet mignon and they let me sub the potatoes for asparagus since I'm currently doing a low carb diet. I also got a mixed green salad and the seared ahi appetizer. Everything was outstanding. They did have bread service, but I didn't try it so I am not sure how it is. Service was outstanding. We constantly had drinks and our food came out in a timely manner. I ended my meal with a cappuccino. The bathroom was interesting. They had mouthwash and tiny cups for people to use. I thought that was neat. No one wants meat breath. I would definitely come back!

I joined with my friend for our 10 year anniversary and we were quite underwhelmed and probably wouldn't recommend this place. We came around 5:15 so it was pretty empty and we were seated right away. The restaurant itself is absolutely gorgeous. It's nice and cozy. We mentioned it was our anniversary so the table was beautifully decorated and had fresh rose petals. The service was pretty good as well and we were well taken care of The food however, was very disappointing. It just lacked a lot of flavor. The steak was the star of the show, but we're relieved since it is a steakhouse. The mashed potatoes were bland, the spicy shrimp egg roll was nothing impressive, the shrimp and lobster soup was terrible and barely had any seafood and the seafood that was in there was pretty overcooked, we also ordered the crab fried rice and the rice was completely soft and mushy. Everything besides the steak sort of just tasted like it was preheated and warmed up. The Keylime pie was one of the worst. My friend said he has taste. This restaurant appeal to an older crowd like 65+ I would definitely say save your money and head to capital Grille.

Went back with a few friends and family approx 2 weeks ago. I'll start by saying, our service was excellent as usual. Apologies I can't remember the servers name but she was a petit woman with the NJ/NY accent and she was very good and stood out. The food was much better this time. We had a few apps for the table and I will say the beef Wellington bites were really good. The shrimp egg rolls were not as good and I wouldn't order again. The correct steaks and cooking temps werevery good. I had the cowboy ribeye and it was cooked perfectly. A couple we went with split the Cajun ribeye and they absolutely loved it. For side the sweet potato casserole was the favorite and the lobster mac n cheese was not. Excellent cocktails and wine as well. I'm glad we gave it another try as I was annoyed from our previous visit. Hat tip to the awesome service!

Came here for happy hour, they do have live music, just a great steakhouse atmosphere very classy and the happy hour Menu is amazing. Great selection of food, but no drinks.

The food was great but definitely disappointed in the service. Had reservations for Christmas Day. They definitely chose profit over customer service. My tea was served in to go cups because they couldn't find any glasses. Many options on the menu were not available. Two hours later we had only been served bread. The kitchen seemed to be very unorganized. I definitely would choose another restaurant for a fine dining experience especially for that price.

Food and service were not good. This was one of our favorite restaurants but clearly the quality and service have gone way downhill. Wait staff had difficulty even getting us water on the table to start. My ribeye steak was overcooked and the quality and cut were poor. Even the baked potato was cold. Very disappointing experience. Will not be back.

I arrived with my date around 8:55pm on a Friday evening. We had 8:45 reservation. We were a little late as I forgot my wallet in my car and had to use a Lyft. A couple hours before arriving, I called to ask if they had a private lot for parking because I didn't want to struggle to find a parking spot. I was told no, which was fine. However, when I got there, they had valet services... I was very confused as to why didn't that say that when I called about the parking lot... I would've utilized that service as I wanted to make a few stops after dinner. Check in was a little hectic. The host(s) seemed busy and someone disorganized and uncoordinated. After a few minutes of waiting, we were sat and our waitress was Shelly. She was friendly and came over promptly. At 9:07pm, we ordered drinks and apps. We got the calamari and the pork belly. I ordered a cocktail and my date got a glass of wine. I really wanted the angry shrimp as I had viewed the menu prior to coming. I was told by Shelly that they no longer serve that item due to complaints. I was told they only served it for a week when it was put on the menu. We placed food order at 9:17pm after complimentary bread was brought to the table. I got the Sure Thing w/ 16oz ribeye and mashed potatoes. I chose the bananas foster bread pudding for the dessert. My date ordered the cowboy cut ribeye with asparagus. The drinks came at 9:24pm, which was 15 minutes after ordering. We both enjoyed them. The pork belly came at 9:26pm. Our waitress said calamari look overcooked and sent it back. We received it a few minutes later at 9:29pm. In my personal opinion, there was a lot going on with the calamari. There were seeds, peppers, jalapeños, etc. We had to dig through that to get to the calamari. While I did enjoyed the peppers, it was a bit overwhelming. The pork belly was great. No complaints. Entrees arrived at 10:17pm, a whole hour after ordering. The food wasn't hot either; it was warm. That was unexpected considering how long it took. Also, the my steak seemed more like a medium rare/rare than a medium. My date's steak was definitely medium rare/rare in places when it should've been medium throughout. With how long it took to get the meal, we just kept it and ate it as we were waiting for the entrees. Personally, my steak wasn't seasoned enough for my liking. My date said that the garlic butter he got on the side really made his steak enjoyable. Without it, it may have been a different story. Waitress, Shelly, was attentive at first but it attentiveness diminished throughout the visit. I didn't like how we didn't get an update for majority of the time we were waiting for our entree to come after we received the appetizers. We also waited a while for her to return after we were done eating. At 10:40pm, my date ordered NY cheesecake to go. I got the bananas foster pudding as my dessert course. I received my desert around 5-7 minutes later. I the main portion of it was soft and delicious. I want a fan of the caramel sauce on top as it was hardened. It would've been better if it was actually a sauce. My date at the cheesecake later on and they enjoyed it. For this to be an upscale steakhouse, the experience was not up to par. The tables were SO close to together that we could clearly hear conversations of people around us. I repeatedly saw staff standing by the private room doors on their phones and conversing. The only other upscale steakhouse I've been to in the area was Perry's and it was more superior than here. I would recommend Perry's over Sullivan's any day! My experience at Perry's was PERFECT! There, I received the best steak I've ever tasted. Sullivan's website says "A steakhouse experience should be unforgettable. That's why Sullivan's is rooted in the rich tradition of classic steakhouses, but with a lively twist that turns every meal into a night to remember." This experience was unforgettable, but not in a positive way...

Longtime customer -- final visit I've eaten at Sullivan's Steakhouse 20+ times over the years, which makes this experience especially disappointing. The restaurant was freezing -- easily in the low 60s. Guests throughout the bar and dining room were wearing coats; one even had a beanie on. We politely asked about the heat and were told it was "on full blast," despite cold air blowing. The bartender (who was excellent) said we were the 10th group to complain and that this has been an issue for weeks. Management, he said, doesn't care. Dinner matched the temperature. After splitting a steak, two lobster tails, and a bottle of wine -- $130 per person -- the lobster tails were tough and barely warm, the French onion soup was cold under the cheese, and the steak ordered medium-rare came out medium. Cold restaurant. Cold food. Indifferent management. I've recommended Sullivan's for years. I won't anymore. Go to Capital Grille or Ruth's Chris instead.

My sea bass and our filet was really good. Unfortunately the rest of the meal was average at best . We have been going there for many years and this was a subpar experience. The asparagus risotto was sticky with only a few stems of asparagus. The salads were small, and don't add bacon to your wedge unless you want to pay an extra $6 for a few sprinkles. Just a disappointing dinner. It was busy ,but no excuse for the service. Orders wrong, having to repeatedly ask for things, just not what we're used to. Will have to consider another option .....

I've now visited Sullivan's twice this year, and unfortunately, both experiences were disappointing. During my most recent visit, I asked multiple times for my food to be served very hot. Instead, it arrived lukewarm -- again -- just like my first visit five months ago. Rather than bringing a fresh, properly heated plate, the manager offered to reheat it. At a restaurant of this caliber, I didn't expect to have my meal reheated and returned, especially after repeating my request several times before it even arrived. Service was slow, our water glasses were never refilled, and the biggest issue came with the bill: a 20% gratuity was automatically added for a party of six. When we questioned it, both the server and manager insisted it was policy for any reservation initially made for seven or more -- even if fewer people show up. One person in our group canceled the day before, and although this was communicated during the confirmation call, no one mentioned that we'd still be charged gratuity based on the original reservation. This contradicts the language on Sullivan's website, which states: "A service charge of 20% will be added to groups of 7 and larger." It says nothing about being charged based on your initial/original reservation count, regardless of actual attendance. When I raised these concerns, the manager's response was dismissive and unprofessional. He responded dismissively, saying he'd have to "go to the office and dig it out" if I really wanted to wait -- which felt unprofessional, especially after a long wait due to already slow service. For a meal that cost me $70 (one appetizer, one cocktail, and a side), the quality and service simply didn't justify the price. I've contacted management directly with hopes this feedback leads to better communication, service, and clarity around policies. Until then, I can't recommend dining here.

Costco's gift cards took me to this place. 1. Beef Wellington Bites - the beef was well seasoned and the puff pastry was ok; could be lighter and more puffy. 2. Caviar Deviled Eggs - the deviled eggs were ok, the caviar was more of a decoration and the taste profile was lacking. 3. Pan Seared Chilean Sea Bass Hong Kong Style - the sea bass was seasoned well and the sherry soy glaze definitely kicked it up a notch. The baby bok choy was a bit depressing due to how they cooked it. The presence was dead instead of bright and full of life. 4. George's Banks Seared Sea Scallops - This was not my first time to have George's Banks sea scallops. They seemed to be on the smaller size. But they were cooked right and full of flavor. The zesty lemon cream and the basil oil didn't really enhance the overall umai-ness. 5. Asparagus Risotto - The risotto was delicious itself and the acidity from the wine gave the risotto that unique characteristic. However, the asparagus didn't really speak at all. A few bits of asparagus were buried into the risotto. I would just call it risotto and not to bring up the asparagus name at all. 6. Lobster Three Cheese Mac - The cheesy richness complimented the lobster well and the overall taste profile was well balanced.

We had a really fantastic experience at Sullivan's Steakhouse. We visited on a busy Saturday night and sat in the bar area. Everything was delicious from start to finish. We enjoyed some beautifully crafted cocktails: a French 75 and a pomegranate cosmopolitan. I went with the beef Wellington bites and a market fresh salad. My hubs chose the steakhouse salad. Everything was perfect. The beef Wellington bites were delectable and bursting with flavor. The salad was fresh with delicious cheese. The steak in the steakhouse salad was cooked to perfection with so much flavor. We will love to visit again and maybe try some dessert!

Really great food and great service here. The steaks were all cooked perfectly and were well seasoned, and the crab fried rice was delicious. The bar area was lively and spacious, and had live music playing on a Friday evening. The wine list was good and all prices were reasonable for traditional steakhouse prices. I'd definitely go back the next time I'm visiting the Raleigh area.

Awful experience from not seeing our waitress after we received our food till we were ready to leave to her asking us (we were roommates in college) what our biggest fight was. Seemed not a question you would ask someone as a fine dining restaurant. Food was ok we never got the bread which fine, the Caesar salad was heavy in the anchovy imo which I don't like steak was good but under seasoned I had to flag someone down for salt, they seemed to be out of a lot or I had to wait for wine bc it wasn't chilled the restaurant was beautiful but we were so frustrated when we left seeing everyone else receive better service and pay the same. The manager came over and offered to pay for our drinks after they ran our cards he was understanding but for the same amount of money I think there are better places which is disappointing.

Had such a great dinner here last night with my mom. Our server Lilly was absolutely wonderful! We both ordered off the triangle restaurant week prix fix menu for $49. My mom had the shrimp and lobster bisque with the filet mignon and banana foster bread pudding. I had the wedge salad, the filet mignon, and the key lime pie. The wedge salad was delicious and fresh and I'd order that again on every visit. The filet was cooked perfectly medium rare and was such a flavorful and tender piece of meat. The garlic mashed potatoes were ok, not really warm on the plate but the side of creamed spinach I ordered more than made up for it! The key lime pie was divine, the crunchy crust and custardy lime! We will definitely be back for another visit soon.

Sometimes you come across a person who not only provides outstanding service but truly represents the heart of the establishment they work for. In this case, I had the pleasure of being taken care of by Cierra at Sullivan's Steakhouse in Raleigh, North Carolina. The food was spectacular, as you'd expect from a restaurant of this caliber--but what really made the evening exceptional was the service. Cierra's positive attitude, energetic personality, and impressive knowledge of every menu item were both refreshing and enjoyable. A big thank you to the team at Sullivan's for hiring and retaining such a remarkable employee who embodies great service and enhances an already fantastic dining experience.

Failed restaurant week I think of restaurant week as an opportunity to try someplace you haven't tried before. Normally a fine dinning spot to see if it's worth it to return. We normally frequent Perry Stake House but were impressed with the Sullivans restaurant week specials so we decided to make a reservation and go! From the beginning to the end. Valet parking is NOT free. You have to validate it at the restaurant for a fee of $6. If you don't validate it costs $20. We had a reservation for 7 but they had plenty of space so sat us when we arrived at 6:40. Lighting is dim with a very homey vibe. White table clothes your typical fine dining atmosphere. Our waitress came over and asked us for drinks. My fiancé got their Sullivans Cab and I did a mocktail. His wine came out along with our waters. We ordered a salad and soup. *I thought it was odd our waitress left the empty wine glass in my setting even though I didn't order wine. Normally that should have been removed from the table setting. About 20 mins go by and finally our apps come. Still no mocktail so our waitress goes to check. Soup was a tad warm. Would have liked it much hotter. The salad wasn't anything to write home about. Very basic wedge. Finally the mocktail came. Along with our main items. The time between when the apps came and the main dish was only 5 minutes. *the waitress either didn't pick up our apps in time or should have had the kitchen hold the main dish. Instead she sits it down to crowd the very small table. *both our waters were almost empty. We had ribeye and chicken dishes that were good. Not once were we checked on throughout this. Our waters were now empty. *at least another 15 minutes goes by before she comes back to ask about desert. At that time we are over it as we would have had another round of drinks/mocktails but no one ever came to check. Still no check after we asked. Finally after we asked a second time we get it. Did we just eat at a fine dinning restaurant? It did not feel like it.

Great steakhouse in the Glenwood area. Service was great as well as the food. Reminded me of the NYC steakhouses I'm accustomed to.

Sooo close to a five star. Pros: 1. We didn't have a reservation but got a seat at the bar. 2. They had music playing in the lounge. 3. The service was very friendly. 4. The drinks were amazing. 5. The steak was cooked perfectly and one of the best I have ever had. Cons (why I can't give it a 5). 1. The service was pretty slow and we waited a while for food and drinks. 2. I ordered a glass of wine and they ran out of that kind but charged me the higher price for the swap of the other wine. If they didn't have the other one they should have given it to me at that price. 3. We ordered the lobster au gratin, and they didn't have lobster but they didn't tell us that until bringing out the potatos. We should have know up front (in case we wanted to order something different). 4. The steak came out first and we were almost done eating it before our side came out. Overall food, service, vibe was amazing just need to fix a few things and it would be a 5. I would come back for sure!

Always a good experience at Sullivans! I had the filet with a side of Brussel sprouts and sweet potato mash. The Brussels were a little different and they were excellent! I would call it "Cole slaw" style with a lot of flavor. Definitely check them out if you're partial to Brussels. The overall experience is typical of what you would expect from a high end steakhouse.

This was certainly, Great food, Great service, Great ambiance, Great experience, And plenty of parking.

https://www.tiktok.com/t/ZP8NUt3d5/ Wowza!! You've got to order these! Drinks, Food, service and atmosphere was top notch!!

We arrived not able to valet bc the valet lot was full. While the restaurant was moody vibes with great service, it is ridiculously packed with tables squeezed together like you're having lunch in the school cafeteria. Zero intimacy. The Brussels were sliced and seemed more like a salad than an actual dish. The tomahawk was more bone than meat and was only medium in certain places everywhere else it was well done. The crab cakes were ok, I thought they were cooked harder and I didn't eat the slaw bc it had onions in it. The calamari was good and the lobster mac was absolutely delicious. I won't return simply because of how everyone is squeezed in like were at a concert.

Uber eats - 3 meals with no napkins or utensils. Charged wrong amount. Xxxxxxxxxxxxxx

Business Lunch not an option Five of us, no one ordered anything complicated. We received our entrees an hour and ten minutes after sitting down. Had to wolf them down to run back to work Their dinner steaks are heavily seasoned. The lunch steak is cut to 1/3 thickness but the seasoning is the same. Borderline inedible. Like dump out the salt shaker. Won't likely return.

Great space and location. But not like the old days. Service was so so. The ribeye and the strip were good- but not at those prices. Too many other high end fine dining options in Raleigh to go here. And I would add what others have mentioned- shorts and hats are not my idea of a nice dinner. More like food after golf in a cc bar.

Dry flavorless steak. Mac and cheese was not good. Unsure what cheese they use. Asparagus was good, but it's hard to mess up asparagus u less you overcook them. Cheesesteak eggrolls were tasty, but not the healthiest choice.

My wife and I have been coming here once a year for 6 years in a row. A few times we have brought family with us. Tonight's meal was not at all on par with the meals we've had in the past. We have been willing to spend the money here because we know the quality of meal to expect. After tonight that quality will forever be in question. I am not willing to take a chance on a $200 meal for two if this type of quality could happen again. So freaking disappointing. We each always get the 8oz Filet and sides. The steaks have always had that nice crust on the outside and tender and juicy on the inside. Tonight only one of them lived up to that. One of the sides was good (baked potato) and the other (Mac and cheese) was dry. The Caesar salad was disappointing too. Our server never brought bread (we had to ask him where it was after our meals came out). The waiter surprisingly mentioned that they have been through a few chefs recently .My wife says she is done with this place- so I'm not sure we will be back.

This is a premier steakhouse by any definition. The steaks, chops and seafood are outstanding.,This visit, I had the NY Strip Steak. I ordered it rare--it came out rare and delicious. The cream spinach and shrimp fried rice are excellent. The host and wait staff are very attentive, courteous and professional. The inside is very well design and decorated. This is a long time grand spot in Raleigh located in the Glenwood South area. Highly recommend.

I thought Sullivan's was better than what we experienced on Christmas Day. We ordered a glass of wine and a cocktail, ordered an appetizer and enjoyed the bread and butter. I overheard our waiter explaining to another table that the kitchen was a little backed up so I thought nothing of it while we waited for our entrees. After about thirty minutes our waiter approached us hesitantly to explain that the kitchen had lost our order. He assured us the ticket was the kitchen's first priority and he apologized for the mixup. Later I wondered how we can receive an appetizer and somehow the ticket get lost but we were enjoying ourselves and thought nothing of it. The waiter came around one other time to refill our drinks but 40 minutes after he initially advised of the lost ticket, we still had no entrees. Also, the waiter told us that he told the manager of the problem but the manager never came to our table to offer assistance. So we paid for the appetizer and drinks and left. I know it's Christmas and the restaurant was busy, but isn't that when a good restaurant should really shine?

Shannon was incredible as our waitress. We received an email about your tomahawk and lobster special which prompted us to make a reservation. We were "greeted" by a hostess that simply pointed and told us to take the first booth on the left. The menus were on the seats of the booth. Not what I expect from a premier steakhouse . Shannon and the manager jumped through hoops to overcome the apathy of your hostesses. When leaving, I stopped at the host stand and told the hostess that the dining experience started with her so she should be more attentive and welcoming. Her flippant attitude confirmed that she could not care less about the customer experience. I understand good help is hard to find but don't put someone in the front of the house that does not represent the environment you are trying to portray. Food was OK but the entire experience gave me an Applebee's vibe but with valet service.

We went for my bf's birthday and had a great time. Wonderful food and service. LOVE their French onion soup and wedge salad. Cocktails were amazing!

Sarah Michael (our lovely waitress),was MAGNIFICENT!!!! EXCELLENT SEEVICE!! Personalable helpful engaging...she was super nice!! The food was superb as always. Hubs familt was visiting from NYC and again Sullivans was their preferred place of dining. You can not miss when coming here!!

Phenomenal service, food, and atmosphere. Food was cooked perfectly! Will definitely be back. Ask for Robin, she was amazing! Get the Cajun ribeye, you won't be disappointed.

Great food, decent price, and outstanding service. Adam was our waiter and he did amazing service as we celebrated my daughter's Birthday and my wife and I's 20th wedding anniversary. We had a great experience and highly recommends this restaurant to everyone.

Sullivan's presents itself as a classic, upscale steakhouse but it doesn't meets most of the standards to merit that name. The steaks weren't bad but at these prices I expect superlative. They were good and cooked to the requested temperatures but nothing out of the ordinary. The garlic mashed potatoes were rather good. It would have been nice to have more than a few tablespoonfuls, though. Bread and butter were unremarkable and desserts are standard issue US Foods/Sysco frozen and defrosted. Oh, and the room is attractive and atmospheric, even if the tables are packed in like the subway at rush hour. Here's where Sullivan's misses: No coat check. At these prices I don't expect to have to sit with a winter coat in my lap. Unnecessary tableware left on the table throughout the entire meal. Once it was clear that two diners were not drinking wine those glasses should have been removed. They weren't. A dirty knife was removed from a plate and replaced on the table to be used for the next course. Bread plate left on table throughout the meal even though it was empty and dirty. It took requests to have water glasses refilled and to have the side dishes served. Food issues: I don't think I've ever seen such thin steaks served at a restaurant. One point of appeal at a steakhouse is the thick, luscious slab on beef on your plate. I don't think that 2 of the steaks even hit the 1-inch mark. The wild mushroom side dish was a reasonably tasty, if somewhat salty dish of plain whole button mushrooms with maybe one slice of shiitake mushroom. I could be mistaken, though. That one slice could have been my imagination. The lobster "risotto" was an embarrassment. I have no idea how the kitchen thought it was a good idea to send that out. The dish was slightly warm, very mushy, and tasted as if it was made days ago. It had no seasoning beyond a slightly fishy undertone and looked thoroughly unappealing. The tell was that the menu listed cream as an ingredient. That isn't a luxury ingredient. It's a cheat that the kitchen uses to avoid having to properly cook the rice in the first place. There is a prix fixe meal available that you have to know to ask for. The steak is 8-oz which I consider to be a reasonable serving. Everything else on that meal is cutting corners. If you want bacon on the wedge salad, that's an up charge. The side of otherwise tasty mashed potatoes wasn't even kiddie sized. Okay, I've done this once. No need to repeat.

Yummy and Delicious food! Excellent atmosphere. Great services provided there. Clean restroom. We love it.

I came with my wife on a Saturday for lunch and the place was empty except for one other table. By the end of our lunch, there were about 3 or 4 more tables, but the space was largely empty. We were seated at a booth and the tablecloth had 2 stains about 2-3 inches in diameter in a very conspicuous place. It was probably clean, but it was just an eyesore. We ordered the business lunch, both getting the Shrimp and Lobster Bisque to start. The flavor was fine, but there was definitely no shrimp or lobster in the bisque - it was all soup. I ordered the "Prime Delmonico Steak" which was honestly closer to a cheap diner steak than a prime anything. I ordered it medium rare and it came out closer to medium well. Not impressive at all. I got the side of Roasted Garlic Parmesan Fries, which was also unimpressive - fries with some grated parmesan cheese on top. My wife got the Salmon, which was actually tender and flavorful. She forgot to request it cooked rare, which they were able to accommodate after she had ordered, so she was appreciative of that - it's actually the only reason why I'm willing to give more than one star. Her side of Brussels Sprouts was also pretty good - the pieces of bacon in it was a nice touch. The service was friendly and prompt, and street parking was free on the weekends, so that was a nice perk. But overall, our experience at Sullivan's was very underwhelming and I don't see us coming back, especially at the price point.

We were looking for a nice steakhouse for a holiday meal. There were 6 of us and had a very early dinner reservation. We did have 2 people late to our reservation due to sick kids so we got off to a slow start. I finally flagged the server over to ask her if we could please go ahead and order drinks and apps. It went downhill from there. The server seemed irritated when taking our food orders and when things came to the table every meal was mixed up. One item was forgotten. Then we were told as the meal came out they were out of lobster so they didn't have the lobster mashed potatoes. Everything was slow, 2 of the steaks were not cooked correctly, one meal was late to arrive at the table. Needless to say, the restaurant was not that busy. We had to ask to take our dessert orders. We had to get the manager over who seemed apologetic. We asked for our bill when we dessert was delivered. We did have gift cards but after the server took 25 min to process our bill and never came back to the table I walked over to the manager to ask her to go help our server. Overall we were at the restaurant for well over THREE HOURS. Way too long, way too much of poor service for the amount of money they charge. I will say that some of the steaks were excellent. So it was very sad that the service was just so poor. Extremely disappointed in our experience overall.

My husband and I go here every year to celebrate our anniversary. It's a dim lit romantic ambiance. It never disappoints. The Banana Foster dessert is my all time favorite dessert. Here is what we had. All of it was great! The service was incredible. Banana Old Fashioned Dirty Bird Martini Oyster Rockefeller Cheesesteak Eggrolls Filet mignon topped with crab and asparagus Filet mignon with crab stuffed shrimp Brussle sprouts Crab fried rice Banana Foster with Vanilla ice cream. All of it was amazing.

Quite a selection of dinners on offer, especially for you steak lovers. I wont write more of the menu, because it is all online. I have been there twice now, with a party of four. All of us happy with our tasty and well cooked to order(if applicable) dinners, sides, and dessert. Service was a bit slow my most recent visit, but not terribly so. Ambience is old school steak house, formally dressed wait staff, dark wood panelling, no external light, but thankfully no cigar smoke(for those of us of a certain age). The big issue with me, is the "dress code" if you can call it that. The published guidelines are "No hats, tank tops, flip flops, team athletic attire, items with offensive odor, images or language and overly casual or revealing clothing". All well and good, but not good enough! Look, when I spend the money for a good fancy steakhouse dinner, I do not want to see fellow male diners in t-shirts, shorts, blue jeans or athletic shoes! Not all the patrons dress in such a pedestrian manner, but plenty sure do. Elegence killer is how I see it.