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It depends which entrance you use, but I’d really recommend checking the side with the Marble Boat—it’s one of the highlights here. From there you can hop on a boat across the lake (about 40 yuan), which is very scenic and gives you a great view of the palace grounds. The little souvenir shop opposite the Marble Boat also has surprisingly good quality items.
I was here about 15 years ago and it definitely has improved since then—more organized, easier to get around, and still just as beautiful. Overall, I had a really positive experience. The Summer Palace is beautiful and easy to get to from central Beijing—subway plus a short bus ride. I got my ticket right at the entrance and the line was short that day. The scenery is gorgeous all around and it’s a place where you can easily spend a few hours just exploring and enjoying the views.