Sunflower Bank

Can’t share their parking garage AFTER HOURS for an Austin Christmas tradition from the 1980’s??? The 37th street lighting is great. This is what is wrong with Austin, right here. Share your parking garage since nobody else will be using it. It is during after hours of your bank that I will never use.

Excellent service every time I come in especially from Elizabeth Nguyen. She makes me feel like I am at a small bank and I get treated with attentive and personal service. Amazing! Manager Ted is always helpful as well

I live on 37th Street and Pioneer Bank always let us use their parking garage for people coming to visit 37th street lights. They even offered to decorate their garage to contribute to this decades old tradition-one of the oldest in Austin that still happens. Now that sunflower bank has taken over, no one can use their garage, even considering they’re closed when the lights are on, leaving hundreds of cars to crowd neighborhood streets because of the grinch like selfishness of Sunflower bank. What a colossal waste of space that they could make useful for family’s to use after the business is closed, but they choose not to, so it can remain an empty eyesore brushing our community. If this small conversation is any hint to how they run their banking, my neighbors are taking our business elsewhere. Bad neighbors, inconsiderate, do not recommend.

I have an awful time trying to connect with a person in this bank. I live in north Texas and there is only one branch here, in Richardson, which is over 50 miles from my residence. I took me over an hour to speak to someone to simply find the address in Austin, which was not the address I needed to make my monthly payment. Although I have been a customer for many years, they are not willing to negotiate my interest rate or make any changes to my favor. I will not do business with this bank for future purchases.

Very frustrated with this banks inability to offer any method of payment for my loan other than mail in a check. I have not been to the post office since I can remember and do not plan on going any time soon. Oh sure, they will let you pay by phone check for a $15 fee. This is 2021. Please make an effort to come into the present and offer online payment of a loan. Or maybe I could just fax it to you. Hit me on my beeper when my payment is due!!!! Ridiculous.

Worst banking experience I have ever had. If you have money here, get it out. But, allocate hours and hours to do so. Four trips to bank, with all paperwork provided, and still don't have checks cut to close two accounts.

Amazing service, very friendly and attentive. Cari and Elizabeth always go above and beyond, extremely happy with Sunflower Bank.

I was hired to do a photo/video shoot by one of the contractors who built this building, but ended up being treated very poorly by the people at Pioneer Bank. I was just hired to do a job. Treating people with such disrespect is not acceptable. I won't ever do business with Pioneer Bank!