S W.
Yelp
I stumbled into this place late one night after the start of Covid-19. Looks like the menu changed drastically based on Yelp photos. I've come a few extra times to make a fair review. What I can say about the Bao -- Wow! Their fresh made Bao Zi (aka buns here) are very good, with a generous amount of filling, not too salty either. I've tried the Fennel and Pork. This one has an interesting flavor to it, may be an acquired taste due to the strangeness of the fennel. The beef ones are really good, very strange texture in the meat but very tasty. The chicken and mushroom is also very good. I like the level of saltiness to it, and some may disagree and ask for the soy sauce or salt shaker. To each their own. The best value is definitely by the full box of 9.
Now, in order to review fairly, you have to understand what's going on here. Most food is fresh, there is frozen hand made dumplings for sale. If you've ever made Bao Zi by hand, you know it takes time to prepare the ingredients, hand assemble them, and lastly steam them. You likely will NEVER see the whole menu at the same time as there is only so much space and resources.
Service wise, it does help to speak Chinese. This is a pro AND a con. There is a nice lady here who, if you get friendly with, will convince you to buy more than you want. She is very good. You would probably buy a bridge from her if she sold it. The food is very good here, so I don't care. I will eat it anyway. There is a different lady there who is easily overwhelmed and sort of yells at everyone because she is easily stressed. Expect long lines during peak hours. Expect NOT to be contacted when your order is ready. When they say 30 minutes, many times, its much longer.
The restaurant appears to be clean, and while the COVID-19 scare is on, they are careful to wear masks, there is plastic surrounding the cash register, and when they actually handle food, they do put on gloves. I do have take one star off, however, for the $30 credit card minimum. Now that you know what to expect, feel free to give this place a try.