Nick S
Google
Do Not Move to Sunset Electric
. This place is an absolute nightmare. If you’re considering living here, run the other way. Between the constant water issues, outrageous billing, and terrible management, it’s been a disaster from the start.
Hot Water Problems:
I moved in May 2024, and since August, the hot water has been a joke. For the past four months, it’s been off and on—mostly off. Now it’s freezing outside, and guess what? Still no hot water. Management claims to fix it, but two weeks later, it’s broken again. They’ve only bothered to send two emails about this whole mess since August. Totally unacceptable.
Water Meter Issues:
If you’re looking at Unit 305, think again. You’ll be paying for water you’re not even using. Apparently, there’s a leak somewhere, but instead of fixing it, you’ll get stuck with the bill. I filed a claim with Conservice, and surprise, I’ve heard nothing back. Management has confirmed there’s no leak in my unit but insists I’m somehow using 1,600 gallons of water a month—when everyone else is using 400. That’s insane. I rarely even use my dishwasher or do laundry. This feels like a scam. I wish i can get out of my lease and just move now.
Front Door Lock Issues:
When the locks were first installed they gave us all codes that were just our apartment numbers without telling us. It was completely unsafe. I knew all my neighbors door codes and they never consented to me having it. Everyone bought little security cameras to place in their units since everyone was upset. Took like a month for them to come around and give us all new codes. I still. use my camera cause i dont trust the office people. On top of that initial issue you are not allowed to use the Yale app. It wasnt installed with that feature so i cant give access to anyone and if i give my code out then i have to go downstairs to change it everytime. DONT BOTHER GOING TO REO FLATS APTS on 14th. They are getting the same locks and are managed by betsy who also runs Sunset Electric.
Bad Management:
The management here is the worst I’ve ever dealt with. At first, I tried to be friendly, but now I’m over it. Betsy and Alina spend more time gossiping about other residents than actually doing their jobs. My water bill? Ignored. Sewer bill? Ignored. Hot water? Still nonexistent.
Don’t even get me started on parking. They claim there’s a “list” for the garage spots, but there isn’t. Alena—who moved in after me—got a spot right away while I’ve been waiting for months. Meanwhile, I’m stuck street parking and walking half a mile to my car every time I need it.
This place is mismanaged, overpriced (no amenities except location), and absolutely not worth the headache. Save yourself the trouble and look elsewhere.
Oh and all these other reviews are fake. You kinda know everyone here since its so small and ive never seen any of these people.