Lillian K.
Yelp
This company needs to be called super nasty.
I refunded my order after seeing the employees (plural) make my order without washing their hands. This was the first red flag.
Red flag number two was the female employee on the line with very long dangly hair in a half up half down style that hung over the food. She did not have a hat or visor on. She did not have a hair net on. There were no efforts to prevent physical contamination from her hair. Nasty. Super nasty.
Red flag number three was how the same girl who has her hair half up half down DID NOT WEAR GLOVES WHILE HANDLING READY TO EAT FOOD.
Let me say this again.
The people making your ready to eat food like buns, lettuce, tomatoes, meat, cheese, do not wear gloves. They're handing your food with unwashed bare hands. This is a violation. I was flabbergasted at this point, because a young boy who was trying to get me and my friend to apply was saying you have to have a good handlers card to apply.
When we asked the young boy why the girl wasn't wearing gloves he procedures to tell us, and I quote,: "we're not with OSHA."
Excuse me? What?
Then he proceeded to tell us how they don't have to wear gloves but still made the girl put them on. She did not wash her hands first, as is required.
The girl ended up removing the gloves shortly after putting them on, and continued to make food with bare hands. I was watching to make sure nothing yucky happened, and we caught this girl putting her bare hands into the lettuce bin, putting it on the sandwiches and then she also put some into her mouth, and proceeded to cook.
We lost our marbles at this point, as I was getting surgery the next day and couldn't risk getting sick from some careless children who don't want to follow the cooking rules to keep people safe. Not to mention the two employees I keep referring to were very mouthy and talking back to me and talking OVER me telling me I'm wrong, and the even did this while I was speaking to the manager. I cannot believe people who behave like a child having a tantrum are allowed to work in hospitality.
We spoke to the manager, lyn, who was very gracious and listened to me voice what I had witnessed in her restaurant while she wasn't watching. She refunded me instantly and assured me she would speak to her employees. Regardless of her extreme professionalism I cannot condone giving this monstrosity of a "restaurant" more than one star. I want to give it none.
This restaurant needs corporate to come in and get rid of the children who are employed and hire some adults who have a passion for cooking, for people, and for being in a kitchen! The people there are ONLY there because they get paid $22 an hour.
Do not waste your time or your money on an $9 sandwich that WILL make you sick.
