Justin Villareal
Google
This for what I’ve ordered is garlic fries with salt on them. It’s very salty due to the amount of salt that was being put in on the fries themselves, except for the garlic mixture that flavors the fries. At first, when I started ordering, I asked them for this kind of fries with no salt on the fries themselves, before adding the garlic mixture to the fries themselves. When I got a response from a couple of employees that are working there about how it was made when I made the request for no salt on the fries itself, they said they usually put salt on the fries, no matter what kind of different fries that you ordered. For example, if it’s just regular French fries with nothing on them, they just put the salt on the fries no matter what the customer is asking for, no salt or not. In other words, they said that they couldn't do that at my request because of having no salt on the fries itself, except for the garlic mixture. It was not right of them to refuse to fulfill my request for my fries when I was asking for no salt on my fries. I tried the other location of the same name, and they said that they don’t put salt on their fries. That is how I know that the other locations know how they handle their fries like that with good customer service. In the end, all they asked me was to see if I wanted to cancel my order. At that time, for the time that they were open until closing for the night, I decided to order them because the other location was closed at 9pm. Overall, the customer service was not good, and my fries tasted too salty. That’s why I’m writing this review with regard to this type of fries only.