Susan's Fish-n-Chips

Lady at the register was friendly. Very little food for the price point ($28). Food was very greasy and fries were noticeably old. Ordered a clam strip and scallop dinner, clams were the same frozen ones you’d buy at the grocery store and the scallops were balls of grease. Very little parking. Recommend looking elsewhere. Attaching a picture of what I paid $28 for.

great spot for a good old lobster roll & pint of fried calamari. old school building outside of DT Portland area . large menu of choices, bench seating inside lobster roll tasted good , calamari was fresh , clean oil . great prices . i’d come back for sure .

Good old-fashioned fish fry with an amazing lobster roll. Better lobster roll than I had in Bar Harbor. They have inside and outside tables. Onion rolls were great.

We stopped in for lunch one sweltering afternoon and enjoyed some fish and chips and (according to my fiancé) some of the best clam chowder ever. Be aware that there is no A/C but otherwise it's spacious and comfortable.

If you want to get your money’s worth when it comes to fried seafood come here! Me and my family have been coming here for years and they’ve never let us down. A lot of seafood places in maine are either over priced, do not give you decent portions, or over/under seasoned, but Susan’s never falls short. It has an old school vibe to it (if you’ve ever been to a fish fry place down south then you know what I’m talking about). And the people that work here are always super kind, polite, and real. I appreciate the authenticity and lack of “boujee” ness lol. The fish is fresh and the batter they use to fry it in is never too oily or crispy. This place is such a gem and I completely understand why it’s been in business for so long! in the picture: scallop pint (after eating lol) two fish burgers

Had an awesome Haddock Sandwich with fries Restaurant in an older building and nothing fancy. Nice decor on walls. Staff was great.

One of the best seafood platters. I highly recommend this place. Really good customer service!

This review is for takeout. Everything we ordered was fresh and delicious—we had the lobster roll and the haddock. Even my picky eaters were impressed: one loved the lobster roll, and the other devoured the haddock nuggets. They enjoyed it so much, we returned a week later! Prices and portion sizes were excellent. A few helpful notes: the food isn't pre-salted, so you can season it to your taste. They do accept credit cards, and parking is conveniently located right in front.

Ten stars for atmosphere, and everyone was really nice and friendly. We knew when we read that it's in a converted garage that it would be great. We especially enjoyed watching them make the food. We loved the haddock and the clam chowder. Everything else was fine but not incredible. If I came back I'd get the seafood platter for the table to try more stuff, or I'd buy haddock by the pound and take it home to eat with our own sides.

If you like fried clams the this is the place. It's not fancy but great prices and great seafood .

The history of this place is super cool. If you want a fancy seafood restaurant this isn't the place. It's in an old garage but the food is fresh and done well. I got the fried platter with scallops and haddock. The fried scallops were very good. You order at the counter and then go to the tables. They are picnic tables but lots of places to sit. Overall a need place with good food.

Amazing fried shrimp service was amazing and there ice cream was fantastic best fried shrimp in Maine

You might feel like you're walking into a health and safety nightmare (maybe you are, who the hell knows), but Susan's is not pretending to be anything other that what it is. A no-frills dive next to an auto garage that dishes up deep fried goodness. It would be unfair to give it three stars because the food isn't some fancy pants stuff that tourists might expect to get in the Old Port, but the price reflects that. Cheap eats, but it is satisfying enough. Lots of blue-collar workers and born and bred Portlanders appear to be the main clientele. I have been a handful of times, though I rarely will go out of my way to come here... except for Mon & Tues, when they offer TWO fish burgers for the absurdly low price of $2.50. For two. Not each. And they are damn good!

Listen: 2 for $3 fish sandwiches on Mondays. That's it. That's all you need to know! Let me repeat that: TWO fish sandwiches for $3 on Mondays. Yes, they're on the smaller side -- as expected -- but they're so damn delicious. Add a pint of fries, and you have a whole meal, including two sandwiches, for $6. You just can't go wrong with it! I will be honest: these fish sandwich specials brought us to Susan's Fish & Chips, and I'm so glad it introduced us to this restaurant. This is a no-frills spot. It feels like a hole in the wall. It's the antithesis of the Old Port seafood spots but that's what makes it special. It's a place where you'll get your food and maybe a smile (if you're lucky) from the person operating the counter-walk-up area. But you'll also get soulful food, hearty portions, and a taste of a Portland that few tourists see. Go without expectations and discover why the place has been around since 1989.

Freaking delicious fish n chips...that's ALL you need to know. Kidding This is a quaint, possibly family owned, mom and pop kind a spot. That, from what I was told has been a staple in the area a very long time. (And I can taste why) Thank you Susan for keeping it simple and fresh

We passed on the upscale restaurants in downtown Portland to try the Maine lobster roll and some fresh seafood. Susan's is no frills but serves great seafood at a great price. The warehouse-like walls are decorated with news articles and awards as well as nautical themed grungy deco. Service was fast and everything is brought out on paper plates and plastic cutlery. Our favorites were the fish and chips, onion rings, and chowder! The fish was deliciously flaky and the onion rings were crispy without being too oily. The lobster and crab rolls were very fresh but we preferred the fried seafood over the rolls. Don't skimp on the sauces either - their tartar sauce and hot sauce were delicious and went well with everything. If you're looking for some fresh delicious seafood without breaking the bank, definitely stop by!

Good food, lower prices. Great for take out. Not a place I would go for an out to dinner meal, or a date night. This is right on Forest ave, no ambiance no views of the ocean. A good meal at a reasonable price

Amazing seafood, esp. for families on a budget who crave fried food and chowder - that's as good for takeout as it is if you eat it on the communal indoor picnic tables.

Food was hot, counter staff was polite and fairly efficient. Menu prices increase so often they do not offer a printed or online menu and if you find one it will probably be out of date. Definitely do not believe any of the prices you see on Yelp! I don't know where they procure their seafood, fish, chowders or side dishes but they're really nothing special. You could do much better cooking for yourself at home with better ingredients from the grocery store at a far lower cost. Mostly people pick up orders to take home anyway because eating at a rough picnic table in this converted garage isn't comfortable at all. Extremely overpriced for what you get and the quality of most dishes our group tried over several visits ordering a variety of meals was not good. Gritty chowder with few clam bits, flavorless fish in small portions, inedible coleslaw into which someone on staff had dumped a huge amount of black pepper, dull unevenly cooked French fries. Onion rings and haddock were okay, but I wouldn't even order those again because of the exorbitant cost. Only two stars.

Meh. I didn't like the looks of the place though based on the reviews I was going to try it. I went inside and I was the only one at the counter and I was ignored so I decided to skip it after waiting for the person there to bother to acknowledge my existence.

A great hidden gem in Portland. It's a little bit of a drive from the hustle and bustle of the city, but it's well worth it for good portions, good value, and, of course, good fish. The interior was not the most appetite-inducing (could use updates in the decor), but everything else, including the fast service, was what I truly wanted and what I received.

This was one of my favorite meals in Portland when I visited! The woman who took my order was very nice and helped us choose some menu items. We went with the fish and chips, lobster roll, fried clams, crab cake, and clam chowder. My favorite was the crab cake (it was very well seasoned and had flavors I've never tasted before) and the lobster roll. The roll was incredibly fresh and toasted beautifully. My least favorite were the fries - they're on the thicker side and you need to salt them yourself. The restaurant is super cool because you can bring in your own catches and they'll cook it for you. The interior has very high ceilings and looks like a warehouse from the inside. It is very spacious and the tables are like public picnic tables. Overall a good time.

Two for three dollars for lunch what else do i need to say... Best 3 dollars spent. Decent size fish and freshly fried. All jokes aside the batter could use some more flavor. They have great tartar sauce just did not have enough on the sandwich. If I go again I would order the sandwiches with extra tartar sauce if they allow customization.

TLDR: Top 3 Faves were (1) Onion Rings, (2) Fish n Chips, and (3) Clam Chowder WOW!!! This is a MUST when visiting Portland!! It's definitely a hole in the wall with an unassuming storefront, but inside, you can find eclectic decorations and an extensive menu. We saw many locals come in and we knew we were in the right place. Pricing was super reasonable as well (spent ~$80 for all our food, and it left our family of five with full, happy bellies :) ). The breading on literally everything we ordered was crispy and not too oily, and served piping hot and fresh. You can see all the ingredients in the kitchen behind the counter, and they cook everything fresh and on demand. Surprisingly, I'd say everything except the lobster and crab rolls exceeded our expectations. PLEASE get the Onion Rings and Fish n Chips!! We ordered (starred favorites): 1. Lobster Roll: The lobster was plain, but tender. In my opinion, the size of the sandwich was kind of small for the price, and unseasoned :( I wanted some kind of butter sauce on the lobster! 2. Crab Roll: This was better than the lobster roll, but imitation crab seemed to be used and was just mediocre. There was more flavor in the crab though. 3. Crab Cake: This was crunchy and flavorful, and full of crab! Yum! 4. *Clam Chowder: This was very creamy and there wasn't a ton of clams but it was still delectable and savory. 5. ***Onion Rings: I'm still dreaming about these onion rings. These are the BEST onion rings I've EVER had!!! The breading is insanely crispy, and the onions aren't stringy, but you just bite into them and you have a perfect ratio of breading to onion in every bite. They are mouthwateringly good. 6. **Fish and Chips: You get a huge slab of fish laid on a bed of fries, and the fish is tender and flaky. The fries are pretty good too, but the fish is unbeatable. Surprisingly, the batter has no salt, but you don't need it. They also have a hot sauce that they make in-house and also sell by the bottle -- it's unique and more smoky/sweet than spicy, but paired very well with everything. The tartar sauce was also fresh and tangy.

You can't judge this place by the name or the exterior. It's far more than fish n chips. And the food is so much fresher than the location, a former auto repair shop sharing a wall with a radiator repair shop. This place is a dive, in a proud way. You order at the counter from a large menu board, hanging under the kitschy nets, buoys and nautical knick knacks displayed throughout the cavernous space. My wife was craving fried clam strips, served as either a pint or quart, al la carte. I went with a Connecticut style lobster roll; toasted bun loaded with quality fresh lobster pieces and served with warm melted butter. A side of fries accompanied. My wife added a small order of onion rings. So, by FAR the BEST fried clams we have enjoyed. EVER. They were fresh and far better than commercial, feeble, overly breaded strips. The clams were very lightly breaded- this allowed the clam to be the center of attention. Ditto for the onion rings, prepped onion lightly 'coated' and fried just beyond the counter in a wide open kitchen. My lobster roll was outstanding and so reasonably priced. In fact, price and food quality have earned this spot local 'Best Of" awards and a proud write up in 2004 in Gourmet Magazine. Yep. It's right up there on the wall. The three women running this popular local spot were friendly and delivered our lunches to one of the several indoor picnic tables. Track this place down if you're within a 25 mile radius. You won't go wrong.

Very tasty. ambiance is funky but I liked that! Just what I like. Lots of cool memorabilia. Kitschy

I came after hearing this place made it to food network . I hate to leave bad reviews but this was the worst seafood place I've been too. I had a fried dinner. I could not taste the food over the dirty / rancid oil flavor / taste . The potato salad and coleslaw equally as bad . Tarter sauce in a squeeze bottle . On table. If I had seen that prior to ordering I would have left. The place was DIRTY. The Bathroom was the worst I've ever seen in a restaurant ever . No soap to wash hands . I found this out because I had to visit bathroom immediately after I ate . This rest room had not been cleaned in months at least . How do the employees wash their hands . Food network needs to come and revoke the sign .

thank you to christine, our uber driver, who told us about susan's! best lobster roll we had on our four day trip to portland. the bun was fresh, the lobster was sweet and plentiful, and the fries were hot. we also got a crab cake which was fine, and an order of fish and chips which was delicious. do not come for the ambience becomes there isn't any, but if you want fabulous seafood at a really good price, don't miss susan's.

The place is full of goodness. Love the seafood platter. We get the fish sandwich also. Always fun and friendly people here

Stopped in for a lobster roll. Prices were great $22 for a lobster roll and side. We had fries and pasta salad both were good. The staff was friendly also! Would come back!

We have eaten at Susan's Fish n Chips 2 times in the last couple of weeks and have had both good and average-at-best here. The good: fried seafood. It is super fresh with a great coating and fried to perfection. They hand coat it right before it goes into the fryer. The portion size was not huge, but enough to leave you satisfied. The chowder is thick and homemade. The onion rings are lightly battered and are nice big rings - not from Sysco, but made in house. I am a fan of the deep fried ice cream as well. The meh: lobster roll. This was on a small hot dog bun that was very lightly toasted, but not buttered. There was not a huge quantity of meat on it, no mayo, and a few bits of shredded lettuce. I actually melted a little butter when I got home to drizzle over the top after trying a couple bites and wanting some sort of butter flavor that I was missing in the roll. Very un-memorable. Next time I'll go to Hannaford and buy a pound of lobster meat and make 4-5 of these for same price I paid here for 2 that will be more to my liking. The fries are thick cut and just fries - nothing to write home about. The pasta salad was ok, but not my cup of tea. Susan's fish n chips is an iconic local spot. Stick to the fried seafood and chowder and leave the lobster roll for another day.

We ordered take our from this diner during our visit to Portland. The lobster roll was juicy and fresh. They were generous with giving us many packs of sauce on the side. Coleslaw was fresh but a little too runny. We loved the $4 breaded crab cakes they made for a good snack the next day. We also ordered fried clams and fried scallops. The scallops were on the small side and the breading was falling off of them so they were a little wimpy and sad looking. The clams were fried well. Overall a good experience here. I can't wait to return and try more items off their menu.

All the signs pointed me to come here. I decided to come out here before it got dark and get a dinner here because I heard you get oversized portions for an amazing price, and oh yeah, get good food. Unbelievably, this was underwhelming. The fish are tasty (they use cod), but small, the fries are just okay, and the coleslaw is just fair. It felt more like a lunch special than something fun for dinner. Maybe I just got the wrong kind of fish, but I felt unimpressed by the small portion despite the tasty food. I will keep it as a suggestion, but I suggest you try someplace else before running here.

We came back to Susan's, an old family favorite, for the first time since 2014. The place hasn't changed one bit, which is the only problem. It looks like it hasn't been cleaned in a decade, paint is peeling and decor is faded. If it weren't for the tasty, fried seafood, this would be my mother-in-law's parking garage, complete with ratty old refrigerator and an old boat hanging from the ceiling. The restaurant is a converted auto shop and the dining room is behind the massive, old garage door. When you walk in you can smell the deep fryers instantly. Fortunately the floors are covered with mats and carpet, dingy as they may be. Otherwise you'd be skating on a floor "seasoned" like a cast-iron pan. We had fried, whole-belly clams and crab cakes, both with fries and coleslaw. The clams were melt-in-your-mouth good, the breaded fries were meh and the crab cakes tasted like they came from the freezer of a DollarTree (thin, light on crab meat, dry and over-seasoned). The coleslaw was simply amazing and the cocktail and tartar sauce were delicious even though they were dispensed in squirt bottles that I had to wipe down with sanitizer in order to avoid catching Ebola. I also had Diet Pepsi from the soda fountain in the corner. If I were basing my review on the crab cakes I would have given the place 1 star. However, I am of the opinion that if you order pre-made deep fried crab cakes in a place like this, where they hand-dip other fresh seafood in batter, you deserve to be punished by having your food taste like cardboard. So I have entirely eliminated those hockey pucks from my rating. If you want tasty fried seafood, I recommend you come here before the vaporized grease, now embedded in the walls and floors, catches fire and the place burns down. Or perhaps Maine will start inspecting restaurants and they'll have to shut down and clean the place up like on 'Restaurant Impossible'. Wear old clothes and shoes, bring a bucket of hand sanitizer, avoid the bathrooms at all costs (the attached photos don't do the stench of urine in the men's room and the poop stains on the toilet justice) and you'll drift into a culinary, deep-fried heaven with your first bite.

Very good for a Maine no-frills seafood meal. Would like to see them take out the 6 bench tables and add several smaller tables for those not interested in eating with strangers when theyre full of customers.

Nasty 1 star. Stay. Away. Please for your own good. Very dirty and dusty, Old tasting burnt oil.

So glad we finally made it here for lunch, so good ! It wasn't crowded so we were able to snag a table; only had to wait about ten minutes for our food. Husband said his scallops were sweet and fresh, my haddock sandwich was excellent. Onion rings earned all of the raves we had read about on Yelp. The parking looked like it could get tough but we were fine, it wasn't crazy busy. My only zing is that the salt shaker on the table was tired and needed a trip through the dishwasher.....but that just tells me that it was a busy summer ! Great music too !

I meant to do 5 stars before! Susan's is THE best seafood place around here, period. From a local, this is where you want to go. The decor is tacky but awesome and that's how you know it's good. I've been coming here for 20+ years. Susan's is legendary! Tuesday they have a deal on fish burgers.

We tried Susan's and it was absolutely amazing !! We had the lobster roll and fries and it was the best we had while visiting Portland. We went back a few more times while we were in town cause it's that good.

The best Fish n Chips in the Portland area for quite some time. Introduced back in the nineties, visited many times since. Unpretentious (share a building with a garage :) ) they just deliver the goods.

We never made it inside! Super sketchy neighborhood and alarmed at the woman passed out on the ground out in front. Her friend didn't seem to be worried.

This place was a bad experience for my children and me. First when i went to see the bathroom it was so dirty. Second the table and chairs were dirty and were covered with crumbs and i don't think they cleaned our table when we left. Third the stuff that they had were bad for my children to see. Fourth I literally paid 70 dollars for my food and ended up throwing it away because it was bad. Lastly I thought i was gonna go to the best sea food restaurant in Portland Maine but i ended up going to the worst seafood restaurant in Portland Maine and i recommend you those that are reading this please do not got to that place especially with your children. Stay safe

The Fish & chips were perfect and the lobster roll was huge and very well priced.. go on your birthday they will give you $10 bucks off..Thank you!

If you're looking for local seafood Susan's is a great spot! Hailey made great recommendations and answered our questions. We tried clam strips, haddock, crab cake, and chowder. Yumm! Casual dining with indoor and outdoor seating.

Wow how have I not discovered this place sooner! The parking lot is a little tight since it shares a lot with an auto mobile shop. You walk in and you can hear everything being fried up as you order. Staff was very helpful and suggested I went for their crab cakes. I also love scallops so we got a scallop dinner and the crab cake dinner. DELICIOUS. Crab cakes and scallops smothered in the tartar sauce were to die for! Wasn't a huge fan of the fries if I'm being honest so I'll probably just order the cakes and scallop alone next time. So juicy and cooked to perfection! They also have daily specials which I'll be sure to try out next time!

Very decent pricing and food. Great fast takeout option. You can call ahead and your order will be ready. Good service on the phone and in person. A Portland standard.

Service was horrendous nasty looks and lectures from all the staff even the chef all because I ordered a burger with no cheese and was givin one with cheese(lactose intolerance). Instead of replacing the burger I had 3 people tell me if I wanted a new burger I'd have to pay for it despite not getting what I had ordered. Been going here since I was a kid used to be great but after this I'll never go back

Three of us in party and we all ordered fried clams and scallops! Great food! Fried clams cooked to perfection!! Scallops were delicious! Outside the place looks a little scary being right next door to a car repair shop but don't let you stop you from enjoying great seafood!!

It might be weird to lead off a review with the words "Tarter sauce" but in a state where fired seafood abounds and many of it as just as good as any other places, sometimes the difference between good and great is the accoutrements. When it comes to Susan's, one the things that sets them apart if their amazing homemade tarter sauce. Although fresh seafood does not necessarily need sauce (and their seafood is very fresh), this sauce is GOOD and doubles as a great dip for fries. Beyond that, all of their options are delicious, fresh, and authentically Maine. I also love they have the option to bring in your own fish that they will batter and cook for you. 10/10 recommend.

This is where I always take my visitors. Unpretentious but delicious. Love the fried shrimp and scallops

So the wife and I were over that way and decided to try this place because we had heard good things We met my son there for lunch Not impressed The place felt dirty Sticky tables Etc The food We split a seafood platter for around 40 bucks The clams were pretty good But that's it It has a cool hole in the wall appearance but seemed truly like a hole in the wall So it's a no go for me

It was average, needs a good cleaning Wasn't totally impressed one of those one and done places

Being a seafood lover and having family who were fisherman, I'm very picky. It felt a little bit gritty, and the oil didn't seem to be very clean when cooking the food you can tell by the taste. But it wasn't terrible.

I grew up in Wareham, Massachusetts, I now live in Minnesota. We had a delicious seafood platter at Susan's Fish and Chips Today 9/2/2024 before we travel back to Minnesota. It was the delicious seafood that I remembered from back when I had it all the time. Everything was cooked perfectly. The building and restrooms should be remodeled to be more accessible for people with disabilities. But, I would stop and eat there again.

Based on web reviews we tried this place on our way to our ski resort. The extra detour to get to this place was worth it. The environment is very casual but welcoming. The pictures, wall, and ceiling decorations are very unique. Each item has a history behind it which you can learn by either reading about them or by asking one of the servers. The restaurant was clean, we were greeted with kindness and respect. The menu is easy to read. The price is good for the portions. We ordered two lobster rolls, one shrimp and fries, and we also ordered fish and chips but we substituted the chips for onions rings. Everything was well prepared. The food was fresh and tasty. We loved the food. We will go back whenever we are in the area.

Very dirty. Bad customer service. No ac. Flies everywhere. Dirty bathroom. Dishes on floor. Dirty oil. This place needs to be shut down immediately!!!

I don't eat seafood, but my family does. This is the go to spot for all birthday dinners, out of town visitors, etc. The prices are super affordable and you get tons of food. The seafood platters are HUGE!!! Wonderful small local spot that you should definitely check out!