Sabrina C.
Yelp
Pros: great service, good sushi. Cons: food poisoning, if you order cooked dishes. You'd think it was the sushi, but nope, they have no idea how to cook a grilled dish.
Went in at 7pm with a group of 5, and we'd called ahead. They told us 25 minute wait, and we got there 15 minutes later and were seated pretty quickly. We ordered individually, a mix of sushi rolls and cooked plates. I ordered the salmon teriyaki since I'm not a sushi person, and we also got a pot of green tea for the table. The teapot was refilled promptly when we finished it the first time.
Food comes and portion sizes look great! They gave me a huge chunk of salmon on my plate so I was excited. However, on starting to eat it I realized that the salmon was not cooked beyond the beautifully grilled surface, and it was fully raw, translucent and cold on the inside. I flagged down our server, who immediately apologized, recognized that it should be fully cooked, and took it back to be remade.
A few minutes later, another server came by to tell me they were now out of the salmon teriyaki, and offered to either remove it from the bill or make a slightly different dish. I opted for the dish (salmon collar). However before it came out, I started to feel pretty sick and excused myself to go to the restroom.
I'll spare the restroom details, but I was not having a good time. I could also overhear the server in the kitchen, berating the chef for the uncooked salmon, and even saying "this is the fifth time this has happened". Turns out I was not the first victim of this issue.
My table asked for a box to go for the salmon collar dish. When I came back, the original server came back to apologize again, and to also tell us they had discounted our bill for the experience. They were very genuinely apologetic and I appreciated their effort to remedy the issue.
At this point we'd been at this restaurant a little longer than we'd planned to be, mostly due to the remade dish and the amount of time I'd been in the restroom with a stomachache. We left at around 9pm. I heard from the rest of my group that the sushi was good, but their experience was tainted by what happened to me.
And the last cherry on top - the next day, my partner went to heat up the boxed salmon collar dish. These pieces were smaller, but also grilled. Even after reheating it, we found that the salmon collar was still raw on the inside. We threw it away.
If you're already on the way here, stick to the sushi. Don't get any cooked dishes. The service worked very hard to make up for the incident, but we won't be returning.