SusieCakes - Carlsbad

You just lost one of your long time and loyal customers. I've been going to this location for probably over a decade and will not be returning. I get that cost has gone up so I will gladly support and pay your higher prices. What I won't do is accept your much much smaller portions. A slice of carrot cake used to be a large generous slice that took up most of the box. You can see here that in both my slices are 50% less in quantity and sloppy looking. They didn't even cut the cake nicely. At $8 a slice and this sorry small serving, I will not be back to support you. Also the Beryl lady is always condescending and rude, not typical of Susie staff

I don't know what these other reviewers are talking about, but I don't think they understand what authentic baked goods should taste like. I agree with the overpricing aspect; it's a bit much, but you do get a massive piece of cake. I have ordered four separate times (single slice and whole cake) and have never had any of the issues claimed in the reviews by other customers. If you want cheap cake, go to a chain grocery store!

It was my babys 1st birthday and Abigail made us feel special, EXCEPTIONAL service. Sold us on the best flavors and made us feel welcomed. This is going to be my spot for every birthday now

I wanted to get a special cake for my son’s first birthday ended up spending 200$ plus on an 8” cake that no one could finish a slice of! The cake was hard and not moist at all! Tasted old, too sweet and just terrible! I also got cupcakes that were just as bad, it tasted like a cheap supermarket cupcakes with the greasy frosting . Not what you’d expect for a cake shop that advertises as bake from scratch best ingredients top notch ect..

Dropped by for the first time. The only place that was selling cakes at 6 pm. I bought a confetti vanilla cake. Based on the reviews, I said $50 plus for a 6" cake, why not! The ladies were beyond helpful and nice. This is only based on the cake. Never once did I refrigerate it. I picked it up and took it straight to dinner. When we cut the cake, it was so hard and dry. For a $50 cake, I would expect it to be moist and spongey,but not this one. My son grabbed a slice and took one bite, that's it. The sweetness of it reminded me of a supermarket cake. We were very disappointed. Maybe it was a wrong batch who knows, but I regret not getting off early and dropping by champagne bakery.

Love SusieCakes! I have been buying celebration cakes for our family here for birthdays, gender reveals, etc and they never disappoint! Their staff is incredibly friendly and helpful, their cake is always delicious and most! My only critique - I wish they had dye free sprinkles and icing. Overall, highly recommend!!

This place is absolutely overpriced for the quality of the baked goods. I bought 50 cupcakes for my daughter’s birthday and they were God awful. We usually get our cakes and cupcakes from the bakery at Vons but wanted to get something “better” this time even if we had to spend more money. We were so wrong!! The cupcakes were dry and the icing just tasted like sugar they were so bad it reminded me of those cheap 4th of July cupcakes they sell at Walmart. Out of the 50 only 6 got half eaten and the rest thrown away. Please don’t waste your money and find any other bakery!!

They always have a wide selection of cupcakes. We’ve tried their signature cake - the red velvet - and it’s delicious. They usually have free samples available. The staff is awesome - so warm and friendly.

Absolutely love this place! The celebration and chocolate cake are my favorite! I def recommend getting a slice of cake over getting a cupcake, in my opinion it's just better! Service is quick and always friendly!

I love SusieCakes! Yes their cakes are REALLY sweet, but it's good once in a while for like a birthday or a kids birthday. I love their carrot cake. It's super dense and has a ton of toppings in the cake, gotta eat your veggies! If you sign up for their app, you can get a free cupcake. Which I did and got the flourless chocolate one. Ate it over 2 days and it was delicious.

Great service, Abi and Kaylee were the sweetest and they surprised us with a 9in cake instead of a 6in.

Wow!! I always buy cakes at SusieCakes but this is the best SusieCakes location! Great staff! Great service. We ordered online and picked up a birthday cake. It was my daughter's bday the next day and the staff gave my 4-year-old cupcakes. My daughter was so happy eating one in the car. My family will definitely come back!

Delicious! Very sweet though as others have said. I loved the chocolate cupcake with chocolate frosting (I'm not even a big chocolate person) and also the strawberry lemonade flavor was incredible! I am so glad this is nearby. My only critique would be that I wish they had more gluten free options. I was told on the phone they only have one gluten free cupcake which is chocolate and they said tastes more like a brownie? I think they can do better than that. My suggestion is that they should offer a vanilla gluten free cupcake that tastes like the real deal. I'm Sure they could do it!

Small selection of small desserts.... Mostly larger cakes. Also, price for cookies are high.

Ah!!! Had the best service by Chloe!! Right when we entered, she was outgoing and customer service oriented! So friendly! Helped us with our questions! Very positive! Love their cakes and cookies! Beyond great !!!

Been going to Susie Cakes for decades since discovering them in San Francisco. Best place for a good old fashioned chocolate cake, and carrot cake!!!!! I try to avoid visiting their locations due to the high calories but they've made it so simple that DoorDash even delivers -needless to say, I've got a good muffin top because their cakes are so worth the calories! This particular location is clean, has easy parking and excellent service. Highly recommend!

Susiecakes always comes through. The kids love it and the ability to choose cupcakes makes it easy to satisfy everyone's needs. Delicious cupcakes I might add.

Susie's cakes never disappoints! Every flavor they have is delicious and perfect for any occasion. I went to pick up a cake for my brothers proposal and the girls that were there helped me pick out the perfect cake and the come up with something witty to write on it! I will definitely be coming back for all occasions and for those days when I just want a delicious cupcake.

Oh my goodness, this place is NO JOKE. I've heard of SusieCakes for a long time, so hubs and I finally went in. I didn't realize you could by slices of cake (duh, me, right?). I thought it was just whole cakes, cupcakes (I'm not into) or cookies/bars. We tried the Coconut Pineapple Cake (1 slice, which was pretty huge!) as well as the Lemon Cake. Both were to die for! The flavors burst in your mouth and the frosting was perfectly done. My husband doesn't like it too sugary, but these were just right. The Lemon cake was so zesty (I love this) and the frosting complimented it perfectly. I love the demerara (I think it was) sugar that was sprinkled all over the top - it had this little crunch that was surprising and so delish! Then we grabbed the 7-Layer Bar since it was the last day they'd have it for a while. OH MY ... amazing. We'll go here much more often now that I know how wonderful their sweets are. Maybe even buy a whole cake! lol

I'm sorry but I can't help myself!! I love Susie's Cakes and literally cannot go by there without stopping in for a sweet treat! And now they have flourless Peanut Butter Cookies so zi can eat them all I want! I bought a Chocolate Cake for a special celebration and it was delicious! And because it satisfies my sweet tooth with just a very small sliver of a piece, I don't feel guilty about having some. You can taste the high quality ingredients they use in all their bakery goods. And they have gluten free items that you can't taste the difference between regular and gluten free! Now that's genius!

This is a vanilla cupcake my mom bought yesterday. It has a dark long strand of straight hair baked into the cupcake, and I bit into it. I was absolutely shocked and overall disgusted that a hair was baked into the cupcake. This goes to show the cleanliness of the bakery and that their workers do not follow the food safety rules of wearing a hair net. I won't be returning to this location, and I am so disappointed.

Great service here!! Everytime I come here I end up trying a lot of sweets here. Staffs here are amazing and always make me feel welcome and had me trying out one over there. I'll be back for more! Lol I'm a hungry bear.

Flourless cookie When the store opened several years ago, we purchased a slice of cake. It was so dry that we didn't come back again until a few weeks ago. I figured if they survived the pandemic, the quality must've improved. We bought a Nutty Sandwich (flourless) and it was terrible. Very dry and too salty. The filling was ok but very scant. To add insult to injury, ONE cookie was $7.95!

Paid $10 for one slice of the chocolate layered cake. It was stale, old and dry. Better tasting and moist Betty Crocker box cakes you can make easily at home. First time here was a disappointment. Won't be back.

I had the gluten free and my guests had the standard, and we all loved these cupcakes and will be back for the next Birthday!!!

Abigail was so friendly and personable. We absolutely loved everything we got and the flourless peanut butter nutty was phenomenal!! One of the best things I've ever tasted! SusieCakes is always our go to for delicious desserts!! Thank you!

Love Susie'sCakes, Saw them on Toogoodtogo, drove 40 minutes to get my order, just for them to be closed- despite showing up within my pick-up order time. Waste of time and money, don't recommend it. Edit: Susiecakes actually reached out and we were able to discuss and remidy what had happened. Very gracious and appreciative of their good customer service.

We had a very last minute request for gender reveal cupcakes. The staff was incredibly kind & expedited the request and had the cupcakes ready within 15min! And even better, they were delicious! Thank you all again.

This is my go to place to delicious cakes and treats for special events! Always so easy to order and the flavors are decadent, nothing tastes artificial! It's amazing that they also offer delivery, icing on the cake. We got a special cake to announce our pregnancy and absolutely will be using Susie Cakes for our upcoming baby shower too!

Came here to buy my son two cupcakes for first day of school. Paid and went home not thinking of anything. I opened the box and one of the cupcake, (of course the chocolate one) was placed in icing downside. Looks like she dropped it and didn't care to give me a new one. Check your cupcakes and cakes in the box before you leave if it's for an event or good presentation. Unfortunately the cupcake itself was dry. Likely old cupcakes. I emailed Susie's cake and have heard anything.

My father-in-law's cake was a rich delight! His favorite, chocolate (8 layers? Not sure!), white frosting, and a beautiful message with lotsa candles on top!

I love Susie Cakes! I always get a great cake at a reasonable price. Everyone always loves them. I would recommend this bakery

Updating this review as SusieCakes reached out to me and wanted to make things right. Very understanding and generous.

Today my Mom turned 95 Years YOUNG. Our neighbor was so thoughtful and showed up at our door this afternoon, with a Susie's Carrot Cake. Mom was so surprised but waited till we returned home from Dinner to try her Birthday Cake! It was a WINNER! Very moist and full of great texture, like you would expect in a high end restaurant. Mom and Family are all Very Pleased. We would recommend Susie's and we too will be ordering our own in the future.

Ordered a lemon cake for a birthday and it was undercooked. Very mushy and more like a cake pop. No one liked and my family really likes cake. Would not recommend

Super yummy this is a must stop for any celebration of life ! There's a flavor for everyone's unique palates

Amazing Nati was the best! I love the cupcakes and the service was amazing! Would definitely recommend if in the area

My first try of Susie Cakes was at a Yelp event a couple years back. Not anywhere near where I live so that was my first and last experience (which was a tasty experience) at the shop. I heard through a friend that is employed at Susie Cakes there is now one in Carlsbad! Wait, what?! This was perfect timing! We were having a birthday celebration for our daughter and decided to go with Susie Cakes. We selected the 9 inch, Summer Berry cake. Our daughters friend brought a 6 inch Marble cake, and some coconut cupcakes. Also purchased was the Happy Birthday cake topper, numbered candles and for my grandson's friends birthday we bought a, Happy Birthday cupcake and a pink cupcake for her sister. I had to buy something sweet for my grandson, had to...he requested the large chocolate chip cookie. Large chocolate chip cookie - this cookie had the right crispiness on the outer part and slight softness in the inside. Summer Berry Cake - love the whipped frosting that went so well with the yumminess inside of the cake. The berries and the vanilla pudding was a nice taste of summer. It wasn't overpowered with sweetness. Very refreshing cake. I wish they sold that by the slice. Marble Cake - very delicious with the chocolate chunk bites, surprise within the cake! Everyone loved that surprise. Coconut Cupcakes - Devine! You have to be a coconut fan to enjoy this cupcake. Moist and sprinkled with shredded coconut. The frosting I could eat alone too! Cute indoors, simple, clean, and clean lines. There is a work window where you could view the bakers at work. There are some cake accessories for purchase as well. Great customer service. I would definitely use Susie Cakes again!

If you love yourself then you need to go here for dessert! I am addicted to their chocolate peanut butter cupcakes. Our new favorite cupcake spot

The cupcakes and cookies are always delicious! We really enjoy a sweet treat from Susie Cakes. We picked up an order this evening before the store closed. The young lady that helped us was polite, efficient and helpful. There was a young man working with her. While we were waiting to have our order placed in a bag, the young man took his bandana off, untied it, ran his fingers through his hair, and placed the scarf back on his head. Then he proceeded to finish cutting a piece of cake. Not good... I've worked in food services before and playing with your hair around food is never good! Yuck! :(

My husband just paid $70 for a carrot cake for my birthday. I was not happy with the flavor as I am not a big RAISIN fan and this cake was loaded with them. This is usually option in recipes as many people do not like them. In addition, the cake was a little dry and upon cutting the first slice it was falling apart upon transfer to the plate and each slice after also fell apart. The frosting was delicious. He also bought chocolate chip cookies that were dark in color and seemed over-baked. I wanted to love this bakery and would not return.

Amazing cakes but but have to say the sweetness can be overwhelming to the point if it too sweet:) This new orange berry was delicious though.

The cakes here are always quality in both taste and presentation. I get cupcakes here sometimes and the staff is incredibly kind and detail oriented. Paloma took great care of my phone order and I wanted to make sure I expressed my thanks with a review! Keep them in consideration for birthdays and holidays! They're always working on something creative. Much love to this business and team. Thank you!

The Red Velvet cake was amazing for my husband's 73 birthday. I ordered on line and it was ready as promised.

Had the old fashioned chocolate cake and it was the best chocolate cake I've ever had. The cake was so moist, the frosting was just perfect and had the perfect amount of sweetness and chocolate flavor!!! Got the key lime pie too and a snicker doodle cookie and will eat those later and update!! So delicious, I'm a terrible baker but I love to eat baked goods and this place is bomb!

I love these cupcakes so much, they have a unique homemade taste to them. I stop by at least once a month to buy some because I'm constantly day dreaming about the coconut cupcake lol!!

Had a perfect Barbie cake made. It had so many layers of squishy deliciousness. My niece loved it. We had the sprinkles flavor and it was so cute that we had requests for it from a few upcoming family birthdays.

Susiecakes is our go to for special occasions and they are always amazing. We have done birthdays, gender reveal cupcakes and just because treats. Bella really rolled out the red carpet today with 11/10 service. We will be back soon!

Great custom cakes, and I've gotten more than one positive response from the thank you cupcake box. Plus, it's just a good "vibe" in there, and the staff is always super friendly.

Wake up, little Susie, wake up Wake up, little Susie, wake up It's time to bake some treats, wake up, little Susie, let's eat The doors are open, and people are roarin' and were in trouble deep Wake up little Susie Wake up little Susie, well Whatta we gonna tell your mama Whatta we gonna tell your pa Whatta we gonna tell our friends when they say you have the goods, ooh-la-laâ?? Wake up little Susie Wake up little Susie, well I told your mama that you'd be in real quick Well and you don't use Bisquick Wake up little Susie Wake up little Susie, you gotta open the shop Cause people are waitin' around the block Wake up, little Susie, wake up You got a line and must get up in time to Give the guests a lot! One if the best places to grab a treat for the holidays, coffee with friends or a sweet date night out...I'm a huge fan of their Sugar Cookies #WakeUp #MadeFresh #SusiesCakes #Carlsbad

SKIP THE FRUITCAKE THIS (AND EVERY) CHRISTMAS __________________________________________________ For months they have been lying in wait. Rectangular blocks lurking in the forgotten corners of homes and factories, their overweight bodies bulging with violently colored red and green "fruit" and suspect "nuts". In December they start appearing in the mail from coworkers, distant relatives, and loose acquaintances. There is no escape, it is the season of the fruitcake. Back in the 18th and 19th centuries, the idea of baking fruit and nuts into batter spread like wildfire. The fruitcake became a high-end delicacy reserved for weddings, holiday gatherings, and other very special occasions. During this time, it also became the lazy man's go-to holiday gift. It was in the mid-20th century that the fruitcake began to fall from grace. Johnny Carson observed live on-air: "The worst gift is a fruitcake. There is only one fruitcake in the entire world, and people keep sending it to each other." A few years later on the same show, Jay Leno and Mel Gibson baked a fruitcake together -- a decidedly low point on it's path to culinary obsolescence. Robotically mass-produced, tasteless, and unable to compete with the likes of Yule Log, Christmas pudding, or even sugar cookies... fruitcake has since been the subject of considerable ridicule. It has been used in countless ways other than re-gifting (i.e. to fuel the fire, drop anchor, or create a fetch toy/tree stand/doorstop). But is the anti-fruitcake sentiment ill-conceived hate-bandwagoning? With the right modern pastry chef and ingredients... much like the re-invention of Twinkies, Food Trucks, and Pabst Blue Ribbon... there may come a time when fruitcake again reigns supreme. Until then, play it safe. Despite the fruitcake's centuries-old tradition, you're better off avoiding the controversy altogether and serving your out-of-town guests a Susie's Vanilla Celebration, Southern Red Velvet, or Old-Fashioned 6-Layer Chocolate Cake. And get some Flourless Mini Cupcakes or Sugar Cookies for snacking while you're at it. Everything that we've tried here is fresh and delicious. Pro tip: It was only 7 years ago that Susie Sarich opened her first bakery in Brentwood CA. These home-style desserts are made in-house daily with simple and fresh ingredients based on her grandmother's handwritten 3×5 card recipes. Nobody knows what happened to Grandma's fruitcake recipe card... it went fortuitously missing years ago.

We got the 6" lemon cake and I asked the staff which one is the least sweet and she said that they are all pretty sweet...she was definitely not wrong. I picked what I thought would be universally liked but it was definitely too much. The cake was moist and the lemon curd filling was tart but the cream cheese frosting with crunchy sugar coating was waaaaayyy too sweet. $55 for a 6 inch sugar bomb that is not exactly our thing so not sure we'd try their other offerings for future celebrations. Staff were nice and the place was clean and well kept.

My in-laws were in town, celebrating their 32nd wedding anniversary. We planned on having them over for dinner and I am NOT a baker. Being the procrastinator that I am, I stopped by SusieCakes hoping they had something available. Luckily for me, they had one red velvet cake left. I paid for that bad boy and off I was to prepare for the evening. By far the best red velvet cake I have ever tasted! It is a little on the pricey side but 100% worth it. I would absolutely purchase a cake at SusieCakes for my next event!

I've been coming to Susiecakes for seven years now and I always appreciate the warm welcome I get. The team knows my name (and my dog's names!) and I was very excited to see their august fundraiser for local animal shelters. I just brought cupcakes to my friend's birthday party and was complimented many times over. Delicious!

I went to this location on 9/1. I was letting a young take my order, an older lady that works there was looking at what I ordered to get it ready. As the older lady was about to get my order ready I literally saw her put her finger in her mouth and lick off some frosting that was on her finger ( and she was not wearing gloves) when I witnessed what the lady did I was in complete disgust. I told the girl that I would be rite back, I exited the store a never returned . PLEASE TEACH YOUR EMPLOYEES ABOUT HYGIENE AND WEAR SOME GLOVES IF YOUR GOING TO BE PUTTING YOUR FINGER IN YOUR MOUTH.

I hope this review somehow gets to management because I had the sweetest blonde lady who served us cakes and cupcakes earlier this evening. I should have looked at her name tag but she was incredibly kind with my little toddler. I appreciate people like her! Desserts were great, as usual. Highly recommend ! We have done birthday cakes from here over the years and they always come out great!

So incredibly disappointed. Bought a cake for Christmas and not one family member finished their slice. It's flavor was overpowered by peppermint that you couldn't even taste the chocolate cake. The texture of the cake was very dense and heavy, maybe it's suppose to be that was but I prefer a lighter, airy cake. Will not be returning to this establishment again, $70+ cake with gratuity down the drain.