Felix G
Google
Have some food safety and handling concerns with this place, not to mention the slow and lack of service. The food is pretty good, but the way they handle food is concerning.
Located inside the Mitsuwa at Del Amo mall. Plenty of parking outside
The food is pretty good, got the pork sutadon with egg. Good flavor, added more garlic sauce and Sriracha from their sauce "bar." Garlicky goodness.
Concerns mainly basically as I'm waiting for my order, I see the guy who is collecting dirty dishes and supposed to be handling orders. While I see him washing orders with his soapy dirty gloves, a couple of orders are ready, one for dine in and one for pickup (mine). You'd think he'd take off his gloves or replace them, nope, he grabs the open top dine in bowl with one hand, dirty gloves and thumb over and in the bowl to place on the tray.
Then goes to grab what will be my order, luckily it had a lid, bags it and sets it aside.
Non-existent service. They rarely call when your is ready or you could barely hear them. I had to go up and ask if my order was ready, and the same guy goes and hands me my bag of food. Bag is wet, I open it up, chopsticks wet from how he had handled it with his dirty and wet gloves.
Service is really slow, I'm sitting there watching and they only had one person cooking, one person prepping the plates, and one person doing dishes and handling the complete dishes. Took about 25 mins from placing order to having my order ready (one dish).