Jane Doe
Google
Okay, I'm not sure why the people who own / manage this place or work here are just rude and trying to get people out the door.
I was shopping for three different people, and asked for a few items to be separated. The look I get when I asked for the chocolate to be separated because three people CAN'T be in one place to share the chocolate.
Furthermore, I asked for the chocolate to be separated as I have to drive an hour in between each person and didn't want it soaking. It's an easy thing to do but you have to get permission? She gave me a tub, but when I told her I needed them separated (as I stated 2x) the first time I ordered the strawberry Dubai chocolate cups, the cashier came back with a small solo cup for each one. Aside from that, the chocolate strawberry cups were great.
I then saw my favourite thing, and the very reason I drove 1.5 hours to get here for them. I just wanted a handful )possibly half a pound), and was told they were NOT able to do it as they can only be sold by the pound. I can't go ordering a whole entire pound to waste food if I don't finish it. That item was just for me.
The interactions here was ridiculous. Especially when I asked if they had dark chocolate Dubai bars, and was given this look as if I was asking the stupidest questions. It was hard to see into the glass with the glare coming from the street.
I end up, not tipping as great as I normally would. Actually I undertipped for their counter service. The woman helping me looked at my receipt to see how much I tipped her, and made this face at me.
Quite sad when you made it seem like an inconvience to serve me, and then get mad when I do not tip appropriately. I spent well over a hundred dollars here buying treats for others. What's even worse is the emotions that went into these treats. Whilst the chocolate bars were great, the pistachio cakes were a complete failed. They did not taste good. I asked the people I purchased them for. It doesn't mean their other cakes aren't great. Some of the cakes looks fantastic.
I'm sure it won't matter to them that this will be my first and only time ever shopping here. It was truly disappointing as I saw so many treats I wanted to come back for. Quite sad considering how much I spend every week on Middle Eastern treats / deserts/ coffee and making the 1.5 hour drive into Houston to purchase these things.