Amanda
Google
I added my response here because I couldn’t reply you :
Actually, it was not a busy shift at all. We saw you eating donuts at the counter with no sense of urgency or concern, even though our evening had already been ruined by the lack of attention to our order. And just to be clear, the problem was not the server, in fact, she was polite and genuinely tried her best to handle the situation respectfully. The real issue was your indifference as the person in charge, while you casually ate donuts instead of addressing what happened.
Mistakes can happen in any restaurant, but most places at least care enough to make sure customers leave satisfied. Last night we wasted both our money and our time. We didn’t enjoy our evening, we didn’t receive our food properly, and we even felt disrespected.
This was the first time in my life I experienced such indifference toward customers who had their weekend ruined after a long, exhausting week. And honestly, the only explanation seems to be “ we look different “.
Your restaurant is not the only Thai place in Oklahoma, we have tried others like Thai Delight and Cousin Art, and not only was the food better there, but the staff was also far more respectful. Unfortunately, your food and your behavior were both disappointing.