Sierra Newton
Google
Where do I even start.... I sent an email about a month ago to customer order a vintage heart cake for my birthday.
SweetDee's has all this hype on social media, so I thought it would be amazing! This place, cake, customer service, everything is bad.
I asked for a Chocolate, Cream and Cherry, German Black Forest cake and got a Chcocolate and Coconut Cake. The cake itself was not cute, I think a child could write numbers better then their business can.
We cut it open, it looked dry already and the if you put the frosting on your finger it crumbled into bits.
I sent an email, left a voicemail. Never got a call back, so I called during business hours to go back and fourth with the owner about what our emails said. She didn't even bother apologizing until I repeated myself 3 times, I already had sent an email with pictures. Then she apologized, tried to explain what a German cake is multiple times.
She said their was confusion on flavoring, but they never reached out for clarity or asked any further questions/ sent an email. She also said she would call me back, didn't do that either.
For $91.00 after taxes, would you pay for this? Not to mention it's an hour drive. I arrived an hour before the cake was supposed to be ready; to eat there and try their coffee. They said they cake wasn't even ready yet. lol. Take your time, business and birthday's somewhere else.