Akita Z.
Yelp
I love boba and milk tea, but unfortunately, this was a wasted trip and a waste of money.
Customer Service: There was none. When we walked in, a lady just looked at us without a greeting, and throughout the entire ordering process, she didn't say a single word. A simple "hello" goes a long way, and when staff can't even acknowledge customers, it's a clear sign of poor service and an overall bad experience.
The Drink: I ordered a taro milk tea, and yikes--it was awful. It tasted like mostly water with some skim milk. There was no taro flavor at all, just a bland, watery mess. It was so disappointing that I had to go to Boba & Bites afterward just to get a decent milk tea.
Ambiance: there's a small seating area tucked away in the back. Looked decent.
Save yourself the trip and just go to Boba & Bites--it's way better, well-balanced, and actually worth the money.