Sweet Handkraft

YOU HAVE TO GO HERE!!!!!!They have an arrangement of food the best being there icecream and then them having boba and warm foods to eat. They have everything!They are sanitary and clean. They have a restroom and a seating area. They homemake their own icecream recipes... ITS SOOO GOOD!! They always have people working and are never short staffed the service is amazing! Just like there icecream and food.

Great selection for food - drinks, parties, cookies and savory food are all available. Highly recommend the ube latte with ube jam - can taste the ube mashed texture with the caffeine from the latte to provide an energy boost. The pandas cookies were great as well as they are soft and flavorful. So many items on their menu such as spam musubi, onigiri, Korean hot dog, Taiwanese style popcorn chicken and ice cream etc. and much more make this place worth coming back for.

I was excited to try Sweet handKraft, as the interior is genuinely lovely, nicely decorated, well-lit, and immediately welcoming. The staff were friendly, and the $9 croffle, which came out hot and fresh, was truly excellent and the highlight of the visit (a tip I got from another customer, not the staff). Unfortunately, that's where the positive experience ended. I ordered the Shokupan (Japanese milk bread with ice cream and strawberries), which the menu clearly listed at $13. I was charged $15 on the receipt. When I brought this discrepancy to the associates, they explained that the price had been recently changed and the manager was "not good with technology," making them unable to correct the digital board. I explained that having a misleading price displayed at the point of sale is false advertisement and requested a simple $2 refund for the difference. The associates stated there was "nothing they could do" and suggested I speak to the owner. The owner came forward disgruntled. When I explained the situation, he did not apologize or attempt to de-escalate. Instead, he flatly stated there are no refunds, told me the price was $15, and tried to reprimand me for not accepting his verbal price correction after I had already been charged. He said it's not a big deal, prices change all the time, all this over two dollars, making me feel incredibly uncomfortable. The sheer lack of professionalism, transparency, and simple customer courtesy was staggering. The owner's refusal to honor the price they were actively advertising left a sour taste that no dessert could fix. To add insult to injury, the Shokupan itself was underwhelming and in my opinion, not worth the $15 I paid: just a big chunk of dry bread topped with a scoop of ice cream. While the croffle was a treat, I cannot in good conscience recommend giving business to an establishment whose owner is willing to cause a scene over a $2 error of his own making (although he eventually gave me the $2 refund) demonstrating a clear disregard for community and honest business practices.

I don't usually do sweets, but if we get in the car and you say you're going here I'm all in! Found this place on a random search on TikTok and I was down the street. When pulling in, I saw it was packed and it was middle of the day which was a good sign. This place has food items and desert options galore. We went with the ube and chocolate ice cream and the lavender ice cream. We also got the strawberry powder sugar mochi beignets. Ice cream was soft and yummy but omg those beignets. They have more chewy taste to them and they almost basically melt in your mouth. Best purchase ever. I can't wait to get back here and try more!

Great place to get food, dessert, and drinks around New Orleans. They have every dessert you can think of; I was too dim from dinner to try more items like their cookies! I got the cereal matcha and it was great, a bit sweet but that's expected. I'd come back! Highly recommend!

In the area and was hoping to find a good matcha latte. Well I just happened upon this really cute little spot and I must say it did not disappoint! I went with the matcha latte with oat milk and UBE cold foam. A little different but I actually enjoyed it. Since I was on an ube kick I also got an UBE cookie. The cookie was very thick but I got it and boy am I happy about that. Check this place out the team was really nice!

I love this place,the food is amazing,the ice cream flavors are out of this world, and the atmosphere is cute too!

Felt peckish and decided to go to sweet handkraft today! I've always stopped by and got their ice cream, which is absolutely delicious, but today we got their newer item, the Spicy gochujang popcorn chicken and tteokbokki which was so good! A bit pricey for the amount of food they gave us but we still loved it! Would definitely recommend!

The yummiest handcrafted treats! Everything here is fresh and you can't go wrong with whatever you order. Their cookies and macarons are my favorite. The service is always friendly too and fast. They have a good amount of seating with cute decor. Great place for a sweet treat!

It's a super cute spot! I went there with a group of friends after dinner. We were overwhelmed by how many options they offered in this little spot. The server was kind enough to give us some recommendations. We ended up having different things. I had Vietnamese coffee flavor ice cream and loved it! I will go back and try one of their drinks soon.

I came and got the chocolate strawberries they weren't really that good tbh pretty lack luster , also the price they told us is not what showed up on the register. Everything else looked good though I'll have to go back n try

Sweet Handkraft is a sweet tooth's dream. When you enter, you are greeted by giant cookies. The staff is usually friendly and the ice cream is rich and inventive. I'm obsessed with the pandas waffles and any time I pass by their location, my mouth waters just thinking about them. The place can feel busy very quickly and, like many ice cream shops, it's tough to see all the different ice cream flavors and know what you want before your order is solicited. Otherwise, for how cramped the space may feel, there is a good deal of seating.

If you are into sweet things, this is the place to be. From cookies , macaroons, specialty drinks, (hot, or cold) to mochi beignets. All was great check this place out I know you'll like it obviously I did.

Sweet Handkraft has food now too which is pretty exciting! I tried some of their spicy popcorn chicken made in gochujang sauce with rice cakes and also had a Korean style cheese corn dog and it was great!

Sweet Handkraft has a huge menu! Hopefully I will get to try more in the future but everytime I go I get the same thing (Chocolate Chip Cookie). It is just that good! It's not like any cookie I've ever had before. It's super thick and filled with chocolate chips. The service is always really good as well. I would definitely recommend.

Yummy! My partner and I love this place. It's such a fun treat. I'm not a big coffee girl but their ube latte is super good. My partner gets the strawberry matcha and raves about it! Very clean and cute inside. DoorDash is always accurate. We order it to work often for a pick me up.

Amazing dessert!! Absolutely delicious! Definitely try the croffle it's a waffle and croissant mix. I got the strawberry shortcake ice cream with Nutella, real strawberries and whip cream. It was 10 out of 10!! Definitely recommend!!

Ok, you're probably like, "why should I listen to a review by a teen?" Well, just listen in and trust me on this one... The interior is rather small but it's very welcoming and has a real nice vibe to it once you walk in -- varying from simply the decoration to the kind staff, it's truly an experience. They sell ice cream, cookies, etc,, like any other sweet place, but this one really stands out. I wish this place was more well known by others because it's actually honestly a great place to stop by at. What I personally found first outstanding was the unique menu options; it's not like the regular plain menus like strawberry or chocolate sweet treats. Sure, they have those flavors too but they really tune these flavors up to make them the best (Example: matcha + strawberry)! Anyways, I don't see any drawbacks in this business, I thought it was amazing. If you ever take a trip down this area, this would have to be your first because believe me you're most likely gonna want to be coming back. :9c

Love this place! This is a yummy dessert spot in Metairie. Though it's always busy-the service is pretty quick and the employees are friendly. It's very cute and cozy. Not much room to enjoy your yummies on site. So you might have to sit in your car or a bench outside to enjoy, but it's well worth the effort! I try to visit whenever I'm in the area.

One star for terrible customer service. Just spent $65 there for the second time this week. Today I bought half a dozen of macaroons just for them to be extremely stale. I called the store to inform them, just to get told. "Sorry but they were freshly baked this morning, so there's nothing we can do about it to make it right! But your more then welcome to come in & speak to our manager!" Why would I drive all the way back to the store to speak to the manager when they weren't willing to trade them out. You'd think they have better customer service especially with people who come in spending that much money at an ice cream shop.

Sweet Handkraft 3262 Severn Ave, Metairie, LA 70002 I have been going to Sweethandkraft for years because every time I go, the experience is always awesome! If my stomach were bigger, I would have definitely ordered more delicious goods! 1. Shokupan - Japanese milk bread w/ ice cream (Favorite) 2. Popcorn chicken. 3. Korean Egg Toast with bulogi. 4. Toffee coffee. #Tonylameats #sweethandkraftnola #neworleansla #desserts #icecream #shokupan #koreaneggtoast #coffee

The Dubai chocolate was so good!! And ice cream. Service was pretty fast even though they were very packed. This place had a very cool and trendy vibe.

Nice ambient light. Busy Saturday but quick service. Smells divine. Value for prices beautiful bakery. Humongous cookies. They will have ice cream and chicken. We tried the honey butter. Chicken was small portion , TO ME, for $10. Didn't take photos cuz I was starving but we'll go back for sure. Also tried Ube latte which was ridiculously delicious. And so pretty. Gotta love it.

Stopped in for some treats on a Saturday afternoon. The seating area may be small but it's perfect for the type of place this is. It's usually quiet and relaxing. I got my usual scoop of chocolate ice cream which is always so delicious. I have to get a Thai tea latte every time! I just love the smoothness of it. This trip I got a zesty potato Korean corn dog. I got the half Mozzerella and half beef hot dog. Very crispy and delicious. Their new menu item tanghulu was even better than I thought! Fresh fruit dipped in sugar syrup, I expected it to be too hard to bite into but it was perfectly crunchy compared to the fruit. Of course we grabbed some amazing cookies to go and also a strawberry sando for later. The staff here is always pleasant, quick, and efficient. Bottom line: if you haven't been GO ASAP!!

Their service is really bad with attitude!! I told exactly that no milk form and no simple syrup but I exactly saw the girl pour the simple syrup over my drink and put the milk foam!! I tried to tell them but they gave me attitude like if u don't like it sweet get the extra espresso shot so I bought it but they just take out some ice and put the shot and said they can't just make the new drink for u!! Even the drink tastes super duper sweet!!!! Very very bad service!! I won't go there again ever!!!

Service is usually fast. Cookies and ice cream are always a hit...I've been several times...

I ordered a pandan latte the other day with oat milk but then the barista proceeded to dump heavy cream into the drink because it "tastes better with real milk." Listen, when people ask for milk substitutes, they have a reason for it. Doesn't matter if you agree or disagree. They're a paying customer and would like to not be surprised by ingredients that are NOT listed anywhere else OR be pressured into accepting. I want to support this place, but it would benefit everyone if these ingredients are clearly listed AND conveyed to the customer before it's too late. I hope the next time I visit I won't run into these problems again.

I have been looking for a place like forever! My mom and I found this place while hanging out in NOLA for the weekend. They had so many tasty things to try and they were are all so yummy! The shop was so cute and extremely inviting. The service was a little on the slower side, but everything was fresh and made to order!

I'm really sad to see this place close. I'll be patiently waiting for their announcement of their return. Their ice cream of course is the main attraction. Flavors are what make them stand out. You can tell they are not at all shy to trying out new combinations frequently. They have good vegan options too. The also offer cookies, macaroons, macaroon ice cream sandwiches, lattes, and mochi waffles. Their pop-up korean korn dog days were the real treat! Until next time...

Pretty much everything is delicious here. We have tried the onigiri, masubi, strawberry and cream sando, korean egg toast with bulgogi, macaroons, macaroon ice cream sandwich, honey butter popcorn chicken, cookie monster ice cream, beignets, knife cut noodle bowl, and a few more items plus several drinks. It's a tiny very busy place though. I wouldn't recommend going on a weekend.

Deserts are excellent. Everything that I've tried here so far has been pretty good except for the macarons. They have a crisco cream texture that has a nauseating consistency. I recommend trying this place for the ice cream, the mochi doughnuts, and the Korean inspired street food. Here are my observations and complaints: Prices are hefty Unsanitary practices - my friend and I got very sick from a visit. I noticed recently that the workers love to wear gloves, then touch the money in the tip jar, wipe down counters, run the cash register, arrange the pagers, take off their sweaty gloves to puff up their gloves with their mouth, put them back on and serve you those yummy treats. Makes sense we got sick that day. Gloves don't cost that much but they seem to love reusing them. Not a lot of hand washing at least from the the people in the front counter. Garbage service - I've been a loyal customer since their original location. They used to have great service except now. One weekend I spent over $60. 40 the day before and 20 the next visit. I asked for a cup of water to go with my bulgogi sandwich and the lady helping us annoyingly said they only sell bottled water. If you're dehydrated and want tap water, I think they expect you to drink out of the bathroom faucet, (the bathroom is conveniently located next to tables). I would recommend this place maybe after they practice better food handling and customer service. Awesome deserts though!

10/10! everything here is so cute and good! they serve a lot of the viral snacks and desserts and they have such unique items. There's so much on the menu to choose from. you'll love it if you have a sweet tooth for sure. they also have real food, the kimchi & fried egg fries were bomb! I was surprised how much I liked them but the flavors work so well together. the staff is super sweet & friendly as well. Will definitely be back to try more things

Super cute sweet shop! Perfect for a girls date or just to run in for a quick dessert. The service is always fast and the customer service is amicable. They have a great range of ice cream flavors, all that are super fresh! I am a cookie person so I've tried almost all their cookies. The consistency is great and the texture is great I just really really wish they added salt to their chocolate chip cookie, it lacks a bit of flavor and salt would definitely elevate that

We got the Korean egg toast and mochi donut balls strawberry flavor and both were pretty solid. We enjoyed them both and would definitely go back to try the other toppings for the egg toast and flavors for the mochi donuts balls.

So I came to Sweet Handcraft because every donut shop in town was closed. Checked the reviews and decided to see for myself. Place was busy and the staff seemed out of sorts. The lack of quality customer service was do to the age of kids working there. I got the chocolate chip cookies and 3 cookies cost me $16.00. Was it worth it? Definitely not. Don't get me wrong Yelpers... they were good but not worth the price. Let me know what you think... would love to hear your experience. So let it be written... So let it be BAKED.

Not sure what this was called but the strawberries were the best I've had. It's a lot of options on what to order

Name a better cookie joint. I will (not) wait. I've been going to Sweet Handkraft for the longest time (way back at their OG spot down the way on Severn. Not only do they maintain high standards when it comes to service, the establishment itself is such a vibe! It's very welcoming and warm- always an enjoyable experience. I will say I can't speak to their ice cream, as I usually buy my fair share of cookies (4-5 on a good day). But perhaps one day I'll venture out (I hear it's delish). These cookies *always* deliver. Left no crumbs! purrrrr. The staff even offer to warm them up for you :). My favorites would have to be, in no particular order: 1. Vietnamese Iced Coffee 2. Ube 3. Pandan 4. Butter Beer 5. Red Velvet & Cream Cheese Their cookies are PACKED with flavor and the perfect size. I can eat 2 in one sitting, possibly 3 if I really want to do that to myself and suffer from a food coma. They might look crunchy, but they are oh so soft on the inside. It's the perfect combo. To address the pricing - yes - they aren't your cheapest cookies (3 cookies cost me ~$16). But also, like, they're not Great Value brand cookies?? They are well worth the trip and definitely money well spent (especially the Ube, Vietnamese Iced Coffee, Pandan, and Butter Beer). Sweet Handkraft is one of my favorite dessert places in NOLA, and

We got the Pandan Bubble Waffle with Pandan Ice Cream ($9.00), the Bulgogi Korean Egg Toast ($10.00), and the Ube Latte with Real Ube Jam ($6.50). Everything was really good! The service was nice as well. The inside was a bit clustered, but the decorum was still neat. I did wish that the toast would be bigger like the ones you would get in Houston especially for $10.00. Sweet Handkraft is definitely on the pricier side, but I'd still come back once in a while since everything was still tasty.

If you are craving some Asian desserts while in Nola, this is the spot. They have everything you can ask for. Honestly, I was surprised they were open since 2018 just because you don't often find Asian-inspired things in Nola in general. I mean, ya know, usually, people go for the usual beignets and oysters or something. They have all the good ice creams like ube and pandan. They also serve mochi waffles with certain toppings. That's the first I've seen that and it was amazing! They have macaroons and big cookies. Very colorful and unique flavors. I wish I could've ordered one of everything or at least visited more than once while we were there. Def coming back when we come back to town.

Very friendly service! Great-tasting ice cream flavors of ube, pandan, macha, among their selection!

Sweet Handkraft moved location but didn't lose their flavor! Their bubble waffle ice cream desserts are a perfect blend of crispy and creamy, making each bite irresistible. I always get the Ube ice cream with Pandan waffle but got the raspberry lychee sorbet. My daughter got the Vanilla waffle and chocolate ice cream with chocolate sprinkles. That's is all so good! Their menus have expanded to chicken, ice cream waffles, Korean hot dogs, spam, and CROOKIES!!! The Biscoff crookie is next-level delicious--decadent and packed with flavor. The chocolate chip crookie is out of this world!!!! The Ube crème brûlée has such a unique, rich taste that's smooth and satisfying. And don't even get me started on their massive Korean potato hot dog--it's crispy, savory, and seriously filling. The Spam sushi is amazing, I wanted to take a pic of it but our friend inhaled it!!! He said it was amazing!Every single item is a treat for the taste buds. Highly recommend this spot for anyone with a love for creative and tasty desserts!

Always amazing, plenty of options for even your most picky eater. The Vietnamese coffee creme brulee is to die for.

I've always loved Sweet Handkraft, but since their reopening, they have just been killing it more than ever! There's a ton of new menu items now and literally everything is good. I buy at least 2-3 different things every time I go, but I still haven't tried everything on the menu! The ice cream and cookies are classics, the mochi donuts and mochi beignets are incredible and chewy, and the earl grey tiramisu is hands-down one of the best desserts I've ever had. They just added new popcorn chicken too- the honey garlic butter flavor is amazing. Overall, this place just can't be beat.

It's been some time since I visited and this was the first visit since the re-open. The staff was very friendly and helpful and despite it being busy, they were able to get me my items quickly. The drinks were delicious and the mochi waffle is now a favorite!

Such a cute dessert shop! Everything they had displayed looked amazing. Everything I tried was of course flawless. Excellent customer service! The staff were so kind and helpful to everyone. Pretty much everything is made in-house. It is tucked away in a very tiny strip mall so expect parking at any time of the day to be very tight. Nonetheless, once you get yourself situated you will be glad you went through the small inconvenience of with the parking situation once you make it inside. I highly suggest tay you add this place to your list of places to try and if you're are a local, make it a part of your regular routine/traditions

I ordered via DoorDash. The order was received by my dasher fairly quickly. 10/10 on getting food out ASAP. There was little to no wait. The food was still hot once I received it, everything was barely wrapped and packaged. Everything tasted so fresh and delicious. Definitely 10/10 and I will be returning, in person this time.

I love this place! Amazing desserts and tasty treats! They've added some savory items to their menu as well and I can't wait to try again. I was only there for an ice cream sandwich macaron, and it did not disappoint.

So many options that bakeries don't have! Friendly customer service, and reasonable prices! My favorite place to get sweet treats. It also has a family friendly atmosphere!

I have a confession: I don't understand the mochi doughnut craze. And I tried the ones at Sweet Handkraft which are supposed to be amazing!!! Don't get me wrong, they're good and taste less artificial than other doughnuts, but it's still a doughnut. And even though I tried, I just can't get super excited about them. That said, Sweet Handkraft does have relatively good doughnuts. We got a dozen and tried all the different flavors. They're doughnuts are easy to rip apart and almost designed for sharing, score! The Black Sesame one is solid. My favorite was the Lychee Rose flavor though. Such great rose flavoring!! A little on the sweet side, but perfect as an afternoon dessert. Cookies & Cream is good and if you like a strong coffee flavor, they've got you covered. Good mochi doughnuts here, but still just doughnuts. So if I have to pick my sugar vice, I'm going back to something frozen. But should I find myself craving a doughnut, no doubt I'm coming back for Lychee Rose.