Sheila T.
Yelp
We walk in and the two working, it seemed like an arguing couple. I thought to myself as she was shaking her head and sitting on the counter after I had left and came back because our smoothie, their pick two fruits and one add-in, was the dullest flavored Strawberry and Banana, add-in Almond Milk 16oz boring, and waste of my money I have spent in a long time.
If I had better customer service and/or maybe even a care from these two, a young lady and gentlemen, about how it tasted, or if I was satisfied and maybe even a little care as to why I wanted to add sugar to my drink, all by myself, by hand, having to stir it in and have the young lady still sitting on the counter and they discuss whatever was more important together, rather then pay any attention to a dissatisfied customer.
I worked in the hospitality industry when I was young. Not once did I sit on a counter, and act as if I was too good to help my paying customers, much less help out a paying dissatisfied and more importantly, a hopefully wanting to return customer, which in this case we won't be returning and I normally wouldn't have posted this negative feed back, but I wouldn't want anyone else to have to experience this unprofessional manner of customer service.
There is nothing good that comes from a place, that you upon walking on has a negative energy coming straight across the counter to you, a happy, smiling, joyful customer, experiencing the pull of my smile turning into a frown, because it was a completely draining upon walking in this, I can imagine normally happy and upbeat mom and pop yogurt and sandwich shop.
We asked the flavors and weren't offered any samples, it was almost as if we bothered them to be there asking what they had to offer. The girl in particular seemed to have the bigger attitude, where they man seems to be at least a tad more responsive and wore a smile when he spoke... it didn't last long, but at this point we were willing to take that, not knowing at the time, it would only get worse.
It truly saddens me to see two people not representing a company in the manner they should, as if they aren't humbled and grateful for their jobs and what they signed up to do. If they are dating, this all makes sense otherwise it was just awkward and rude... I would spend a dime in here if I had known how disappointed we would be.
Good luck if you venture here... We sure hope after this review, just maybe things will be a bit better, at the least, the attitude and possibly smiling happy faces is what you will see when try out this cute little joint out!!