sweetgreen

They forgot the chicken in my hot honey chicken plate. How do you forget the most important part of the meal? Does no one check for accuracy?? My lunch is a bunch of quinoa now, thanks for nothing!

I ordered the miso glazed salmon on DoorDash, but surprisingly, the salmon was missing—I only received rice and avocado. I really hope mistakes like this don’t happen again. Also, there seems to be an issue with the store’s contact number. I tried calling three times, but each time I got an error message and the call was immediately disconnected. That’s something that should be fixed as well.

Outstanding service and friendly staff. We went at around 11 am to get food for pickup and it was not too crowded. The food was fresh and made to our requests. The person at the counter was extremely helpful and pleasant. I would absolutely go here again and recommend to others as well.

I’ve been here several times and every time I go the service is great. The manager is always very helpful and all of the workers are very communicative. It’s nice that they validate parking for the nearby parking garage, considering the lack of street parking. There is indoor and outdoor seating available. The workers always get through the line very fast and efficiently. As far as accessibility is concerned, there is no ramp needed for entry and the countertops are at a reasonable level for wheelchair users.

Kamani, Patty and Madison rocked it today!! I ordered and got there a bit early, they prioritized getting my meal prepared and it was bomb. Hot honey chicken always hits. Great location!!

Basically a create-your-own bowls and salad place with amazing set choices. I got the buffalo chicken and honestly it may be hard to try anything else because it was that good. Customize anything to your liking! Don’t want chicken thighs? Ask for the breast instead. Want kale instead of spinach? No problem. Salads are loaded! Tons of greens in a giant bowl to make your stomach happy and full. They have seasonal items and you can share plates here - it’s recommended for families. Kids menu available too! Lots of open space to sit inside or outside. They have homemade juices and teas too that are to die for!!

I had the italian antipasto salad for lunch today and some juice. The server was really friendly and nice. The place was nice and welcoming.The salad was fresh and was so tasty. But as i was enjoying my salad, my bowl was still full i saw some gray hair hanging on the sliced salami. I was grossed out. I went back to the lady who assisted me with my older and showed her my salad and the hair. She immediately apologized and offered to replace my salad.

This Sweetgreen is nasty in between a bunch of small shops that offer plenty full of food options. The salads are a good portion for the price as many others have said. They were so polite and patient while we waited to decide from the selection. Also you can build your own salad or bowl if any of the options don’t catch your eye.

The service was friendly. The food was good. The water fountain tap was nice and cold. A great place to stop by for healthy lunch options.

I decided to give Sweetgreen another try as a returning customer, but unfortunately, this was one of the worst experiences I've had. I ordered your new steak salad, and the steak arrived ice cold, sparse, and overcooked--tough and chewy. I literally had to spit it out for fear of choking. On top of that, despite instructions to deliver inside my secure building to my front door, the bag was left outside on a public stoop. I reached out immediately after opening the order and shared my concerns, only to be offered $10 off my next order. Frankly, that felt dismissive given the quality issues and delivery mishandling. I've been a customer before and wanted to give Sweetgreen another chance, but this experience has made me seriously reconsider.

Love sweetgreen. Last time I've eaten there was in April got a bowl & got sick Something didn't sit right with my stomach haven't been back since. I don't know it was the meat or something

So gracious, so kind and happy to do their job. Helpful to make things cost the right price and not up charges .

Great salad, crazy price. I prefer a build your own salad, but that includes 4 toppings only and everything else is an additional 65 cents. I spend more than 20 dollars on a salad and I think that's ridiculous

I attended an in-house lunch meeting with my supervisor and sweetgreen was the offering. The Steakhouse Chopped was my choice. The salad was romaine, herbed quinoa, shredded cabbage, tomatoes, crispy onions, blue cheese, caramelized garlic steak, and green goddess ranch. Must have been good because I inhaled it!

Expensive, low quality good. Nice location though. Tendergreens taste better and is cheaper.

Cody is literally the best thank you for being nice! The food is literally great and healthyso eat there duhh

I love sweetgreen! This particular location met the standard of all the other locations I've been to. I ordered the Buffalo Chicken salad. The salad was amazing. I appreciate that the kale is finely cut and the chicken was cooked perfectly for a salad. I'm also a huge fan of the buffalo sauce they put on the salad. The staff was friendly, attentive and put our salads together. The big thing I noticed about the restaurant was that it was clean and well kept inside. I'd love a sweetgreen in the Santa Barbara area!

$25 for a salad bowl - should be excellent! Instead, I received oxidized pink-ish romaine lettuce, steak the texture of jerky, and soggy cucumbers Don't understand the hype about this place.

Listen honey, I'm not vegan or vegetarian but this is one of the few spots I like to go to for some salad and tofu. I mostly get the Shroomami salad and I don't modify anything in it because it's got the perfect blend of color, texture, nutrition, and flavor. This specific day I went to sweetgreen so hungry after a workout. I had the Shroomami salad and it filled me up to my surprise! Service is quick and friendly but the parking is annoying depending on what time of the day you go. The platform offers garage parking and the spaces are tight. The good news is that sweetgreen offers some sorta validation. I'm just cheap and think parking should be free :)...unrealistic wish in LALA land I know Speaking of the platform, you can buy your food and walk to the little mini park area for some vitamin D on a sunny day or you can dine at the restaurant (indoor or outdoor).

I've been to Sweetgreen locations across the country, and this was by far the worst experience I've had. One of the workers--a large white woman--was incredibly rude and unhygienic, wiping her nose while preparing food. On top of that, she outright refused to mix my bowl, something I've never been denied at any other Sweetgreen. To make matters worse, the portion sizes for online orders are a joke. For the premium prices they charge, you'd expect consistency and quality, but instead, it's closer to Chipotle-level service--except at least Chipotle doesn't charge an arm & a leg. Definitely won't be coming back to this location.

The salads speak for themselves. The salads, the ingredients, the quality... Sweetgreens has been and will be my healthy go-to lunch spot for years. This review is not about the food ... it is about their employee Chey. This guy is the embodiment of what a great employee should be. He was funny yet professional. Took his time to make suggestions and make our experience perfect. sweetsgreens not only does a great job with their salads but with their hiring as well. Well done

I stopped going to sweetgreen a while back because of the low quality rubbery chicken. Well, today I decided to give them another chance. I wish I hadn't. The chicken in my salad today was not only rubbery, it tasted like hot dogs. It was disgusting. There was a point in time where Sweetgreen had quality ingredients. It's very unfortunate that they are lacking in this department given that their customer base (especially for this area) will pay MORE for better quality. Dear Sweetgreen corporate, please consider being more like Erewhon and invest a little more in the quality of your ingredients. It will benefit you in the long run. Best thing you have is professional staff... but that won't keep me coming back, thanks to your caca rubber hotdog chicken. YUCK!!

I've ordered online from this Sweetgreen location several times now, but today I came to eat in person. It wasn't too busy for a weekday lunch hour so I got through the line pretty fast. I wanted to order the Spring Chicken salad which I didn't realize was only available online. The staff were so sweet and offered to still make it for me which I accepted and modified (added beets, tomatoes). The salads are on the pricier side but they're quite large and always tasty. The ambience here is very refreshing with the large outdoor seating surrounded by greenery. I just wish they had a larger scoop when it comes to meats, but other than that, Sweetgreen is a wonderful spot to hit during a lunch hour if you're in the area!

Sweetgreen is pretty famous for their healthy options and general quality and it impressed for my first time. The food, quantity and quality was what I expected and then some. I got 3 different steak salads since there was a deal going on and all 3 were filling, tasty, and healthy. I was able to customise them and they gave generous portions of steak. Looking forward to trying some other stuff on their menu and the culver city location definitely is worth it!

I tried the new spicy chicken bowl, but the white rice was very hard and not fresh. and the customer service was poor. The bowl was about $17 which surely did not taste like $17 bowl to me. Not happy with the quality and service. I will pass next time I come to this area.

Five Stars for Danny and 1 star for his manager. I love Sweetgreens. I visit them all and normally I have a great experience. This week I went and the manager scolded the worker in front of me for what he says was a overfilled bowl. I think the manager was very unprofessional in his delivery and made it a point to tell the worker that it was his second time today. He even compared the way he fixed my bowl to the way another coworker was fixing a bowl for another customers. You could see the embarrassment all Danny's face. He is young, and you could just tell that he wants to learn and please his boss, but I felt extremely bad for how his manager was treating him in front of me. The manager never once greeted me or acknowledged me in a kind customer friendly way. He simply told me my total and that's it. He was more concerned about the amount of food in my bowl, but honesty I modify my bowls so they may look like a lot but I remove the cheese and double up on the sweet potato's. This bowl is more lettuce than anything. In my opinion, the bowl is the perfect size and matches nearly all of my other bowls because I get the same thing every time. I think this manager should be addressed, and Danny should be recognized for his hard work and commitment to customer satisfaction.

Excellent spot to grab a healthy bowl or salad. I opted for a hot honey chicken bowl, which was filling and came with quinoa, chicken, slaw, and breadcrumbs. The sauce on the side was a honey mustard and I think it paired well. The chicken was cold, it would have been nice to have a heated element to the dish. But I would come back again if I wanted a fast bite

I really enjoy the bowls and salads here. They have a great variety of proteins, grains, and vegetables. Service is great, everything is fresh and tasty. They have a good selection of dressings, so you can really customize everything to your liking. Prices are a bit high, but you get what you pay for considering the quality. Great healthy, lunch or dinner option in the area!

I ordered a salad based on the presentation, it was nothing like the picture on the website. I actually have to cut everything up myself. for the price, I expected better.

Sweetgreen is not what it used to be. The prices are up, but the portions are down. I ordered my tried and true guacamole greens and it completely missed the mark. The dressing was light despite requesting medium and there was barely any meat in the salad. I also ordered the focaccia bread, which was the only thing they seemed to get right.

The most delicious sweetgreen ever. Just look at this tasty healthy beautiful plate. Employees are so kind. Thank you guys. Outside court ambiance is perfect. My favorite place

Hate to do this , but I was a little offended by not being offered a to go bag like I watched everyone else Walked in and had there food bagged up nice. I got handed a bowl even with order saying it's to go . Food is was great but service was bad . The person who handed the food was fine , but just no type of customer service . Just for that I will not be coming back to that location .

This place was poppin at 1:30pm today with a line out the door. Sweetgreens has a similar style to Chipotle. Build your own bowl or choose from the menu. Got the summer teriyaki bowl and the harvest bowl. They went heavy on the greens but overall the bowls were okay. Definitely want to come back and build my own cause I could do without a lot of the ingredients in the preset bowls.

Great service and great salads! Customer service has always been top notch here, I am here few times per week and everyone is always friendly.

I am generally a huge fan of sweetgreen, so writing this review is painful. Unfortunately the sanitary conditions at the store are deplorable. On 1/22, I was eating a salad at the table inside and witnessed some disturbing health code violations. A guest brought a dog into the store and not only did no employee inform the guest that pets aren't allowed unless they are service animals, but a staff member came out and pet the dog and then returned to work without washing his hands. The dog was even allowed to wander behind the counter without anyone saying a word to the owner. This was nauseating! It went on long enough, but I was even able to take pictures but I am attaching to this review. Equally troubling is that I wrote sweetgreen before completing this review because I was not planning to write this review if they had responded with acceptable answers. Disturbingly, I got no response from them whatsoever. If this is how the ignore blatant problems, I don't even want to think about the other sanitary issues that are happening behind closed doors.

Alright - I tried to speak to a Sweetgreen customer service representative over the phone, but none of the phone numbers provided take you to an actual person to speak with, so I'll just leave a review here instead. I had a hilariously bad customer experience at this location last Saturday (2/3/24). I arrived at the location in the early afternoon to find the place mostly empty. After waiting a little while, an employee came up and asked for my order...when I told him, he responded with various swear words emphasizing his validation in my choice. However, when I stated i wanted to replace one item in the salad, he gave me a weird expression and said something along the lines of "woah dude, you sure you want to do that? I wouldn't do that bro". The choice was to remove cherry tomatoes from the pesto salad and add more broccoli instead... That's all good and fun, but then he proceeds to put the wrong cheese (feta) on the salad while halfassing the process, and comes to the dressing section. He asks how I want my dressing, stating "bro the answer is heavy, always go heavy". So I went heavy...with the wrong dressing. He didn't realize it, but when I asked if that was pesto, he stated "oh, nah it's not." I was under the impression that when he was swearing about how good my salad selection was, he'd at least know how to make it. After an awkward few seconds, he sighs in annoyance and asks "ugh, do you want me to remake the salad"? Yeah dude I do, considering you used the completely wrong cheese and went HEAVY on a completely different dressing. He sulks his way back to the beginning, and this time proceeds to just chat with the other employee there about random personal anecdotes, while forgetting my substitution I made to the salad. When he gets to the cheeses again he puts his hand in the feta...not having the heart to tell him that feta is not the cheese used for that salad, I told him to please replace that cheese with sharp parm instead...he looked confused but at least did that. He then used the proper dressings while continuing to speak to his employee buddy, and gets to the checkout. He doesn't press the right buttons to activate the card reader for me to pay, leaving me there trying my card in different ways while his back is turned talking to the other employee for a minute. Finally (I think) the manager turns around and scolds him to pay attention to the customer instead of the other employee. He gives a shrugged off look and moves on, while the manager presses the right button to activate the card reader. While the guy turned away, I asked for bread because why not...poor guy fumbled the bread and dropped it while trying to give it to me. Just insult to injury. Anyway, this wasn't the experience i was hoping to have while paying $16 for a salad. Go somewhere else instead

Huge $13 dollar salads. The amount of food you get is amazing and the ingredients are great quality and fresh. The cilantro lime jalapeño vinaigrette from here is one of my all time favorite dressing. We used to go to sweet green every time we visited Los Angeles. Very happy to see them come down to SD!

Oh Sweetgreen, why do you have to be sooo SWEEEETTT! You know you are an addict when you come two days in a row. It's one of my " When I want to eat healthy place" this is my to go. I know by the time I get the register, it should be $50.00, with all the extras! ( 1 single egg is $2.00) :O I have to say, sad to see the reviews of poor customer service because the two times I've been there, DAWN was friendly and my bowl ROCKED! Parking can be a pain, but it's nice that they do validate and they are nice enough to let you know they validate.

Location for parking is the WORST! everything else about it is normal and good if you happen to be in the area and already parked. Who wants to park across the street for transporting the three spots that are available or go to a valet to pick up a salad

I LOVE SWEET GREEN. HOWEVER this particular location is terrible. No customer service at all, I am pretty sure McDonalds provides better customer service then coming here.

One of the main reasons I appreciate this restaurant so much is because of their amazing BBQ Chicken Salad. A genuine healthy gastronomic masterpiece, it features a healthy spin along with delicious flavor. You are immediately drawn into a world of flavors and textures after taking the first bite, leaving you wanting more. The BBQ Chicken Salad is a beautiful mixture of ingredients that satisfies the appetite for a nutritious meal as well as the palette. The soft, expertly spiced blackened chicken gives the salad a delicious protein boost. Shredded cabbage, red onions, tomatoes, apples, cilantro, and tortilla chips come together to make an incredible medley of colors and flavors that is crunchy and uplifting. But the addition of chopped romaine and finely chopped kale, which give the salad a great nutritious boost, really makes it stand out. It's amazing how eating this salad makes you feel as full as eating a hearty meal, making it a great choice for anyone looking for a balance between flavor and health. The dish becomes even better with the addition of the green goddess ranch dressing and honey BBQ sauce. The fresh ingredients are nicely matched by the smokey sweetness of the BBQ sauce, and the creamy tanginess of the green goddess ranch. The BBQ Chicken Salad is an excellent example of how healthy eating doesn't have to be bland or tasteless because it has a sensible calorie count and a proper ratio of protein, carbohydrates, and fat. Anyone wanting to enjoy in a delicious yet nourishing dinner must try it without a doubt. Overall, I love the BBQ Chicken Salad at this restaurant. It is a standout option on the menu because of its flavor and health-conscious approach. I can tell with certainty that every time I go to this restaurant, I leave feeling full and excited to try more of their scrumptious offerings. This restaurant is undoubtedly the best choice if you want to have a tasty salad.

I like this location way better then the marina Del Rey location for one to the young man that help me was much friendlier & gave much more food. he ask did I need my ticket validated but I had parked in the red zone plus its in a very cute shopping plaza. I haven't even ate my food yet but I know it's going to be good.

Quick recap: - Food: Good - Portion size: Good - Service: No table service; Order and pay at the counter - Environment: Modern - $: Medium - Perks: Patio and the proximity with other businesses (Platform) More details: I went there for lunch and built my own salad ($8.50 or $9.37 w taxes - although it becomes pricier if you add some proteins to it like chicken or tofu or something). There is no table service nor self-service. You are on the opposite side of the counter and a member of the staff puts in your salad wathever you are asking for. The salad was really tasty, and the different dressings are really good. The staff was nice and fast. The only negative point of my meal was how long I had to wait in line to finally get that salad... Overall? Food is good. Portions are average/good. Service is good. Environment is hipstery nice. Very nice patio. Get ready to wait in line (or pre-order on the app)

What happened to this place?! Not only is it physically dilapidated and needs some major work and updating, but the food quality and preparedness has really suffered. Chicken is dry, the egg is meager, and the portions are getting smaller. Sad to say, but I'm done with sweet green.

There was hair in my salad! Also the large white female cashier is rude and i saw her wipe her nose with her hand and she was touching peoples food. Gross!

Clean. Friendly service. All their salads are yummy. My fave is the Hollywood bowl. Kale Gingerade is so good! Download the app and pay with it. You earn points and can redeem for a free salad. Cheers! :)

Tried to order on the app but said pick up in 30 minutes. Instead I got in the car and drove five minutes. Parked on the street in front walked in got my order I was out with my food for four people within 10 minutes ,or 20 minutes before the app food would've been ready. The employees are very nice and patient and I place a clean even if the hand sanitizer was empty. The app is really bad. But inside the store and it's crew are very nice. As to the food, it's the best fast food salad place. All of the combinations are varieties of the same basic kale based or salad-based food, each salad has lots of options and when you have a salad with a bunch of different veggies, and cheese and nuts and rice or whatever that makes makes it interesting. My guess is the salad has at least 8 components. I am not a big fan of salad dressing, so I always ask for a very very light, or one line of dressing and have them mix it up for me and it comes out perfect.

discovered a bug crawling from underneath my arugula :( had to throw out my whole salad. Very disappointing. They need to clean their lettuce much better. 11/1/23 this past Wednesday

Parking sucks Portions are much smaller No curbside No customer service No actual protein in the meal No customer service The app has 5 other locations, non of which are available to order from if you don't work at these specific places. They used to be cool. Now they're corporate n wack! Not as tasty like before either

I have been a huge fan of Sweetgreen in Washington DC so I jumped at the chance to eat here when I got hungry. I understand this location is a bit of a test kitchen so they offer not only salad bowls but plated items, such as a cut of fish with two sides, or a chicken breast with two sides. I came back after an initial visit to try a Cajun shrimp salad, tossed with apples, purple cabbage, wild rice, nuts, and kale. The dressing had a bold Asian twist to it and fresh mint to give it kick as well. The exotic and masterful blend of complementary, yet unusual, ingredients is the signature of Sweetgreen. You'd be hard pressed to find this quality of salad: crunchy, zippy and "fresca" blend ANYWHERE ELSE IN THE WORLD. So kudos to Sweetgreen. My initial trial at this location was not as happy because I opted for a miso-dressing coated arugula salad topped with salmon. It was a weak performer, the salmon was rather desultory which says more about the fish quality that is outside the control of the store. I've had better. I notice that the servers have a hard time keeping up with the complex blend of ingredients that invariably something will get missed and you have to check the board above which lists the ingredients. Also I'm rather quick to try substitution and frankly that adds to the basic price so you can pay heftily for substituting or adding on ingredients. This price point can add up! I ended up paying $16 to $17 for a salad listed at $13 to $14. The location is within a complex of bougie specialty ice-cream, gourmet dining and designer clothing boutiques called "Platform" in Culver City. You can sit outside on their quaint patio and be shielded from the street while looking at some cute landscaping. I am a big fan that they have eliminated single-use plastic cups. Its truly a full experience of conscious diet here, that is also very tasty!

This is not about the food but about SweetGreen customer support. I ordered online, patiently waited to then realize the delivery person had taken a pic of my door but with no food at the door. When texting him/her he/she replied that I had to be at the door to receive the food. That's new ? Did the SweetGreen App mention it when I ordered the food? Unless a Sweetgreen chicken salad contains alcohol, I don't think they need someone to confirm a food delivery order. Trying to reach their support is impossible, even by text. No response at all. They take your money, and bye. A $14 chicken, ends up costing twice with their service fees, delivery fees and tips. I've order from TenderGreen, Chipotle before, never had a bad experience. I don't think I'm going to order at that place any time soon.

My salad was good, not great. I just feel like it's is a little pricey and what you get is a pretty tasty, but also pretty average salad. The service at this location is also questionable. They were out of a few of the things needed to make my salad and had to take time to refill them. Shouldn't someone be in that ahead of time? During the lunch rush? This is a solid, very health choice for lunch.

Always tasty, friendly staff. Prefer to eat outside, inside just like any other chain restaurant. It's a favorite.

The Sweetgreen franchise is doing really well and I've been to a few on the west side. I quite like the one in MDR as their staff would go out to help people (like me) who can't make quick decisions... Here the staff wasn't as helpful ; they seemed to assume the customers should know their business model and should know how to order. I had the Chicken Pesto Parm bowl and it was decent. The portion size was good for me but I think my growing teenagers would be hungry after that. Was going to give a 3 stars but their free honey water (refreshing on a warm day) earned them an extra one! The surrounding is quite nice. It's a new small dining / shopping complex called THE PLATFORM" near the metro line in Culver City. They are literally right under the track. Outdoor dining was very pleasant ! Parking is continently located across the street (with a sign "Platform Parking") and they validate for one hour.

We needed some 20 salads, so we ordered in advance. We went there to pick them up and they were ready for us with our order. Very happy with the big job they did for us and everyone seemed to be happy about their salads. I'd eat here again.

Food was good but service was not it at all. Went with my bf and friend and was served by Derain T. He had forgotten that we mentioned we wanted to pay together when he directly asked us. He must have been distracted from his gross rude comments he was making to his co workers. When I went to pay he split the payment and didn't tell me then expected me to pay again and I asked why it just wasn't put together, then continued to blame me for the problem and said I had no response when he had asked me to split the payment. WHEN I LITERALLY TOLD HIM TO HIS FACE TOGETHER! It was rude and unprofessional to blame the costumer. If you go to this sweetgreen I hope you don't have to deal with the unprofessionalism of Derain T.

I've eaten at sweetgreen once in WeHo ish and I got delivery from this place. The portions are so huge in the to go box, it's great. I made my own salad, which is nice to do. They are always out of curried cauliflower on the Postmates app. I like that they will give you 3 dressings, except in the app you can't choose 3 of the same dressings, you have to choose 3 different ones. My fave salad place is Tender Greens. A close second is Simply Salad. Not sure why sweetgreen isn't my fave, although it's pretty good. I wish the bread here was toasted and buttered instead of a cold, dry piece of bread.