sweetgreen

Ordered a Miso Salmon Bowl + another dish via Uber Eats to a nearby location from the restaurant. I was disappointed to see that the Salmon was missing from the bowl, which was the main reason for ordering the dish. All I got was a miserable bit of rice, avocado, onions, and cucumber. I sent a complaint to Uber Eats, but no response until now. Later in the evening I walked by Sweetgreen on my way home and stopped by to complain about my order. I was still hungry and I thought the least they could do is to give me a piece of salmon to take away. I showed them my receipt and a picture of my meal. Their response was "Oh yeah, we haven't had salmon all day and that's why it's show in the receipt with extra basmati rice." If that was with extra rice I wonder what is a single portion, and do they really think extra rice is a good substitute for a salmon? Then they said "Oh there is code 86 meaning we are out of the item." "So?" I said (there was no code anywhere in my receipt) "Oh, if you order using the Sweetgreen app, it will tell you at the end if we don't have the item." "Well, I used Uber Eats, and usually Uber Eats doesn't even let you choose an item that's not available, and this one was available." "Oh, sorry there is nothing we can do, but the manager will be here tomorrow if you want to talk to him." That's just about how the conversation went, they never offered to make things right by offering a free salad or credit for next order or something, just told me to contact the third-party app (Uber Eats). If they had tried to make things right, I would probably give them at least a 4-review, the food seemed fresh, although the portion was tiny for the price. I'm not planning to go talk to the manager about this order, easier to simply avoid this place. I see many other reviews with similar problems, and wish I had read them before ordering. This is my first review on Google by the way, and it's because of the failure to make things right by the staff.

So this is my first time ordering sweet green I ordered through Uber Eats. I ordered the Buffalo chicken salad for myself and the little harvest. For my kid. I open up my container and the first thing I see is a hair on top of one of my salad dressings. I pick it off and move on. As I remove the very salad dressing that had the hair on it, there’s a huge hair underneath. Disgusted and disappointed doesn’t even begin to explain how I feel right now. Like, I I was looking forward to this salad and now I’ll never try to eat here again.

I will start by saying I love sweetgreen in general. This location is very poor. More times than not they get something in my order wrong. On multiple occasions my order has been missing a main ingredient or has had an incorrect ingredient. Today, in person, I had to ask for a missing ingredient that I realized after the fact. Additionally they put almonds on the wrong bowl, thankfully my wife isn’t allergic. The staff don’t seem to care whatsoever. The Edina and St. Paul locations are much better.

*Please see edit at the bottom* Pretty poor experience overall. Paid $16 for this bowl and it had such weak flavor. The sauces were ok at best, and the salmon portion was sad. They also ran out of avocado and just didn’t say anything (online order), so I missed out on that... I have heard good things about other items, so I might try them out again, but I wouldn’t recommend this dish. EDIT: SG reached out to me and gave me a $12 credit to use on another meal. I applied it to a crispy rice bowl, and it was fantastic. I placed the order on the app and it was ready to pick up within 15min, then I went home and thoroughly enjoyed it. I still stand by my review of the salmon bowl, but the crispy rice was truly great. All of the ingredients went together well, as I do enjoy a nice crunch and change of texture in my meals. I am going to bump my original 2 star to a four based on the customer service, timeliness, ease of use (app), and that crispy rice bowl. Thank you!

Ordered delivery from here for the first time (Shroomami bowl). Not only was my food completely cold despite a fast delivery time, but they forgot to add the wild rice and basil. Feels like a rip-off considering the price…would definitely avoid doing delivery from this place in the future.

Julie the manager helped me find the perfect warm bowl for my first visit. Delicious, healthy, and filling! She recommended the seasonal asparagus which was a nice add. Bright, clean space and I love that everything is compostable.

My favorite thing to eat is salad! Was so happy to discover this place for me!!!

There’s no way to contact this location directly to complain about this order since they only offer texting with “guest services” but I’ve literally never seen a sadder salad….. this is supposed to be the green goddess but there’s almost nothing in here whatsoever do not order from this place unless you want to get robbed blind for some lettuce Edit: their text service for guest services never responded

We order from Sweetgreen every Friday at the office. Every one of us enjoys our different bowls. I love that I can create my own vegan bowl with what I prefer. The slice of bread that comes with it is always fresh and tasty. And the dressings are really good. My favorite is the cashew ginger which is a great flavor combo and it tastes like it is made there. Not from a vat, or a giant plastic bucket.

A great first time at sweetgreen. Service was fast and they provided helpful suggestions to help me customize my bowl. I was excited about the harvest bowl but don't love kale, so they recommended half spinach half arugula. It was great. I loved how thinly the sweet potatoes were sliced. It made for great flavor and perfect texture. The inside was tidy and clean. They also have a nice (small) patio if you'd like to sit outside.

This was out door dash order. We ordered 2 salads and a salmon dish that came out to $70! Insane price and this was the quality. See pic below. This food was absolutely terrible. Do not order from here and expect quality.

I ordered this to go, and got a delicious meal. Everything was there first off -- which is always impressive with a to-go ordered on an app. The food was amazing, flavorful, and large portions. The price felt a bit on the high end although truthfully it was fresh food, which can run more expensive. I also tried their gluten free rice crispy and it was quite unique and flavorful. The food from this place was a texture persons dream! So crunching and chewy! I can't speak to ambiance but I'll plan to visit there in the future due to how tasty it was. Lastly they didn't serve me but they had all ordered items present and even sent a thank you message regarding my star rating! I would recommend their delicious and nutritious food!

Salmon was dry AND COLD. Rice was gross. I'll give a one because I can't give zero. And, I didn't get any silverware. In the positive, the spring mix was crunchy.

I was visiting Minneapolis for a work trip and came to this Sweetgreen location for lunch twice during the week. I'm not sure why the reviews aren't great, as I found this location to be pretty on par with ones I've been to in Boston, Philly, etc. In fact, the lines at this location were much shorter and there was plenty of seating. My only gripe was that they were missing some of the ingredients for their bowls, but they were good about replacing them with whatever you wanted. In terms of my meals, I tried the Shroomami and Crispy Rice Bowls. I found both bowls to be delcious and decently filling, given the mix of rice and greens. Everything in the bowls was cooked nicely and the ingredients were seasoned well. The dressings were also great and added a good amount of flavor to the greens. Great spot overall!

I was looking forward to my miso salmon all day, only for the salmon to have been forgotten.

The first time it was ok but the second time, they put the wrong dressing on my salad which tasted awful, but it's healthy so I ate about half of it. Now for the past two hours I've been in excruciating pain like a bomb went off in my stomach. I'm never ever ordering from here again and wish I'd read all the reviews below. Clearly this place was an awful choice, and I pray this doesn't make me sick all weekend.

Solid vibes here on a busy intersection. The staff was uber competent and friendly. The elote bowl is elite so make that your first choice above all.

Very disappointed. Ordered online and picked up from the store. When I got home, my salad didn't have any vinaigrette in it when I got home. I also didn't get the bread on the side that I included and they put the wrong soda in my bag. The featured chipotle chicken bowl I received was not like the picture in the app at all! It was literally a tiny bit of rice and super tiny portion and that was it. It was truly a sad bowl.

This place is so much yummier than crisp & green, bigger portions and more flavors! It would be the cherry on top if they had some kind of smoothies and shakes, there is only tea or kombucha canned drinks. I wish there were more locations, I'll definitely be back!

The BEST Salad I have ever had! Harvest bowl with extra chicken. I would eat this everyday if I could!

Every time I order, my salad is missing multiple ingredients and never has the salad dressing. They skimp on portions if you're ordering it through a delivery app. It's impossible to go inside and eat they start cleaning and putting chairs up 6-8pm even though they're open until 10 apparently. Well they never are actually open and functioning until 10. Tried to go in the other day, again all the chairs were up and they were cleaning but claimed they were still open even though only half of the food was out. Then the kid working behind the counter was vacuuming the counter with a shop vac near food they were still serving which appeared very unsanitary as I watched him pick up the nossel for the vacuum off the floor, and then proceed to vacuum on top of the counter where the food was still being prepped and next to and all around the open unprotected ingredients. There are a bunch of college kids working here who are unhelpful, rude, and don't listen. They have their AirPods in listening to music pretty much completely ignoring customers. I don't like coming here. Sweet green isn't like this on the west coast, it's far superior.

I was really disappointed by the food I received. The salad was underwhelming, the focaccia came with about a tablespoon of hummus, and they forgot my utensils. Almost all of my dishes came in a very small quantity, and they looked like they were thrown together. I wouldn't recommend, it was very expensive for what I got.

Ordered online and my salad is missing multiple ingredients that I paid for, as well as the bread.