Sweetwaters Coffee & Tea

Good coffee spot but nothing was outstanding. >5min to prepare an Americano while the place was empty - is too long. Taste was alright

I stopped by this awesome and cute coffee shop on the way to Oklahoma. It’s right off George Bush which makes it a very convenient location. I ordered a double shot cappuccino with extra milk. It was served steaming hot and coffee tasted delicious & fresh. An Egg, cheese, and bacon biscuit sandwich. Their biscuits are freshly made in house, and tasted so buttery and so fresh! Because the biscuit sandwich was so great, I had to try something else, so I ordered the blueberry scone. It was also fresh and delicious, just the right amount of blueberries and sweetness. Overall the coffee shop is at a great location, lots of natural light and seating areas inside and outside. The outside tables even have shaded areas. The employees are customer friendly, nice and knowledgeable. I got a chance to speak to the owner and she definitely cares about the experience and quality for all her customers. You won’t regret stopping by!

I just got a French Vietnamese Au Lait and a Thai Iced Tea. I didn't realize what they meant by Sweet Water until we took a few sips. They felt extremely watered down before the ice even had a chance to melt. Cannot imagine what the taste is supposed to be like once the ice melts.

Great full-bodied decaf Americano. The wonderfully hot coffee was served in pottery cups (vs. paper cups) which I love. They have a small selection of sandwiches and pastry items which were very tasty. My friend and I tried the croissant breakfast sandwiches and split a cinnamon scone. The service was excellent. I was greeted by a smiling cashier when I entered the coffee house and the staff was very efficient. Recommended!

It’s ironic that it’s called sweet waters, as I had an iced mocha and my wife had a hot chocolate, and we both agreed that our drinks were very watery. The food was decent but nothing to brag about. I would not return if I were just looking for coffee beverages. Update: Instead of taking my simple, opinionated review with a grain of salt, or perhaps even trying to improve their drinks, they chose to pretend to scrutinize their orders to appear to “disprove” this seemingly fictitious review. I assure you, I had an iced mocha and my wife had a hot chocolate with whipped cream. These are our standards. Our favorites. If I find my receipt, I will photograph it and post it here. I don’t need to contact you by email. I left my review. That was my two cents. My opinion, take it for what it’s worth. You could have easily ignored it, but you chose to make it appear as if I were confused about my whereabouts (which I was not) or that I lied in my review (which I did not). We DID have the drinks we claim we had. They WERE watery and relatively tasteless. And the review still stands.

The opener staff in the morning Alex was so helpful and kind! Great energy to start off the day as I got to the cafe around 6:30. Nice to hit up a cafe with such great natural lighting, not many open this early. They have a great Vietnamese iced coffee and also a full menu of sandwiches too! Great place to chill and catch up with a friend, or work all day. Cannot get enough of the natural light in here it’s perfect. Plus they got cute merch! Parking is super easy out front, plenty of space.

I got a double espresso this morning. It was really good! The staff was so helpful and nice! I loved the baristas green hair. She was so sweet! As you can see it is very clean and well laid out. The coffee shop is quiet this early in the morning so I got a lot of work done. The neighborhood was very welcoming and bright. I’ll be bringing friends here to grab a coffee before work! Very nice place in Richardson!

My husband and I have been wanting to try this coffee shop for a while now. We stopped by on a Saturday morning and it want busy. We walked in and there was only one other customer and it was very quiet inside. Nobody greeted us so it was a bit uncomfortable. There was a food case as well as coffee and tea related items for purchase. The menu is on the wall behind the counter. Once we walked up to the counter nobody greeted us or said that they would be with us. Kind of awkward. Once someone came up to take our order she was friendly. We sat down to wait for our drinks and noticed that most tables had plugs for your electronics. The bariatas bring your order to you so that's nice. Our drinks were good but I feel like we missed the overall message of what makes this place special. Is the coffee supposed to be better quality or is there something else that we could have learned about this business that might be cool to know?

The staff is amazing, friendly and welcomed us with smiles at 7 am. The house brew hit the spot and my husband really liked the Dragon Eye. Their sandwiches and pretzel dog was better than expected. Inside, the ambiance was a good fit for small conversations, study sessions, work sessions or to enjoy a board game with friends.

Popped in here from the Cambria hotel... friendly staff who weren't pretentious yet knew their stuff. So nice to have a good variety of options of drinks, w/monin flavorings. Limited gluten free options, & I suspect the macarons I had were not fully gluten free, but all gf options prepackaged & labeled. I plan to come again... always a good sign!

Decent Vietnamese coffee, it would be more convenient to have a drive thru like other location.

I love Sweetwaters! Very cute coffee shop vibes to study. Love that there are outlets everywhere. Everyone working there is very nice. Coffee is honestly mid but does the job!

Ordered the Matcha Ice Dragon - premium Japanese matcha green tea blended with vanilla, sweet cream, and ice, topped with housemade whipped cream and let me tell you, it's one of THE BEST matcha drinks I've ever had. It's super refreshing, delicious, and perfect for this hot weather! Super excited to try some of their other ice dragon drinks. They serve other things like tea, coffee, shakes, pastries, etc. There's plenty of seating inside and outside and it's a great place to study or hangout.

I can't believe I've driven by this coffee shop so many times and never checked it out. It is so open, bright, and inviting. They even have a large patio to enjoy. They offer a variety of drinks and pastries... unique choices compared to other coffee shops. I ended up ordering the French Vietnamese au lait... it was good and had a unique taste to it. I hung out at one of the larger tables, enjoyed my coffee, and was able to get some work done. I'll definitely be back when I'm in the area. It is around the corner from city line shops and restaurants.

Coffee was supposed to have milk and it was dark as hot chocolate no flavor. Matcha had a lot of ice no flavor. Spent 15.00 and ended up throwing it away. Overrated !!!

Great staff and location with a huge patio area to sit and chill on. Love that they have a public printer for emergency printing needs (there is a fee)

Our new favorite coffee shop in Richardson, as it's safe to say we've begun judging establishments by these not only by their coffee but their matcha as well. There was something about the local artwork and service that may us feel right at home, a perfect, chill spot for friends and young families alike.

Wanted to find a place to do some work in a coffee shop environment. The inside is nice, modern and had enough seats. Prices are not expensive at all for coffee but definitely could of had a bit more flavor in the coffee. I ordered the dragons eye and while it wasn't terrible the it was definitely watered down. I was excited to get it when I saw it contained sweetened condensed milk. The overall taste of the coffee was just some sweet water which was disappointing.

Bought a bagel sandwich and a cup of coffee for $16.72 plus tip. Which is fine. I asked for jelly and was told "We charge extra for it". What? A spoonful of jelly that should accompany the sandwich I ordered? I should have used the 20% tip I left to get a spoonful of jelly. I won't be back.

Great little coffee shop to have a morning meeting at. I had the chia tea latte, my coworker had the matcha latte and our meeting guest had regular black coffee. All three drinks were really good and were served pipping hot. The breakfast food looks really good but I did not get to try it today. Next time for sure! This is such a pleasant change from having meetings at Starbucks.

First time customer today and enjoyed my visit! Got a hot vanilla latte, I believe it was 16oz (medium sized cup), it was worth the $5/$6. The coffee shop is pretty large, a lot of seating, and service was great. Looking forward to visiting again and trying their breakfast sandwiches!

This is such a lovely cafe spot. There's a lot of variety on the menu from caffeinated drinks to non coffee drinks and a great selection of cakes and pastries. It's a better Starbucks in my opinion. The carrot cake was so good. It wasn't dry or bland. The cake was not super sweet so the frosting was made with the right amount of sweetness. I am not a coffee drinker so I ordered the seasonal apple drink and it was so yummy. A very nice taste of fall even though it was so hot outside. There are plenty of seats and chargers. You will see a lot of students here studying. The parking lot wasn't too crazy. So overall, it's a lovely cafe.

SUPPORT LOCAL! Stumbled across this coffee & tea shop after a canceled appointment and what a great find! I'm usually a tea person but opted for the Dragon Coffee (coffee and condensed milk) LOVE. They offered tons of treats - even gluten free options (always a plus). Reasonably priced, nice staff, fast service and lots of seating options - a community table, lounge chairs and outdoor seating. Give Starbucks a break and check out Sweetwaters

I'm not from the area, and I visited to complete some work and interviews. If I was a Richardson local, I would definitely add Sweetwaters to my regular cafe rotation. The exterior of the building is clean, and there is a nice outdoor area in front of the cafe with tables and chairs. The cafe's interior and ambiance are stellar. It feels modern and clean without sacrificing comfort or feeling too industrial. The cafe is well-lit, and the big windows letting in copious amounts of sunlight add a nice dose of brightness and openness to the space. There is a good amount of seating that can accommodate individuals or larger groups. The music never got too loud, and the WiFi was reliable for multiple video calls. The barista that served me was friendly, and during my two-hour visit, I never felt pressured to leave. This is a great place to work, study, or complete virtual interviews. There is a printer in the hallway leading to the restrooms, and the restrooms were well-maintained. I ordered an iced French Vietnamese Au Lait. It was decent - not the best Viet coffee by any means, but it was a satisfying drink nonetheless. There was a good selection of drinks, and they all seem to be fairly priced. Overall, I enjoyed my experience here and recommend that you swing by and stay for a while!

Got the chai latte, it was watered down and not frothy/ creamy as I prefer. It was only $5 for a 16oz, so fairly priced. The people working there also seemed nice and eager to answer questions. Plenty to of space to hang out as well!

Definitely a nice neighborhood coffee shop, which is somewhat a surprise for a place that faces the busy GBT. When I walked in my initial impression was a space that was way too big for its clientele. But over the two hours I was there with a friend, it was consistently busy so clearly I don't know much about what size is appropriate! Drinks were creative and unusual, and they don't run a large overstock. The day we went I badly wanted to try one of their (non alcoholic) cider drinks and sadly they were totally out of cider. Lesson learned for me: Have a backup beverage in mind. There's not a lot of soft seating, which would be a welcome change. This is a place you'll want to stay for a while.

I don't usually go out of my way to a coffee shop because there are many great coffee places around where I live. But this place is really nice. The decor is pretty modern with lots of glass windows letting lots of light (or sunlight) coming in. It looks spacious and offers quite a lot of seating with power outlets readily available. I ordered their house coffee and a couple of pastries. The coffee was smoky and full-bodied. I also tried their dragon eye coffee. It is quite unique as they put condensed milk in. Not a whole lot of coffee places carry condensed milk, which is very dense and sweet. It's the type of milk I would use to make Vietnamese coffee. The drink turned out to be quite nice. If you like your coffee on the sweeter side, give it a try. As to the pastries, the blueberry scone was really good, soft and crumbly, which is the type of texture I like for scones. I also liked the pecan cake a lot, particularly the buttery, sugary nutty pecan on top. They have a variety of hot and iced classic and specialty drinks, such as ginger and raspberry lemon tea, as well as a good selection of pastries. All the beverage and food items are well-thought-out. The serving people are very friendly and courteous. If you're around the area, come and check it out.

I love coming back here once in awhile now that I no longer live in the area to frequent The ambiance is still very nice and the big glass windows have a special place in my heart (esp on rainy days) Creme Caramel is no longer my go-to drink but I've taken a liking to the strawberry bliss (very creamy and rich) As for classic coffee, it's good enough coffee but nothing of the "wow" factor. So I prefer their sweeter drinks like the ice dragon series I wouldn't get the Vietnamese coffee or Thai tea bc it's far from its originality Staff is friendly, wifi password changes every now and then, overall, still one of my fav places to study at

Sweetwater, an accurate name :( Friendly and cool staff on a Saturday. They got pup treats too! Plenty of seating inside and outside, tons of large windows and lighting. We got the imperial milk tea which was quite sad. Normally when I go somewhere, I expect a shabang and wow, filled with tea flavor and sugar. But it felt very watery, like something I can do 1st attempt at home since I am afraid to dump tons of sweetener. Their Viet coffee was okay, nothing I'd personally order, but my friend got and I tried. Very bitter, but slightly off for some reason. If you like Cafe Du Monde, its kinda like that. I'm on a mission to try more coffee shops, and this place is a great value so maybe someday i'll try their regular iced latte, but thats way in the future.

Coffee was pretty good, cafe and outdoor seating is great, service was meh at best. I asked questions and the person assisting seemed less than enthusiastic to help me and give me recommendations. I wish it would have been better/different as that would have changed my rating and overall experience.

I ask: Why would the workers behind the counter not serve a customer? I walked into Sweetwaters last week, hoping to order my favorite coffee, a Vietnamese latte. I actually prefer the stronger robusto bean that is native to Vietnam so this would have been a nice treat. I stood at the counter for about 5 minutes and watched the workers stand around, talk to each other and do virtually nothing. One woman actually stood right in front of me and refilled the pastries - but never looked at me! I finally called out, "Does anyone want to take my order?" And the workers just laughed; not one of them came over to help me. Too bad. I live around the corner from Sweetwaters and am often there. No more. If I am invisible to the workers there, I am very visible at the dozens of other coffee shops in the area. They will get my business; Sweetwaters is "dead to me." Janelle: if they were confused, why didn't a worker ask if she could help me when she stood right in front of me while restocking? She even looked at me and kept working. I was totally ignored - and they laughed at me! Don't make this my fault! Your response is tone deaf and you never apologized.

Great coffee, noshes, teas. Staff is so nice and the franchise owner could not be friendlier. The seating is plentiful and so are ac outlets.

Thanks to fellow yelpers for reviewing this place. We came and we like it. We ordered the Dragon Eye coffee and French Vietnamese Au Lait. Both are strong coffee and a little bit sweet. I think they added condensed milk on the Dragon eye. I liked it, but maybe next time, i will request for half sweet. My husband had the French Vietnamese, he said it was perfect for him. Also ordered coffee cake and blueberry scone. Both were good. I also like the place itself, it was bright and modern. We will be back.

Clean, artsy atmosphere. A few people were working on their computers near the front entrance but there was still some lounge chairs available toward the back. Service was quick, the coffees were strong enough but still a quick sweet fix -- I loved the pistachio latte!

We decided to check out a new place that had indoor seating during this COVID time. They provided hand sanitizer and practiced social distancing by limiting and spreading the tables. They also had outdoor seating, which would be perfect if you want to bring your dog. All the staff were wearing mask. We got a dragon eye, French Vietnamese Au Lait and Matcha Ice Dragon. My favorite was the French Vietnamese! Not as strong as I thought but still good. The Matcha was not bad either. There's outlet plugs on the floor and wall. A good place to get work done or study. The overall prices isn't bad either.

When we read there was a coffee shop opening up in this area we were so happy to hop on in. Gotta try an ice dragon! We love that there are different drinks and a variety of flavors to choose from. You also have a great assortment of sweet and savory snacks!! The staff are super friendly and helpful and really trying to accommodate the hubs who can't have sugar or dairy. They did a great job! The open and bright space makes it a wonderful place to hangout and if you dare, play some connect four or play chess! Another bonus is the plethora of outlets for those who are attached to their laptops. Strong wifi is also a bonus. We will be here every week!

Great place to get work done! Plenty of seating with some outlets available. There is also a variety of drinks to choose from, the prices are cheaper than other coffee shops selling handcrafted espresso drinks. You will not get the highest quality specialty coffee but the drinks are decent and get the job done.

my girlfriend and I came to the place excited for a new coffee spot and it was ten after seven and the lady was already cleaning down and saying they had no more coffee. Kind of weird for a coffee place that stays open to eight. Maybe she was in a hurry to get home to watch a certain show. I read your response and all I can say is that ...can you imagine walking into a McDonald's almost an hour before they close and then telling you they don't have hamburgers? And that's a McDonald's. So my girlfriend and I walked and walked to go to your coffee shop at 7:10 and we're told that you don't have coffee ! to me that's kind of weird. Just close at seven. We should be able to go in and get the main thing that you produce almost an hour before closing. Just a pinch of advice stay here and don't ever go to New York City because if you pulled that in New York City, you'd be out of business in about two days. it's your business so you obviously have the right to do whatever you want. All I can do is tell everybody don't go there between seven and eight. or better yet don't go at all because the owner doesn't care what customers think

This place has gone down and it's so sad because I visited years ago and had a much better experience. The barista working on July 15th at 10:19 messed up our orders. She gave my fiancé a smaller size than what he ordered and proceeded to argue that the small still had the same amount of shots in it. Okay...? You still charged him for a medium. She didn't want to help. My cold brew was too watered down and she put in a splash of oat milk. So disappointed. It was our last and final time coming here. Do better.

I was visiting Dallas for a few days and searched on Yelp for highly rated coffee/tea shops with great interior photos. Sweetwaters did not disappoint. The strawberry lemonade ice blended drink hit the spot on a hot summer day. The staff was friendly and welcoming. I would love to try many other of their beverages, both iced coffees, teas, and iced blended drinks. I guess I will have to fly back again. The layout was nice, clean, and had great natural lighting. I really enjoyed my time here.

Really wish we weren't in a post covid world. The atmosphere is very welcoming and I would love to sit inside, sip my latte and get some work done. Imagine on a cold winter day, enjoying their baked good and coffee while the kids play board games at the next table. Ordered a hot chocolate, caramel latte and almond milk vanilla latte plus an array of yummies. Everything tasted of great quality and will visit again.

Nice, friendly staff and a relaxing ambiance. However, I didn't care for the coffee. It tasted bitter and had a unpleasant after taste.

Really nice and lovely place to study and chill. Music is not too loud, of course if you're studying and using headphones that doesn't apply. But, besides the atmosphere I ordered the Dirty Cold Brew which has espresso and chocolate mixed inside, surprisingly it wasn't as sweet as I thought it would be, which I absolutely loved! I'd give the cold brew a solid 4.5 out of 5. The customer service was great! Didn't have to ask for the Wi-Fi as one of the employees knew I needed it to study.

I usually go to the mckinney location so I knew they have good drinks. This is my first time getting food. Lemon bars not in picture. Friendly service, clean facility.

I love this cafe! I love the mood, modern eccentric, yet earthy and grounded. I ordered an oat milk latte to go. I sat down to wait and they brought it to my table which was a nice extra touch of customer service. My first thought after taking a drink was "Mmmmmmmm!". It's so yummy I wish I lived closer so I could come here for coffee dates & work. But definitely keeping this in mind next time I'm around this area.

Cute little coffee shop nearby. I'm not a fan of coffee but I needed coffee one morning so I stopped by and grabbed me some Vietnamese coffee. It was good and not as strong as the Vietnamese my dad would make (Thanks God!) and was definitely better than Starbucks coffee. But I still like Starbucks from time to time because I'm not a coffee drinker if you know what I mean...I'm not sure if I know what I mean either :/ Check this new-ish place out if you're around town.

I do agree with Tony and Kavaragu's review. It's modern, clean with plenty of seating but the coffee seems so watered down. (Dragon's Eye). It wasn't strong at all. As for the service, as long as the product is good, it doesn't bother me, but I do wish the hot coffee did come with a sleeve. It's just ok. I wouldn't come back when there are other options. The interior is cute though. And it is reasonably priced, but there are just other options I'd rather go to.

It was fine. Just went in for a coffee. Nothing special - tasted like Starbucks which is to say a little over roasted for my taste. Ambiance looked nice and the servers were quite friendly.

A great place to grab a drink. I usually go for their seasonal drinks like the Monster Matcha or the Minty Dreamy. They are very good and not something you can find at a lot of coffee shops. They do get busy mid-morning to early afternoon, a popular gathering area for small groups and students. I would go early if you plan on staying to study or work. For laptop users, there are plenty of power outlets at the community table and in-floor power outlets if the tables are nowhere near a wall. The staff is very friendly and the place is clean and well lit. Some of the merchandise they sell are cute from the usual mugs and coffee to clothing and growler/howler. Definitely give this place a try if you're in the area.

The best Mocha drink - thank you, Becky!! I typically do not add whip cream, but today is an exception. The base is not too sweet, the chocolate drizzle adds sweetness here and there. I like the balance with the rich cocoa flavor. Their cookie has a harder texture on the outside and perfectly chewy texture once you bite into it. The balance between the salt and sugar is perfect - no sweet aftertaste. Customer service is top notch. I don't mind picking up my drink. The staff come to your table to serve the drink, another level. One thing I TRULY appreciate is that their music isn't loud. I frequently find this an issue in coffee shops. I was able to call in meetings without the background noise. SUPER clean bathroom. It's a clean place overall. The aesthetic is modern with big glass windows for natural sunlight and a pleasing atmosphere. It's not too cold or warm. Parking is open. Table sizes are on the smaller side but there's a big one. They don't serve meals - you can find breakfast items.

Great place to study! Lots of table space and outlets. Has fast WiFi! The owner is a super sweet lady! Very clean and organized shop with tasty coffee! They've even set out some board games on the tables. Lots of pastry and bread selections! My only wish is that they'd have a few more vegan options and bring in coconut milk! But other than that it was a solid morning coffee shop visit for a vanilla soy latte!

Great service, enjoyed the teat!!! Great aesthetics. A lovely place to sit and relax

I'm so glad to learn that a new coffee shop is open close to home. Sweetwaters offers great selection of coffee including cold brews. I ordered the Mocha Ice Dragon and my husband ordered the cold brew, both of which are great. They also have a full case of pastries, fruits and sweets. Great place for group study or meeting up with business partners. We will definitely come back to try other items on the menu!

We ordered delivery from here for the first time today. I ordered the spinach and feta pretzel. I knew it was either going to be a hit or miss. It was a huge hit!! Soo delicious. The coffee and hot chocolate was incredible. As was the bagel and biscuit sandwich. Our pup was even happy with our breakfast decision! We will definitely be back!!

I usually come here to study, the place is beautiful. The service is real quick and place looks super clean as well.

This place is awesome! Great place to get work done and enjoy a tasty cup of Joe. Their menu is quite expansive in comparison to most coffee shops, and their coffee is acidic and light. I'm a black coffee drinker so I usually don't try all the items on the menu. But they have a great menu here. There is something for everyone. Great date spot, great work spot, great reading spot, and even a great meet a new friend spot. Highly recommend!

Sweetwaters is aptly named since their drinks taste like sweetened water. Service and Ambiance is what carried this review to two stars. I ordered a cold brew with two extra shots. I could not taste any coffee flavor. It tasted like a sugary water and milk mixture all for like $9. McDonald's coffee tastes better, is sustainably sourced, and is a fraction of the price. This seems like a coffee place for people who don't like the taste of coffee. If you're the type to order frappe or other sugary drinks then this is the place for you. If you want to taste the coffee then I'd recommend almost anywhere else.