Swiss Confectionery

Disgrace!!! Disappointed!!! I wish I didn’t have to give one star, because they don’t deserve that. Worst cake I have ever received!!! It is absolutely nothing like the photo. As you can see from the photos. The cake was stale, had no almond flavor. I don’t even know wht words to use for description of the icing job, but it was horrific. The roses was supposed to be pink, the base color should have been more white. To make it 10 times worse, the OWNER was an obnoxious human that refused to speak with me about what he already knew was trash. When he pushed it out of the door. This is a $82 cake!!!!! It ruined my birthday.

This is my second cake in less than 3 weeks and each time something was wrong. My Anniversary cake shifted because the cake levels were uneven. The second cake was my husband's Birthday cake the writing was in two different handwritings with his name looking like a child wrote it just not happy

Yall, hadn't had this cake in years. Started hearing some bad reviews, was kinda hesitant on ordering again. When I tell you this white/almond cake with strawberry filling was SOOOOOOO good! Cake was fresh and flavorful. Had a huge birthday party the cake was served almost as a party favor in to go containers, the smell was so intoxicating, my guests started eating it before they left, there were plenty of other dessert choices to choose from. Run, do not walk to give this place repeat business, I know I will! Bravo Swiss, Bravo!

I ordered a 10 inch cake for my 1st anniversary and the cake was dry and crumbly. This cake was important for me because I didn’t have a traditional wedding; therefore, I was unable to do the tradition of preserving the top layer of cake to eat 1 year later. This was the biggest disappointment. I was unable to reach out until Monday because my cake was picked up Saturday and the bakery is closed on Sundays. I called and informed them about my dissatisfaction and was told that production stops on Friday so that’s when my cake was made. I was also told that the manager would call me. I was expecting a call that day but never received one. I waited a couple more days and decided to go into the bakery on Wednesday. I was told then that the manager that handles complaints will call on Thursday or Friday when they are in. They never called me. I received a terrible product and terrible customer service.

Created a beautiful , delicious cake for my birthday. I have loved Swiss Confectionary since 2000,when they made my wedding cake. Worth the price, you will not be disappointed.

Only giving three stars, because I feel like every time I come here, they are closed. Although the pastries are some of the best in the city, it is quite disappointing to be listed as open and see a closed sign on the door when we arrive. We have been a Swiss family since they were downtown and have followed them to this new location

Very unprofessional workers and owner!! I order my daughter a birthday cake and the decor look literally like poo! Owner yelling for me to used another bakery next time. Owner never called back and was told that the lady I was speaking to was the owners wife!! Never have I heard any owner speak to a customer like this before!! The left is what I received. The right was an example. it was supposed to be cheetah in the middle. They left the brown icing under the black! But there best baker did this!!

Swiss has been Exceptional in everything they do. From consult, design, taste, and delivery. Swiss was very accommodating even when i had the date wrong. (It would have been completely understandable if they could NOT accommodate) My goddaughter’s birthday party was wonderful and everyone was WOWED over the cake. I had the white cake with pineapple (Our favorite) I cannot wait to order her cake for her next birthday celebration

Still the best to ever do it! Ordered my baby's 2nd birthday cake. Not only was it pretty but tasted amazingly amazing. Swiss never fails.

These cakes are AMAZING!! I have always had positive experiences and will continue giving them my business until given a reason to feel differently. The cake is so soft, perfectly moist, and the icing is just the right level of sweetness -- *chef's kiss*

No longer deserves it's (former) reputation. B- for effort, B-ish for choices. A+ for talent. They're trying but woefully understaffed. And the clients are, well, trashy. So if you're up to standing in a long line - even with an appointment - and wanna risk scrapping with trashy clients also waiting, go for it. Otherwise there are many, many other options in NOLA.

Tried Swiss Confectionery for the first time when ordering a birthday cake. I called ahead to find out about availability and time I would need to call to have the cake ready for a certain day. Their turnaround time was about a day prior to pick up. I ordered vanilla with pineapple filling. I requested magenta as the script color. We discussed over the phone, and both agreed it was a deep and vibrant pink. When I picked it up, I peeked inside, and it was quite dark . At first, the script looked brown, but when I opened the box fully, it was more of a deep purple. The lady explained that they recommend bringing swatches to provide a more accurate or, at most, a closer representation of the color requested. I'll definitely do that next time. On to the taste, the cake was delicious. More importantly, it was extremely moist, which was wonderful. I heard many good things about Swiss. In spite of the trivial issue with the script color, overall, my experience with Swiss was great. I'll definitely use them again.

I ordered an eatable image and the young female put a letter out of place. I asked could you move it and she texted "you do it or have someone do it for you". I spoke to Sarah and she did not care and want to say how good a person Asley is...she hung up on me and showed not respect just as the young Ashley. With her attitude, this has to be her daughter. She wants to refer you to her for an eatable image. Why not do it in house and not send it to a piece of work like her? When she sent me to the girl, she had no idea I had already spoke to her when ordering the cake, so she doing sneaky business behind this character Sarah's back.I recommend that no one do business with these lower class people.

The cake tasted fine, so this review isn't a matter of if the cake was good or not. However, I am extremely disappointed in the execution & the drastic difference between what my husband asked for vs what he received. Yesterday was my 27th birthday & my husband ordered a cake from Swiss to pick up on his way home from work to surprise me with when he got home. Unfortunately, he is way too kind to express that the cake didn't look anything like what was discussed/agreed upon & also did not want to show up empty handed so he still paid for the cake. I feel like it was extremely unfair to my husband that he was told that they could make the cake he asked for but instead made something that is nowhere near what he was expecting. The cake tasted fine but we will not be returning for any cakes that are even remotely difficult/complex. Pictured below is what he asked for & what was made by the bakery

I am so disappointed with Swiss. I tried the again recently, January 2024, after a long hiatus only to discover that they've gotten worse. My cake box or my cake smelled like sweaty puppies the bakery does not even smell like a bakery. I wanted to stop the car and throw the cake out of the window. It smelled so badly. mind you I have a new car and I had nothing else in my car but the cake. Home, we serve the cake during our celebration and everyone asked what Bakery baked our cake, it was because it was horrible. I'm done. The Bakery that once a-dawned the beautiful Frenchman neighborhood moved to St. Charles Street and now located at the Can Company is no longer a great bakery. So sad to see the real and original Swiss go.

Delicious cakes! Always fresh. Love the buttercream icing, pineapple filling, and almond flavor wedding cake flavor.

My family and I have traditionally gotten cakes for all occasions from "the ORIGINAL" Swiss Confectionery for over 30 years. Since moving to the new location on Orleans Avenue and changing ownership/management, it has been one disappointment after the other. First and foremost, the service is not the same. The warm greetings and smiles that once welcomed us into the bakery are no more. July 2021- Ordered a cake for my daughter's birthday in July. I emailed them a picture which showed the colors of the cake were to be brights/neons (pink, purple, green, etc.) When we picked up the cake it was decorated with primary colors (red, blue, yellow)...totally not what was pictured. My husband refused to take the cake, and they were quite unapologetic, but thankfully remade the cake correctly. December 2022 - In the past, "the ORIGINAL" Swiss would take orders 1-2 days before for a simple birthday cake. Tried to order a cake 2 days before for my mother-in-laws birthday on December 12 and was told that they only take orders 3 days ahead. I mean...REALLY??? What's up with that? Fast forward to today...went in to order a birthday cake for myself for December 29...6 days ahead given the Christmas Holiday...and was told that the bakery would be CLOSED the last week of December (the first time ever) so that the owner/manager could fly home for Christmas. Totally understandable, but there's no one in place who can run the business while the manager flies home?? As stated before, my family and I have gotten cakes here for over 30 years and it's just kinda shocking and sad. The quality of the cakes since all of the changes has been hit or miss, but each time we still gave them the benefit of the doubt because it was SWISS. But now...it just seems like the new management just doesn't care about customer courtesy or satisfaction. As one of the other reviewers stated, consider another local bakery that offers better quality and customer service because if you're looking for the Swiss that once was...as far as I'm concerned, Swiss just "ain't there no mo"!

I have been with Swiss for 22 year's and customer service has been left alone with the original location. They need to be more aware of who thet are letting work for their business, it is a better idea that they don't let certain family members work there. I paid $220 for a 2 tier sweet 16 cake with strawberry filling and a cascadeof butterflies. I brought over 100 butterflies and only 21 was applied then it is clear from the pictures that even Stevie Wonder can see there is only buttercream no strawberry. They never called me back. It took a month to get a rude lady on the phone that thought it was fair to offer a 9 inch cake, after having to bring it back because of the butterflies and then no strawberry filling. She said too bad to see you go but you can take your business elsewhere. I asked for her husband who is the manager and who took over for his family, she refused and said no. She is running off long time customers and ruining a get family busy. This is why local businesses cannot survive.

My wife and I got married 20June2020 and when we were looking at City Park as a venue, we narrowed (amoung the possible choices) to here and Haydel's. We did cake tasting, and it was only okay. The flavors were buttercream (vanilla and chocolate) and fruit flavors (lemon, strawberry, raspberry, and pineapple). The fruit flavors tasted like pie filling from a can. The cake was all dense angel food cake. The designs were nice and the service was great, but I think we're going with Haydel's instead. Better service there; more variety of flavors; and lower prices. If you are getting married, this is one of the better choices but not the best option. At least try out Haydel's (and 'test' a hand pie while you are there, you know to see if you want to buy them for your reception to give out).

Fast service... ordered a Birthday cake Tuesday and they delivered to my husband's work the next day around 10am! Wow it was beautiful and delicious. Everyone asked who made it! I would give 6 stars if I could.

Swiss makes the absolute best cakes! We have been getting cakes from here for 48 years (my first birthday cake was from here in Feb 1975). A cake from Swiss is a must for both me and my mom.

I was looking for some sort of edible thank you treat to pair with a handwritten card by yours truly to drop off for my favorite clinic staff. I tossed around the idea of a small cake vs cookies vs brownies until I remembered how much I love petit fours so I went to trusty ol' Yelp and came across Swiss Confectionery and its impressive reviews. I figure if they can do whole cakes, petit fours must be a cake-walk for them (no pun intended)! Because I'm very much a planner and have learned that bakery shops in New Orleans often sell out of things early (and subsequently close for the day), I called to inquire about a dozen petit fours. The gentleman on the phone (Josh, I believe) was so polite and assured me that I could come in any time of day during their 8-4pm business hours and they'd have at least a dozen on hand since it was the holidays and they were baking up a bunch. Still somewhat nervous, I showed up right at 8am hoping to snag some petit fours. I was a little nervous because I saw a sign that said 'pick up only' outside their shop in the American Can apartments and thought to myself perhaps I should've insisted on placing an order with the helpful associate on the phone. So I nervously called and was told that I could just come on in and pick those up (crisis averted!) so I'm not sure what the 'pick up only' sign is intended for. Anyways, I go inside and immediately greeted with the most decadent of smells. I ask for some petit fours and am pointed to 'the flurries' and they are the most precious little petit fours I've seen. I hate that I don't have a picture to share with you all but they're the petit fours with stars on them. A dozen of these were beautifully packaged in a Swiss Confectionary see-through top box for just $10. I asked the clerk if she could help me attach my thank you card to the box and she kindly obliged by tying their red-and-white twine to it. It made for the perfect little thank you happy! I also picked up a box of these flurries for myself which disappeared in 2 days! My hubby and I enjoyed them so much that I took him to Swiss Confectionary days later to get some more. Unfortunately, they didn't have any of the dozen-flurries-for-$10 for sale but I was able to snag a mix of flurries and their original petit fours for $18 - see pic! I'll be keeping Swiss Confectionary in my back pocket for all my edible gifts in the future as well as a much needed pick me up for myself!

THEY MADE MY WEDDING CAKE ! I was recommended to a different bakery (from a photographer) for my wedding cake and I wasn't happy at that place so I asked a couple different wedding venues I was considering to recommend a bakery and almost every single venue I was considering recommended Swiss Confectionery. We called them on our last day of one of our planning trips to NOLA; 20 minutes later we were at their place because they let us having a tasting with no reservation. They are almost 100 years old and I know why, the cakes are great and the people working here are amazing. We chose their standard Almond Cake with Pineapple Jelly layer (although all the fillings/layers were delicious). We ordered a couple weeks later over the phone and emailed back and forth for the design and colors. We delivered our cake topper to them also and on our wedding day, they delivered the cake with our cake topper perfectly set on top to Antoine's Restaurant for our wedding. The cake was gorgeous even though it had blue flowers and it was supposed to be lavender/purple. Everyone loved the cake and so did I !

We hired Swiss Confectionery to make our wedding cake after recommendations from some of our best friends in New Orleans. It was their classic white almond cake, with pineapple and raspberry filling. We sent them our inspiration idea, based on our wedding invitations and they did a fantastic job executing our vision. And the cake was absolutely delicious on top of it all! We would HIGHLY recommend Swiss!!!

Went in for a wedding cake tasting and had a really negative experience. Nobody greeted us for 20 minutes. They brought out only two cake flavors -the white cake was stale and cold and when I asked about additional flavors Becuase I wasn't a fan of almond flavor she shook her head and said sorry but we're kind of proud of our cake. She immediately went back to the mom and and daughter sitting across from us. Just couldn't believe how rude someone would be to a couple.

Perfection! I have loved their cakes since I was a child. Wedding cakes, birthday cakes.

My sister's wedding cake baker canceled 10 days before her New Years Eve wedding. Every baker was too booked to fit us in. Thank god Swiss Confectionery pulled through and got us a beautiful wedding cake and grooms cake. The cakes were delicious, everyone loved them!!!!

My entire life we have gotten our "big occasion" cakes from Swiss, so my wedding was no different. If you're looking for super fancy, this isn't your place. If you're looking for simple and amazingly delicious, welcome to Swiss. Our cake was not only beautiful, but delicious. We did all three flavors; one on each layer. I received numerous compliments on how fresh and moist the cake was from guests. And, to top it all off, it didn't break the bank and fed about 80 people easily. I highly recommend Swiss. The staff is friendly, they make a great product, and they deliver. All wins in my book.

The best tasting cakes in NOLA if your a cake lover. I always get our birthday cakes from this company and they Never disappoint! We haven't ordered any wedding cakes but all their cakes I've gotten from the are usually the old traditional looking image. They are beautiful and remind you of the old days. And that's fine with me. Being most of these other bakeries aren't really good, might look pretty but taste don't add up. IJS I would rather a traditional cake with great taste & moisture than a fancy up to date cake that's dry and nasty.

I purchased this cake and a smash cake from this company for my son's 1st birthday party in February 2021. The detail, decor, as well as the overall look of both the cake as well as the smash cake were superb I couldn't have asked for a better looking cake or cakes. Omg, when it came down to the cutting and distribution of the cake the children as well as the adults starting spitting the cake out. The children were saying that cake is old and hard. The adults informed me the cake were stale. I cut a piece myself the cake was so hard, it did not have a moist or spongy texture at all the cake was stale. My son father and myself spent almost three hundred dollars on between the both of the cakes. I tried calling to voice my concerns after the party on Monday yet I were put on hold for almost 4 minutes. I appreciate the experience. I will definitely pay the extra to GAMBINOS. I know one thing there cakes has always been fresh when I ordered them. Blessings

I absolutely luv!!! The staff are extremely friendly and helpful. There was an event that I needed a cake for at the very last minute & they were willing to help. Bring your idea/vision and they work to ensure that vision is reaNot only helpful but the work is impeccable. A few years back I didn't enjoy white/wedding cake... but then I tried this..I'm a forever fan!! The cakes are fresh and simply melt in your mouth. You won't be disappointed!

We used Swiss Confectionery for our wedding cake and the experience was excellent from start to finish. I didn't have to make an appointment to do a tasting, and took my friend with me as my fiancé (now husband) was busy at work. The cake was tasty, the designs were nice, the price was right, and the service was on point. My husband and I weren't sure we wanted traditional wedding cake flavor with the almond so I emailed them asking if I could buy a small cupcake or something in their yellow cake flavor. They told me they would have yellow cake the next day and of course no charge to taste it. The cake was delivered early the day of our wedding and looked gorgeous. We received a lot of compliments on how it looked and tasted. Somehow Swiss is one of the most affordable places in town for wedding cake, significantly lower than a lot of the other places we looked at. If you want to take worrying about your wedding cake off your list- go to Swiss.

We used Swiss for my wedding cake through City Park and they did a great job! It was such an easy process to go to the bakery and pick out what I wanted. They were helpful with deciding how much cake we needed in order to not over do the amount of cake regarding having a groom's cake also. The cake was delicious and light and beautiful! We were extremely pleased. Can't wait to get the topper out for our 1 year !

How could you give Swiss anything less than five stars is beyond me. They could hand me this cake behind the dumpster, kick me in the stomach, and slap me all the way back to my car and it might take it down to a 4.5 star. And since that isn't an option... it would still be a five. I have literally never had anything but the cake. But it has been a family tradition for years on Birthday's, Christmas, Thanksgiving... I bet if my family got together for National Librarian Day, we would have one. This is also coming from a guy who doesn't like sweets all that much. But when you get a fresh Swiss cake, there is not much better. The cake is as light and fluffy as possible. When you were a kid and you imagined sleeping on big fluffy clouds, that is this cake. The icing is always light and perfect. And every filling I have had has been on point. I read in another review about everything being so bare... and they are spot on. Honestly I have no idea why this tiny place has the amount of space they do! They need their kitchen, and a counter big enough for a cash register. That's it! My New Orleans family of generations have been coming here. And as long as the quality stays the same and they are open, we will come for generations more!

Their cakes are amazing. Here I am 2.5 years later thinking about the cake they did for my wedding. It was perfect! Living out of state, and with my upcoming wedding taking place in New Orleans, I talked w/ someone via phone to begin the order process and used fax where needed to send cake details, and then during my visit to the wedding location in NOLA, I stopped by to sample cake.. OMG. One of the highlights for me on that day. On the wedding day, they delivered and set the cake up. It smelled w/ delight, was made to order, and I loved it. I opted for simplicity, but it was by far the best cake I and my new husband and guests had. Our top-layer (1st year anniversary cake) was just as fresh as the day of the wedding! Can't wait to visit home again with hopes to indulge in their cake.

Holy Hell RUM BALLS! SITREP I swear, you know how every community needs a fire house? A farmer's market? A good pizza parlor? Well, I'm gonna add now that every community needs a Swiss Confectionery! This was a total random gem of a find for me! As it happened, as I was wandering around the Warehouse District, enjoying some great sight-seeing, I found this storefront shop. And since it was not far from the Hotel Modern where I was staying, it was easy to visit more than just once! THE SETUP This shop is best known for it's wedding cakes. That much I learned after-the-fact as well from the good people at Hotel Modern who have hosted wedding receptions with cakes from Swiss Confectionary. But I don't know about those. What I did enjoy were the Rum Balls that Swiss Confectionary had! Bursting with great liquor flavors! I also had to try a macaroon and a jelly roll. These items all rocked my socks off! PASTRY SHELLS I also learned that Swiss Confectionary is much sought after for it's pastry shells they bake for more savory dishes. These can be filled with various cheese and vegetable fillings for hors d'oeuvres for the special dinner event or work cocktail party. And sometimes these can be the hardest part about making hors d'oeuvres, because I can whip up a could spinach & kale cheese stuffing, but who the hell has time to make layers of pastry shells? Wa-la! Swiss Confectionary takes care of the difficult part! MY FAVORITE QUESTION THEY GET Apparently a LOT of people ask her if they can buy their wedding cakes with "food stamps". The short answer is "no" since their confectionary items are considered luxury items. Just for the record. THE LOWDOWN One of the best confectionary & pastry shops I've ever seen (and tasted!) and I just wish it was 2000 miles closer.

I am making a trip to NOLA to have a birthday cake from SWISS for my little sister. I have drooling over this cake for a year, since last years cake. A trip to Las Vegas for cake, of course! They are that good

Update: cake for the wedding was amazing! I ordered this months in advance, price was very reasonable and the cake was so good!

This place does make great cakes but this review is just for the immediate satisfaction bakery experience. This bakery is mainly a place to order cakes and such baked goods for future consumption. They have a small display case (that always seems very bare when I've visited) where you can buy items like cookies and petits fours. I've heard legends that they have a greater selection in the morning but all I do in the morning is wake up and go to work so I will never get here in the morning. All the other bakeries serving decadent sweet treats in NOLA seem to keep their cases stuffed full of seductive items no matter the time of day you visit so I find it very unfortunate that this one doesn't. I would love to give this place a better rating and I would love it if they kept up a decent selection. Maybe the limited selection here is just their dedication to their highly limited and exclusive high standards of only serving the freshest and best but unfortunately for whatever reason that leaves them far behind the other choices for tasty sweet treats in the area.

I am always looking for good cakes! I'd tried them years ago, but nothing stood out to me about the cake. Fast forward to a few weeks ago. I was on Instagram, and saw someone post about how good and fresh the cake was! So I came on Yelp and read some reviews. I decided to get a 4th of July cake to try out, and MY GOODNESS!! I'm a sucker for white almond cake with buttercream icing. This cake was heaven in my mouth :) The crazy part is I almost forgot to order it! I called at 10am July 3rd. I thought sure they weren't going to be able to accommodate me. They took my order and told me it'd be ready after 12:00pm! My family thoroughly enjoyed it, and I look forward to getting more cakes from Swiss!

Very great cake period. I usually write a lot...but sometimes things are what they are...I ordered their signature cake for a friend's 40th birthday and 2 years later people are still raving!

Always the best cake whenever I order one. Never a disappointment. Especially the almond with pineapple filling.

Stopped by here on NYE and grabbed some petite fours, and OMG these were the most delicious cakes I've ever had. They literally melt in your mouth. I'll definitely be back for more.

I have done business with Swiss Bakery for over 40 years, as well as my family. The cakes are delicious, affordable and you can't beat the customer service. When it comes to Swiss Bakery, they are like family.

The Cake in a cup was hard to remove, but excellent. Wouldn't have guessed they've been here forever, and it's definitely a made-to-order cake-centric business.

Best bakery in NOLA. Hands down (beating Gambino's, Haydel's, and any other local bakery by a long shot). Swiss treats you like family. My parents went to them for their own wedding and that was over 25 years ago before I was even born! Even today, they have some of the best cakes I've ever tasted. If you're not from here, you need to give this local business a look up. You won't regret it.

This is by far the best cake I've ever tasted! The staff knows my family and my boyfriend's family so every time we walk in, it's a reunion. This place is know for their delicious birthday cakes and wedding cakes specifically. They are always made fresh and are never late for pickup. The petit fours are a great snack when you don't want a whole cake. Although their cake-in-a-cups have increased to $3, (most likely due to Mardi Gras season), most likely they'll go back down to about $2.50. I've never tried their king cakes but their cakes are delicious enough to keep you coming back for more!

If I could do less than 1/2 star I would !!!!!! No doubt all these 5 star reviews are BULLCRAP. I ordered wedding cake 5 weeks in advance told no prob. I have heard from many people including wedding venues that Swiss is EXTREMELY INCONSTANT. That I must beware hit or miss is there speciality. Well I got a total MISS. $100's of dollars later the presentation was horrible looked like a 1st grader iced it. And the absolute DRIEST CAKE I HAVE EVER EATEN. OUR GUEST WERE LEAVING THE CAKE ON TABLES AFTER ONE BITE. It was embarrassing. I got on the mic and apologized to my guest and announced to all of our guest now you know where NOT To order your next event cake. It was soo nasty and ugly. I will post the pics of this mess as soon as I get them. I called and Sarah is the manger an the girl who answered the phone was the same idiot who helped me and pushed to know what call ref too and of coarse Sarah was to busy to come to phone and I do not expect a call back because as I have heard they don't care nor do they do anything ever to make good on the crap they deliver. So please all be warned be very warned. 2 experiences so far - 1 was just ok nothing to brag about and this wedding cake was an absolute MESS. NOT TO MENTION AS THE IDIOT WAS HANGING UP WITH ME SHE LAUGHED AS IF TO SAY SO WHAT !!!! I will blog everyday till Sarah the supposed manager calls me back with an explanation or fix of some sort for the crap delivered to my daughters wedding !!!!!!! Buyer Beware. Do not trust these people 100 yr reputation or not. This only proves complacency at its finest. Can't live on the name alone. Need to work hard everyday and they simply DO NOT. !!!!!!

Top notch on every level -- even when things don't go as expected. Here's what happened. I called to order a birthday cake and asked if it could be ready for Saturday. The employee receiving the call must've heard "the second" (as in March 2nd), said yes, and took my order. I show up Saturday, and of course, it hasn't been made. I told the woman at the counter that I ordered it for today, and with no time wasted and with no questions asked, she sped my order through production and had it ready in less than an hour. And it looked and tasted as if it had been crafted meticulously for days. They even threw in a free box of those mini-cakes (petafors or petaphors or whatever). Also delicious. March 2nd was what was on the order, and they could've easily turned me away as they were obviously very busy that day, but instead, they were champions about dealing with a curveball on the spot. Highly recommended.

This bakery is very UNPROFESSIONAL. I called a month in advance to schedule a cake tasting. As I scheduled my cake tasting, I spoke to a man and provided him with my wedding date and he assured me that they were available at that time. We currently live in Austin, so I booked several cake tastings for the same day since we were coming from out of town. When we actually arrived at the bakery bright and early, we are told that they will be closed the week of our wedding so they cannot do the tasting. I let this bakery know I was coming from out of town, yet they were not considerate. We should have been notified at some point letting us know that we would be refused a cake tasting. Considering we only had one day to visit bakeries and florists, I could've scheduled another bakery/florist in their place, but instead Swiss Confectionary wasted my time. When it comes to weddings you have to be on point, but this place does BAD BUSINESS. It's funny how the date was available over the PHONE, but when WE actually arrived they are suddenly "closed" that week. The lady at the bakery even asked "What day is the reception?... oh ya we are closed that week." If you want your special day to be perfect, I would not trust these people. If you value organization and want someone who will be considerate of your time and need, I would not come to Swiss Confectionary.

Wedding Cake! This place smells of diabetes. Sweet, sweet diabetes. I did not know this place existed because I had a lot of loyalty to a cake bakery near my home, but they keep weird hours, I'd promised someone petit fours when my home bakery was closed, and Yelp did not disappoint! I stopped out front and realized it was one of those weird zones you aren't supposed to park in, but found a pay spot around the corner. As soon as I walked in, the guy who came up to help me said, "I saw you out front. You could have parked there! Tell me you didn't pay for parking?!" So I had planned to buy two dozen petit fours, but I was hungry and they looked perfect and smelled delicious and... well, four boxes of a dozen each. Oh, and they were perfect and wonderful and amazing and I finished off a box by myself in one day... and that was with all of the self control I could muster.

Came into town for the French quarter festival and was celebrating my wife's birthday with a dinner with friends. Ordered a cake to be delivered to the restaurant. We had a dozen folks who unanimously praised the taste and quality of the cake. We got the white cake with almond flavoring and strawberry filling. Yum!! I heartily recommend this bakery!!

This place is a New Orleans staple. Every birthday cake of my childhood came from this place. The husband started surprising me with petit fours in 2004. Before we return to NOLA these days, we call Swiss Confectionery to order 6 dozen petit fours for $37. (Don't forget to call in advance as they are short staffed, post-K.) If you turn your petit four over, you'll see shiny sparkling sugar crystals. It's like magic cake! Every New Orleans native knows that this is the place to order your wedding cake or your guests WILL scoff. The cake makers at Swiss are talented artists that produce more than pastries...they create memories.

I'm from out of town and ordered my wedding cake here based on these Yelp reviews alone. Not being there in person to sample cake and talk to people face to face can be a challenge. But, this bakery did NOT disappoint--in fact, it was the best cake I ever had! The price was fair, the staff was lovely to deal with, and again, the cake was fantastic. The icing was indeed light and smooth (as someone else has commented) and the cake was perfectly fluffy and flavorful. We got several compliments from my guests as well. Highly recommend!

This place makes the most awesome cakes. This place has the most delightful smell when you enter the door. The cakes are so good and I always get excited when we get some.

I'd give them a 10 if I could!! We were visiting Nola from San Diego and I need a b day cake for my husbands birthday.Swiss Confectionery was one of 3 recommended by my hotel. I called the others and was shocked at how expensive an endeavor this could have been. Swiss confectionery not only made a BEAUTIFUL & delicious cake but they delivered it to my hotel & all for a 3rd of the cost of the others. Truly amazing!!! & I can't thank them enough for making my husbands b day special!

Love this place. I have been getting cakes here for a while and even though their designs are limited, it brings back a sense of old school charm!