Trao P.
Yelp
Just find out one more bad thing about this casino that most host in table game area unfriendly, rude, attitude and unprofessional.
My friends and me had some fun and free bet table today. And this was happended:
First dealer, 5th time Blackjack.
Second dearler, there was problem when a lady be mad at him because she did not get any win hand since she sat down. When she get 20, dealer hit 21, she was very mad at dearler and talked bad to him. When dealer claim to host, he gave a lady dirty look, and nothing. At least you ne trained for this situation because it will happen a lot durinh gamble time. But he showed very bad customer service, do nothing to make better for that table. People feel so heavy time, bad mood and then never win or happy time together. Most players leave or stop play.
We kept play with positive feeling and excited for good card, good hand coming. But you know this casino keep treat players terrible like never see it happen like that. We are not gamble with big hand playing, just get some fun with game but they showed cheating all of time. My friend told me that they never see any casino set up the table game like that. A new dealer come with every hand 20, anytime she hit will be 21. Tell me that is a random? Never!
I dont know if players who bet big money how they lose and be upset, be mad during game time if the casino work like that.
Terrible thing when we are still playing, fun and never get mad with dealer because we know problem from the cards, from casino, not dealer. When we tried to make more coversation with dealer, a lady host come and tell me that if you dont win let get out, dont play anymore. Wow! That is not what you need to do and of cousre never say that to your customers. Seriously how this casino can keep business with employee like her.
And ok, we stopped and leave. Honestly I come back because restaurant that is my favorite. My friends are first time here and then they told this is first, also last time. Unacception the way this casino treat customers. And we feel that nobody who work here happy or true friendly that is last thing to keep people coming here.