Quoc L.
Yelp
I usually have the general slow experience expected of TSA agents but Sydney decided to be special and add an extra dimension of self-righteous to its already impalpable services. The issue came while going through customs. My bag was flagged for a water bottle, so yes that was my fault. The TSA agent responsible for getting to flagged bags (Syed) was intentionally dragging his feet to getting to customers. The guy before me, he didn't know the policy on batteries, so he had to refer to someone else. My guy, that's TSA 101. Why aren't they hiring more educated agents? Then after him, he took his sweet ass time getting to my bag. You can tell he relished in making people wait and potentially missing their flight. While handling my bag, he moved at super human speed to even open it. And by "super human" I mean I've never seen someone open a bag so fucking slow. Honestly, you kind of have to respect him a little on this power move. AND THE ENTIRE TIME he wouldn't shut up about how I wouldn't be here if I didn't messed up *eyeroll*. That somehow I should be thankful for him. Yes Syed, you're god's blessing to Earth; being a TSA agent is your calling. I had a few choice words for him but at this point you're at his mercy and my flight was beginning to board.
At first I was being polite and letting him know my flight was boarding and I'd appreciate it if we could move at a quicker pace. He stops, stares at me, and reminds me that it's my fault for him having to check it in the first place. Still, I continue to eat his shit because duh my flight is boarding. Also, why is there only 1 person handling this multitude of bags?
He tells me to go back passed the detectors to get my bag. Suspicious but whatever. I attempt and the TSA at the detector is like "bro wtf". I tell him I was told to and he's like "aight". I take like two steps out and I don't see my bag anywhere. I go back in, and this Eastern European geriatric agent stops me and says I need to be scanned again. THE FUCK? YOU JUST SAW ME STEP OUT FOR A SECOND. What do you think, I picked up a gun in that second? AND WHERE IS MY BAG? At this point I'm like fine and I tell her to hurriedly scan me, so I can look for it and of course, Syed disappears. And right now, I am freaking out. Some other managerial agent comes by and he's helpful and he looks to the other side and like 10 min later, he finds it. Good. I take my bag and run off. I'm 5 minutes into the airport jogging and I realize MY BAG IS EMPTY! I run back and nobody can find my belongings NOR SYED! 10 min pass and I'm full on freaking out. Either I miss my flight or lose my stuff. Some other TSA agent is told to help me and this idiot wants to go to the opposite end to start there. I tell him I came through this area and like Syed, he stops, stares at me, and goes "do you want my help because I don't have to help you". I was fucking stunned. This self-righteous piece of shit thinks his incompetent butthurt feelings are more important than me missing my belongings and flight. The managerial agent from before flags us down and found my stuff. Can we just hire more guys like him. You know, with an actual work ethic? I grab my shit and I have to sprint because at this point, it's either there or not.
I'd say a good half mile jog and I make it. And guess what? My flight was delayed. That's a story for another review because of that delay, I missed my connecting flight.