Symphony Hotel & Vivaldi's Restaurant

The hotel was beautifully decorated and centrally located to the local beer and restaurant scene. It was a 12 minute walk to Rhinegeist. The parking garage was close and secure. Plus, it had chandeliers! Ashlynn made check-in a breeze and gave us recommendations based on our interests. We stayed in the Mozart room, which had windows overlooking the street. The bed was comfortable and everything was really clean. The restaurant wasn't open when we were there, but it looked really like a great place to grab a cocktail and listen to jazz. We were only there one night, but if we ever stay in Cincinnati again, we will definitely go back.

I haven't stayed there yet but I did make a reservation. This is just to warn everyone else before you do make a reservation... They charge a $50 cancelation fee if you cancel your reservation which frankly I find very lame but it is there at the bottom of their policy on their website. So... make damn sure you actually want to stay here before making the reservation because after reading some of the reviews about this place and seeing the prices of other hotels in the area I would have canceled immediately. I can understand if someone canceled the day of or within three days or so but applying this fee for someone who wants to cancel a month out seems like extortion. I may just cancel anyway... and let them keep the $50. I am not feeling like spending the rest of money with a company that does this. Frankly, I find it really irritating and it's not a great foot to start off on with a business if you are going to be using their services. EDIT: In response to your response. It's actually not standard. There are lots of places that do not charge a cancellation fee a month out. If airbnb can offer free cancellations up to a couple days before my arrival date for a room in someone's home - then I am mystified at the reason that you are unable to. This is an onboarding issue... and you are making the common mistake of irritating your customers before they ever walk through your front door. Not a good impression to start with.. When onboarding a customer it's important to make it as easy and as convenient as possible. If you feel like you need to charge someone $50 to keep their reservation a month out when you are in a prime location and are such a highly rated hotel - something is amiss. Either you aren't offering enough value with your product or service - and cant fill your 9 rooms, or this isn't about losing money due to a cancellation - like for instance - it's another stream of income for you to make off people without having to do anything. So, no I am not taking this down. And Secondly, if you aren't going to refund my money, then you just got $50 of bad advertising and I just dodged a bullet.

We were looking for a romantic date night and ended up booking a reservation for Vivaldi’s! It was delicious and the jazz lounge atmosphere was perfect. The lazy was lovely and food was out of this world. The meatballs left my date and I speechless. Everything we got to eat was so delicious and filled with flavor. We also got some of their signature cocktails as well and they came quick and were creative and different but so good. The staff was awesome and accommodating. We ordered cookie butter gelato for dessert (which I can’t stop thinking about btw) and the staff brought it out with a candle in it for our anniversary which was super sweet. We will be back!!

I've stayed here 4 times previously and never had an issue. This time, it felt like the place was rudderless. Check in was fine. Then I learned that I could not eat dinner there -- they have a limited menu and I asked a server if I could eat anything with my garlic and onions allergy and was told no - the chef apparently refused to make any accommodation and EVERYTHING had garlic in it. Then, at breakfast, I learned they no longer serve a hot breakfast on weekends (or at all). They had a "grab and go" breakfast you serve yourself made of industrial bagels, instant oatmeal, fruit, yogurt cups, but that was all. Then, out of curiosity, I asked a housekeeper if I could peek in some of the other rooms to see what they were like -- mistake! They were much larger and had better bathrooms than mine -- for the same price! My room had just a water closet and standup shower, and the sink had no counter space so you couldn't put anything anywhere. I brought 4 friends for drinks the second night and the service was terrible - I think the bartender was new and very slow. This hotel is no longer a good value for the money and I'll be spending less staying at an equally nice or nicer hotel downtown.

Because of reviews, we anticipated a first class experience at this hotel and its restaurant, Vivaldi’s.|We were disappointed. The only positive feedback I can give is its location, convenient to the Cincinnati Music Hall and the OTR (Over the Rhine) downtown as well as the Connector, an electric trolley car service.|The room was quaint and nicely decorated. We had no control over heat and cool. We had no contact with any staff other than at check-in. If there had not been a toilet plunger in the bathroom things would have gotten really dicey as the toilet would not flush until it was plunged several times.|The breakfast service advertised was nonexistent. A self serve area in the morning consisted of one carafe of coffee on the counter, a cooler with yogurt,bread, bagels, milk, oj, packets of oatmeal and some packaged biscotti. We arrived on Thursday and left on Sunday. The only evidence that anyone was there was the fresh, lukewarm coffee carafe each morning. Nothing was replenished during our stay, we had the last of the orange juice on Saturday morning.|Vivaldi’s, the Italian restaurant on the premises was just plain not good. The homemade pasta came from a box. The sauces appeared to come from a can. The drinks were poorly made and one had to question if there was any liquor in them. The service was painfully slow and the tables were so close together, one could hardly move into ones seat.|We met a couple on Sunday morning who had stayed there 2 years ago and they loved the experience. They were also disappointed.|We chose the Symphony Hotel because of its close proximity to the Music Hall across the street. If this is your reason for considering this hotel, keep in mind that the clean, safe and pleasant trolley system can get you easily to the Pops concerts from much nicer accommodations and it’s free.|The representations on their website were not to be found. |I’ve never written a bad review on anyone or any place, but I just find any reason to justify the expense of staying at the Symphony Hotel.

What a lovely hotel! We stayed at the Symphony Sept. 28-29th and the experience was perfect. For me, the mark of a great place starts with staff. Ashley, the Innkeeper, and each staff member is amazing- gracious, attentive, every question answered. We chose the Beethoven- rooms are unique and lovely. We didn't have a dinner reservation (Saturday night) and there was a soccer game and lots of diners. Even so, they got us in - again - staff excellence. Dinner was superb. All in all, a great experience.

Had a lovely stay at the Symphony Hotel. Such a unique inn. We stayed in the Mozart room. I enjoyed the books and music they had on display in the room. The room was a nice sized room. It looks out the front of the inn. I do wish there was more of a place to hang out at the hotel. There is a restaurant and lounge downstairs (closed for remodel during our stay) but it’s all set up with tables. Breakfast was very basic in the bar area. The location was perfect for us to do some exploring. In walking distance to all the eateries and bars in Over-the-Rhine neighborhood. We even enjoyed some live music at the beautiful Washington Park across the street. When we swing through the area again we will be stopping back by. Maybe we will check out one of the other rooms. They all are so unique.

We stayed in the Copland Room for our anniversary and we can’t wait to come back! Ashlyn, the innkeeper, was an angel and so easy to work with. We had to switch up our check in time because we were helping a friend move, and she was always so accommodating. The room was beautiful. The bedding was so soft. The shower was amazing (the flooring is so cool!) and it’s stocked with great smelling toiletries that left my hair so soft. We had a little coffee maker in the room with a selection of tea and coffee and water bottles and snacks. It truly felt like the staff had thought of everything. We can’t wait to come back, check out more of the rooms, and see the restaurant when it reopens!