Szechuan Kitchen

Never again in life will I ever spend a dollar in this place. Thought to try something different & decided to try this restaurant. Ordering the food was fine & the cashier was polite. When I got home with the poo poo platter everything in it was burnt outside of the egg rolls. I called the location immediately & they hung up on me twice then said they transferring me to the manager. This was the most sarcastic rascal in customer service. He first told me I didn’t even order anything, then read a completely different order to say I didn’t order a poo pop platter. Eventually he found it but debated me about my meal even though he claims he didn’t cook it. After being called a liar a few times I just told him we even & I just won’t use their services for food. First & last. Cheers to burnt food 🍾

Been a while since I'd visited Szechuan Kitchen and I have to say the food is better than I last remember. My order was prepared fresh, piping hot, and ready to go quickly. Service was friendly. I imagine that security has been an issue for them at some point. All the staff is behind plexi-glass or plastic. You'll need ti slide your credit card through a tiny slit under the glass if using credit. Orders are carry out. There are a few chairs to sit in as you wait for your meal but it seems most call in or order online. All together, it was delicious and a decent value.

been getting food to go from here since the early 2000s... but havent ordered from here in at least a year or two. But tonight I got the best eggroll I have ever had in my whole life it was so crispy the noise from chomping on it woke the dead. It was like they fried that eggroll for President Xi Jinping himself. Hot and Sour soup was actually hot and sour, filled with veggies and tofu. Delicious. I've been trying other Chinese take out spots all over guilford county the last few years, and honestly, this place blows all of them out of the water (at least for the menu items I enjoy most) in price and quality.

The food is already disgusting then have the nerve to have bad customer service. You just don’t get it!

I wish the food matched the customer experience. My food was definitely a day old. Today (1/11/25) I purchased the wing/lo mein combo and a separate order of lemon pepper wings. Old, reheated and sprinkled with lemon pepper seasoning. The combo was old chicken and burnt reheated vegetable lo mein. They used to be really good. I won’t be returning

Have been ordering from here for years, never had an issue. We usually pick up, so that was our mistake I guess. First off, they use a call center for orders. So when you call, you’re not actually speaking to anyone at the restaurant. Ordered dumplings and 2 combos for delivery tonight online.. seems simple enough, right? After we got our food we realized that 1 of the combos was wrong. Immediately called.. the call center answers and said “let me get my manager” then I got hung up on. So I called again, different person answers, same thing .. I thought getting a manager would mean I’d be getting transferred to the restaurant. I did not, I got a man on the phone who told me that my order was a pick up.. and then I had to confirm what city I got delivered to .. they wouldn’t just refund me the money- they “don’t do partial refunds”. I hung up and called again and got two woman shouting “hello” to eachother instead of me .. I guess the call center and the restaurant picked up at the same time. They recognized my phone number and knew about the issue already, I told them please don’t bring a corrected meal as we don’t want to wait another hour for delivery, the woman on the phone THANKS ME for this. As if I’m doing her a favor by having them not come back out. She admits that she hit the wrong button, after I had to say about 3 different times what the issue was. Again, no refund offered.. I got thanked for not having to inconvience them, even though we were inconvenienced by having the wrong food. We’ll be finding a new place for Chinese from now on ..

We ordered at the restaurant. The prices were reasonable, the service was friendly and fast, and the food was good.

I asked for Buffalo wing they gave me Sweet Molly Wayne and there is a leather of the chicken in the wing and the fries look expired the food was trash

I use to eat from this place frequently but the food quality has diminished over the years. I ordered Sesame chicken and General Tso chicken combos they both were TRASH. Totally inedible the chicken consisted of flour balls with small pieces of chicken inside draped in a thick cold sauce. Please find another supplier for your chicken product. Highly disappointed

I love this place so much. The food is always good and the service is decent. I appreciate the quality and ability to order online.

Really good Chinese food the people are nice and always friendly. I love their lo mein veggie and their egg rolls.

Their egg rolls are the best and the only ones I like! I've tried many other egg rolls but theirs is the absolute best!! They are always nice and very friendly! When I order delivery it is always very fast and still hot when I receive it. I appreciate this business a lot and they deserve a better rating then what they have this is my go to restaurant when I want Chinese. To me nobody can compare to their food (personal opinion)

loveeee this place, went bc my favorite chinese place was closed and have gone here ever since. soooo much flavor and made with love!

This place is AWESOME! Easily the best experience I've had in a long time (especially while using a delivery service). The service was friendly all around: driver was so nice, service oriented, food came in a very reasonable amount of time, and was hot and delicious!! Two thumbs up! Ps- the card board between the boxes was a nice touch as well. :)

The girls at the counter were really nice. The chicken wings were really crispy and juicy and flavorful. The wonton soup Was very bland but once I added salt and pepper to it my oldest daughter tore it up. I will definitely go back and try other menu items.

This is a fairly typical store front Chinese take out place. Nothing we tried was really above or below mediocre. The fried rice was a weird yellow color and not flavorful. The chicken was over tenderized, I assume a massive dosing of MSG. That said it was rather dingy looking inside and I would not be in a hurry to return.

Decent chinese food! Great delivery and super awesome staff! They're always super nice!

Great Crab Rangoon and sesame chicken! Good overall Chinese cuisine. Great for a night in and it hit the spot. I was hesitant at first but the driver was super nice, the food was still hot when it got here. I've only had the take out and I've been content with it each time and enjoyed my experience. I'd say give it a try. I bumped it up again the sesame chicken has been on point recently and their quality has ratcheted up. Give them a shot!

I've been ordering take out from here for about a decade. It's default American-style Chinese take-out, nothing spectacular about it. I do love the family that runs it though. They're pretty amazing and efficient. It's usually delivered in about 20 minutes from placing the order. However, I usually pick up because it's less than a mile from my home and I'm not that lazy. The chicken wings are fried hard, but always cooked all the way through (or at least mine have been). They're not stingy with the beef in the beef and broccoli meals. I usually don't have enough rice for it all. I'm beyond grateful for the protein surplus. Their sweet tea and lemonade is pretty bomb. I usually pick up a gallon of each with my larger orders. I'll continue ordering all my Chinese from here until either I move away or they close down.

Tried this place because it's rock throwing distance from my work and everyone says it's fantastic. NOT the case. It was just okay, I ordered extra hot and spicy beef w/broccoli. It was not hot at all. IT SMELLED!!! Like sewage when I walked in. I would have turned and walked away but the lady was already speaking to me and very nice. I would give it another try but I can't because any place that has that smell gets checked off my list for a year or more. Maybe forever. I will stick with Dragon express on Randleman Rd behind the Jiffy Lube, they are #1!!

I'd give a zero if possible. Never again. Food is gross, no utensils sent with delivery and when you ask for extra mustard, you get none

Some food is okay I do NOT recommend the beef and broccoli or chicken and broccoli. The meet taste like it was prechewed. But I do love there sesame chicken! They're egg rolls are great there crab Rangoon's are amazing, once in awhile they're have a bad day I guess.

Great food. Consistent everytime that we get it. Good prices too. Really nice delivery man too.