Taco Bell

Well it had been forever since the last visit to any Taco Bell so the venue was very different but the server was great very patient with me. I was just wanting a tostado but apparently they no longer serve those or the pinto beans. The nenue was very foreign to me I couldn't find really anything that didn't have meat so I ordered a cheese roll and nachos supreme mince the meat with extra beans and then for my friend I ordered a #7 meal. So I got to the window paid $25.59 for dinner. Got home and first opened my cheese roll which was the best thing that I received cause it was just that melted cheese wrapped in a tortilla, perfect for me. Next we opened the crunchy taco which came in the #7 along with a chicken chulupa a beefy burrito and for desert the cinnamon twists. Sounds like alot of food doesn't it.. Well the beefy burrito looked like a bean and cheese burrito with sour cream we couldn't find not one piece of meat. The chicken chulupa was more like a lettuce chulupa oh there was chicken in it all of about 5 very small cubes pieces of chicken but was overwhelmed with lettuce and sour cream. And as far as my nachos supreme goes that was a joke it was more like tortilla chips with a tablespoon of beans and a tablespoons of cheese sauce with a squirrel of sour cream and a couple of tomato pieces. I have added pics to share with you.. But now I know why I do not visit Taco Bell. The quality of their food sucks and their prices are outrageous even if you try and eat off their supposed value menu. But hey this is only my opinion though I can honestly tell you I will not be visiting another Taco Bell and do not recommend this food establishment to anyone... Again, this is only my opinion..

Beautifully clean and service is great. They were super slow even though not many customers but very, very polite staff.

This Taco Bell is always clean a has excellent customer Service. One employee specifically is an excellent person. His name is Justin. He is polite, cares about the customer/person(I am handicapped and he offered to get my order and take it to my table), he checked on me during my visit including getting me extra condiments and a drink refill. He is efficient and has good manners/customer service. He is an asset to your company and deserves a raise!

Cinnamon twist tasted really bad ,like fryer oil hasn’t been changed in a while

I got to give it a one-star review right now. I placed my order in the Drive-Thru I got up paid for my order and I got somebody else's order. I went back through the drive-thru I gave the order back. Now I didn't do anything to it. I got my right order. I pull around to the parking lot to park to eat my chalupa and I watched the order that I just gave back through the drive-thru go out to the parked car that was waiting for that order. I believe a new order should have been made for the parked car. Hope they enjoy their chicken quesadilla box n 2 nacho fries.

This place is a joke, I can’t tell you how many time we have gone to this location and they have made our order wrong. Today I did a mobile order, I pulled into the drive through and was the only one in the drive through. I waited 10 minutes then they asked me to pull to the front where I waited another 10 minutes before walking inside where I waited another 10 minutes. Food was cold and our entire order was wrong. I have been going to Taco Bell my whole life and don’t think I will be returning.

This is the best tacobell ive ever been to. The food is always hot and fresh. My order is always correct. Outstanding!

I didn’t even place an order; I stopped in to use the restroom first while passing through. An employee exited a bathroom stall while I was washing my hands (there is only one sink) and left without washing their hands. This is a hygiene concern.

Always insanely slow but hey, what do u expect lol the food is DANK. The staff is chill, Taco Bell is so fire lowkey, no cap. Definitely a goated location. If I could give it a number rating I'd say ehh a 6...or 7.

Tried the new street chalupas. It was cheddar crusted and crunchy. They do force you to buy two for 6 bucks. The steak was good and lots of onions and cheese as well. Not bad.

Orders were taking upwards of an hour. Employees looked like they had no clue what they were doing. Zero leadership happening in that kitchen. Super disappointed.

How the mighty have fallen. I used to go to Taco Bell semi regularly (4-5 times a month) in the past 5 years it dropped to 1-2 times a month. Now it's a few times a year. This is why: They've gotten ridiculously expensive and have cut their portion sizes down. $3.89 for one Chicken Soft Taco Supreme that had so little chicken in it and so little of everything else it's a joke. I also swear their regular beef tacos have become twice as greasy as they used to be. Ordered a Nacho Bell Grande for my son and it too has shrunk to what felt like 20-30 chips. Sad!

Super slow service today 5/20/25 4:30 pm. Usually a good experience at this location but today is ridiculously slow!

Very bad service. Waited for 40 mins for my to go order. They prioritize the drive thru over dine in or take out. No managers and a bunch of kids running the store. Go to the Taco Bell off of care free hwy. Save your time

Nearly $8 for a single chicken quesadilla with literally three forkfuls of greasy chicken & processed cheese? Yikes.

Slowest Taco Bell in AZ. Will let your food sit while finished and not tell you. :( please do better

The service here is reprehensible. Workers are dour, and the chips here taste odd because the oil is likely rancid.

While I was sitting in there a dude was just yelling and talking crap to one of his coworkers, absolutely rude and not presentable to customers. It pissed me and my friends off. Respect is everything ! And it was an absolute disaster inside we could barley even sit anywhere bc it was a pigsty

I had a REALLY bad food problem with Taco Bell recently. Our food on the whole was good but we ordered "cinnamon twists," and WOW were they bad. They had a chemical smell on them that distressed us. My with took one bite and threw hers away, I however ate a few and gave up. I have a Call in to the health department, and am currently on the phone awaiting a Taco Bell associate to talk to.

Not sure how this location can hand out the wrong order E V E R Y S I N G L E T I M E we go there but they manage! Check your order or if you're in a hurry, go somewhere else! And why isn't ZERO Stars an option?

First things first - don't ever bother ordering through their app. You will either not get the food you ordered at all or it will for sure be incorrect. And then when this is the case, they'll tell you that they can't refund you for no reason, other than they don't want to, but they CAN give you a free meal next time (which you probably won't end up getting or it'll be wrong, per the track record of this place). Their other solution is for you to "come back/in" and get the correct order or the food that was never received in the first place. Clearly, their customer service needs some work. I would say 1 out of 100 times is the order correct and decent. Management is less than helpful as well. Save yourself time and $30+ worth of diarrhea and go to McDonalds next door.

Terrible food from this location via the app. None of the food I ordered was hot at all and it was all stale. I ordered two chalupa supremes (that come standard with beef) and both were chicken. Our two drink cups were not filled to the top and I did not get all of the sauce packets I requested. I am very frustrated with this location. They consistently make mistakes with my orders. I don't frequent this location for that reason.

The worst!! Call them but they didn't answer. 2 big issues. Ordered a large strawberry lemonade freeze and got a medium and a Crunchwrap supreme. That was $5.19. Picture will show what I got. Was only lettuce, sauce and tomatoes. Was too tired to go back.

What an improvement! It's clean--food is fast and hot. Good job Taco Bell! There was even a nice lady that worked here tonight that was really nice!

This place and the staff stink. They are rude and hung up on me when I complained. I will NEVER order from any Taco Bell ever!

Love Taco Bell. They have delicious food and quick eats. The frozen drinks are great and they have the best tasting taco meat to me. I still enjoy authentic Mexican tacos though.

I've visited this Taco Bell a multitude of times after school and it's been consistent every time. I can't list one complaint for this location and encourage others to remember, its fast food and you get what you pay for. I'm humored by others reviews and their expectations. It's Taco Bell Karen, not Ramsay's Kitchen! Staff here are always nice, food is what'd you'd expect from a Taco Bell, will ALWAYS come back !

I normally wouldn't take the time to rate a Taco Bell, but I was so impressed with the kid in the drive-thru that I'm making an exception. After hours upon hours of Xmas shopping until I literally dropped, I was tiRED, agitated and hungry. After shopping at Anthem Outlet mall, we ran by here for a quickie bite. The kid (teenager) at the pick-up window had such a cheerful, friendly disposition that it turned my frown upside down! Happy, smiling, friendly, jubilant... (cue REM's Shiny, Happy People Holding Hands...) So rare to see in many of the kids working in the service industry these days. Wish I'd gotten his name, because I'd certainly drop it. Thanks joyous Taco Bell teen! Oh, and they got my order right too (black bean burrito, no cheese).

The service was less than desirable. I was the only car in line at the time and it took 10 minutes. Once I got my food and left, I was saddened to find they forgot 2 items from my order and did not include the cause I asked for!

Hot food and great service! We have never been to a better tasting Taco Bell, honestly.

Ordered a Mexican pizza got it home and took a bite, blah!!! It was rancid! Bad meat or something and because it probably 3rd time food was bad I took it back yep got in my car and went all the way back, I gave the bag to the girl she offered to make me another I said another?!? Why would I want another?? She actually said it was probably from the night before!! I said what?!? I said just give a refund so she threw it in the trash can real hard like it made her mad, another employee asked her what was going on she just yelled REFUND! I was like WOW great service, she gave me a refund, last time I go there or del taco they're just as bad if not worse.

Staff is always nice and friendly but I have ordered the VEGGIE Mexican Pizza here 3 times and all 3 times it had meat in it. It's on the menu and the receipt but for some reason who ever is cooking can't figure it out. I have ordered other items as vegetarian without an issue. Very disappointed.

We ordered dinner at this location through the drive thru and the service was super friendly and fast! Food was nice and hot! My only complaint is the amount of sauce they give you. I ordered a total of 15 items and they only gave me 10 total sauces? Does the sauce come out of the employees paychecks or? Other than that solid experience!

They forget my cinnamon twists every time I go through the drive thru. It's insane. Please do better.

I know it's Taco Bell and it's a revolving door for employees, over the 4 years I've been eating there, I'd rank the service overall a 2 out of 5. And I know it's asking a lot to order anything special-order (like no sauce or extra lettuce), 5 times out of 10 they mess something up. Worse than the average Taco Bell. Oh, and the Mexican pizza shells are rancid almost every time. So often, in fact, that we never ever order them at the drive through since chances are they will be nasty and you don't want to find out 10 miles down the road.

Crappy, Crappy, Crappy service!!! You never Get what you paid for! Every time I come to this location it is wrong. I will not be back! The people that work here are useless.

A few weeks ago my wife and I went to this Taco Bell in Anthem on a Sunday for dinner. One of their employees was on drugs or schizophrenic because he freaked out demanding to the patrons "someone call 911" he kept repeating it and then sat at one family's table and took a drink of the mother's drink. The kids looked terrified and at that point we left. Last night we were coming home and decided to try it one more time except this time through the drive thru. We were the only ones in line. When they gave us our order it was all wrong and to add insult to injury all of the food was loosely wrapped and the tostada was sideways in the bag. The employee at the window seemed to be "slow" we thought maybe a little stoned (my opinion), and the other employee that came to the window was no help and acted confused too. Rather than dragging this out any further we just took the order and left. I will no longer be giving this Taco Bell location anymore chances. Next time will go to Del Taco about a 1/4 mile away (although last time we went there they were out of Ground beef). It might just be hard to find help in this part of town (Anthem).

If you're reading this, just go to Filiberto's across the street. I've been going here for years because it's the closest Taco Bell and every time I order here something goes wrong with the generally incompetent staff. This time it was food poisoning. I've eaten at plenty of other Taco Bell's and never have I gotten food poisoning from them, until now. The last time I'll order from this location. I literally made this account just to write this. I wish I could give negative stars. Seriously do yourself a favor and go somewhere else.

Great food, always hot, & fresh! The woman at the drive thru @ night is always so sweet! My son, & I always look forward to going there, just to see her smiling face. Her demeanor is enough to warm anyone's heart. Great job taco bell!

I just left this place and the guy in the back was an a**! I simply asked a question about a food and if they have it...and a simple "no sorry we don't offer that" would suffice. This guy had to be overly dramatic and snotty like I'm a complete dumb a**. Well here's a little advice "guy in the back", I daily have moments where I may think someone is a dumb a**...but in the adult world we don't vocalize that...ya simply keep your mouth shut, have some frickin' manners, and keep working! Bad vibe there...steer clear. **the older baldish guy handing the food out at the window was very nice and working hard but his little buddy in the back ruins the whole experience. Go to Carefree...I hear they are better!!

The food presentation is a little lacking, but in over 120 visits, they've never gotten my order wrong. My wife orders the same things every time, but I order something different ever week. The bathrooms are clean and the lobby is well maintained, with super reliable AC, a totally "cool" feature in hot Arizona. The service is fast, and they are always friendly. I forgot my bag once, and the manager went above and beyond to return it. He even looked me up on Facebook and contacted a mutual friend, so I could get it back right away.

Disgusting , not enough flavor, Taco Bell near my hometown is so much better, this one was absolutely disgusting wasted $5 on this bull shit . One star.

The food tastes the same at any TB you go to, but how the high school kid in back rolls it differs by location. The Anthem restaurant hires young people who really couldn't give a rip about your satisfaction, and in my experience, are usually stoned when you try and have a conversation with them. ALWAYS check your order before pulling away from the drive thru window! Where is management?

Food...don't waste your money. Even for Taco Bell this is bad Ambiance...it's fast food. Staff...incompetent half of the time. Verdict...now I know how they got their slogan..."run for the border"....b/c this place will make you want to run far and fast.

Bad Manager, He talks to his Female employee in a not nice manner. i will NOT GO THERE EVER.

One of the employees spit in my burrito when he thought I wasn't looking! Unbelievable! Definitely will not give my money to these quitters

Every time I go to this Taco Bell they ALWAYS mess up my orders. Wether it's food missing, or putting something on my food I don't want. I'm not going to this one anymore. Never getting my orders right.

Absolutely filthy. Dilapidated for being apparently a newer store. Old crusty cheese on the tray my food was served on.

I normally wouldn't rate a Taco Bell, but I think it's important to do so on this particular location. I stopped for a quick bite on my way home from a delivery in Anthem. I ordered a Mexican Pizza, when I took my first bite, I immediately knew something was not right, it tasted like it had been fried in rancid oil. Gross! I took it back in & the kid from the drive thru came over & I told him it tasted like it was cooked in rancid oil, he took it back & I heard him tell the manager & they actually said "well, it probably was." What?!?!? Are you kidding me?!?!? The manager did not come out to talk to me, just sent the kid from the drive thru. He says what else do you want, I ordered a taco & a nacho & they didn't even give me the money difference back & didn't even apologize. Ridiculous!

I have been in the restaurant buisness for 40 years. I started washing dishes and learning customer service at the young age of 12. I have worked all over the world as a Chef. I am know the Executive Chef of a private club in the area. I have never been treated with such disrespect and nastiness as I was today, at your Anthem store. The young girl with a very rude bad attitude needs a huge attitude adjustment. The manager offered a coupon I said no. She offered my money back I said no. What I would like you to do is spend the money on traing these young people properly and if the are going to be nasty show them the door. Its a privilege to work. In and Out Burger has a wonderful happy staff of young people. I think you need to investigate and copy what there doing. Being courteous is a requirement in my kitchens.

Manager is a joke. Closed extremely early. Wouldn't talk face to face, had employees running back and forth with messages. This has happened before.

felt sorry for the poor counter people-looked exhausted. But the "dining" area was a filthy mess-trash on every single table. drink area wasn't much better. My husband's food looked NOTHING like the photos and the flat bread was doughy and you couldn't even see the fillings.

The service was not good, employees were rude, and the food, which I order at various taco bells, the mexican pizza was not good either, missing most of the topping. I won't be back.

Every single time I've ever been here I'm waiting in the drive thru line at least 10+ minutes. Absolutely ridiculous!

Not sure what's up with our Anthem Taco Bell, but I just went through the drive thru and ordered two soft tacos and one crunchy taco. What I got was 2 soft "somethings" with no lettuce, no cheese and just about 2 table spoons of meat in a soft taco that was about a 1/8 of an inch thick, 1 inch wide and 3 inches long??? My Chruchy taco was also a "fail" with about 5 pieces of shredded cheese (no kidding) and maybe 1 1/2 table spoons of meat. It was a NOTHING meal for $4.11. Oh ya, no napkins either? Guess that will be my last mean at the Anthem Taco Bell. Too bad so sad!!

one time i came here they wrote my boyfriends name as a bunch of letters and he didn't get his food on time. come on Taco Bell...its not that hard

I have lived in Anthem for almost 9 years now. I am estimating, but I would bet that I have been shorted at least $150 in food that was supposed to go home with us, but never made it in the bag via the drive thru. I'm not a complainer, but after being shorted again tonight, I'm done with this location! I recommend going to the one on Carefree HWY.