Taco Bell Cantina

I absolutely love this location!!! From the friendly employees, good service, good food, and the atmosphere was great! The nacho fries was fye!! I started eating before I could get a pic (sorry) I'm definitely returning back to this location. Oh, and they sell beer and I believe it's open 24 hours...

The staff at this location is hardworking, hospitable, and so kind and accommodating. Amazing service, food was on point, and I comfortably sat inside to eat my food. It is very clean and the vibes were immaculate. I really appreciate how welcomed and taken care of they made me feel.

Clean inside and the food was good portion size and staff was really friendly. I am vegan so usually my orders have a lot of modifications and different items, but this location got everything correct. Sometimes I worry the staff gets annoyed at me for ordering a lot, but I didn’t feel that way at this location at all. Definitely ordering from here again .Travares and Nyoami were staff I talked to and they made sure everything came out well!

This Taco Bell is awful. They’re just really bad at giving an appropriate amount of food. The chips I order literally had three chips. The cheesy rice and bean burrito had no rice and was the size of stick. Avoid this place unless you’re drunk and don’t care or won’t remember eating

Literally one of the worst Taco Bells in the City. The workers don't put enough filling in anything, I basically got a tortilla with about a 2 tablespoon of beans. Workers are rude, and have bad energy. Overall I would avoid this location. I get its fast food so my expectations aren't that high but the quality is horrible I wouldn't waste your money at this location.

on sunday night i had ones of the worst fast food experiences of my life in a taco bell store. I ordered from the app to pick up at the taco bell restaurant in lakeside chicago. upon arriving the outside of the store was crowded by people yelling and smoking and i had to squeeze my way through to access the entrance. walking inside i was shocked to see the floor of the store was soaking wet, with up to an inch or so of water in some places. there were multiple altercations happening; patrons were shouting, employees were shouting, and i was a bit afraid. i tried to move past a chair so i would not have to wade through water, and an apparent “security guard” told me not to move his chair. as i got to the front and tried to ask the cashier if my order was ready, they said they would be refunding me. an employee shouted from the back telling the cashier not to as they were already making the order. they were however out of the most crucial parts of the order. the employee would shout from the back, “no steak, sub?” which i feel i had no option but to say yes. “no chalupa, sub?” “no cinnabon, sub?” after about 20 minutes i had finally been handed my order, and i rushed out of the store to get away from the chaos, as tensions were continuing to build inside. when i got home and began unwrapping my food, i could not believe that almost every single item in my $30 order was wrong. my “cheesy steak chalupa” was just ground beef inside hard and soft shells. They seemingly substituted the cheese in the 5-layer burritos for lettuce(????) The cheezit tostadas had no beef and were very soggy. we did not recieve the soft taco supreme, chalupa supreme, double stack taco, or cinnabon delights, and instead received 3 plain soft tacos and cinnamon twists( that tasted like straight chemicals). that is surely my first and last time at that location, which is unfortunate as it is very close to where i live. will definitely be avoiding taco bell for a long time.

Came here to get food late at night. Obviously it’s Taco Bell- I’m not expecting superb service or particularly sanitary food. However, all of the staff were incredibly rude to us. They made a mistake with one of our orders. That’s okay, but I didn’t anticipate the employee to be blatantly rude to me for attempting to correct my order. While we were sitting I saw a roach approaching us. (We were dining in!!!) I wouldn’t go here ever again. Regardless of how drunk I am. (That says a lot).

Sometimes when I order online the order is at my door within 15 minutes - very impressive. Usually forget the drinks though. Ordering and picking up in person is a whole other mess.

Great Customer Service And Very Professional. Pesso was there to assist me and make sure I got my food correct

Ordered through the app for delivery. The drink was incorrect, the driver said they ran out of Baja blast??? My Doritos locos taco was missing. For a combo we ordered, we received the incorrect type of tacos and they were so skimpy with all of it.

Bad food and service And overpriced, for what you get. Skimpy little portions.. Customer Service is bad.

Great experience for a Taco Bell. Place was clean. Service was super friendly and way quicker than others I've been too!

This Taco Bell has a unique vibe with big TV monitors playing sports or movies and graffiti art on the walls. It's bright inside with plenty of seating, but the tables can be sticky or littered, especially when it's busy. Late-night visits (11:30pm-3am) can be hit or miss. The lines are long, and service slows down, so ordering through the app is recommended--though orders sometimes get canceled 45 minutes later if they're overwhelmed. At least you get a refund. Delivery during those hours is also unreliable, though they use DoorDash without marking up the individual items like on the app. Just expect a $4 service fee. When things run smoothly, the food is consistent and hits the spot, but there's a lot of uncertainty during peak times.

Stop over frying the tortillas chips for the chips & cheese. Happens too often. Shouldn't be that hard.

Taco Bell: hopefully you know it. If not, allow me to mansplain. Mansplaining (skip this): they're a giant company owned by an even more giant corporation (Yum Foods, which owns Pizza Hut, KFC, and others). They serve American fast food that's influenced by Mexican food. It's cheaper and generally more veg friendly than the other big chains. It's not inspiring food, yet I love it somehow. (Though if they had Del Taco here, I'd ditch Taco Bell.) Wicker Park location (service and ambiance): this Taco Bell is in a Chicago brick building, very nice. It's pretty clean inside and generally faster and better than other locations. The food has been consistently fresh at dinner time. Interestingly, besides not being in a standalone building, they have a window on the side where you can gawk at the employees making mass quantities of food, and they can likewise gawk at you wolfing down food or whatever brilliant things that you're doing. Neato! Ordering is easy. If you're looking for veg stuff, you can toggle a slider at the kiosk for stuff that's veggie only. If you're in a hurry to eat, you could do worse, and it might be tough to do better.

Staff was rude and very, very, very overwhelmed. Incredibly understaffed. Do not order after midnight as your order will not be fulfilled.

Worst Taco Bell in the city - order for delivery and it will NOT show up ever. This location should close it is terrible. NEVER ORDER OR EAT HERE! I would give them zero stars if I could!

the staff is amazing I'm not sure what is up with the manager Martha G. She needs to practice on her patience and how to communicate with customers. Her attitude matches her face, UGLY! She rudely got in the drive thru speaker. I'm not sure what's so hard about understanding to substitute the chicken to ground beef on the chalupa. It was so hard for her to comprehend, she sighed extremely loud and said (OMG!) and she proceeded to take my order as if I'm an inconvenience. Had to call back and let her know she messed up my order to just hang up on me. Took the drive back and her attitude again, then she wants to deny her attitude when still giving attitude. Thank you to the young lady for giving me an extra chalupa and preparing them correctly and fixing THE MANAGERS LACK OF SERVICE!

I'm not sure why they offer delivery. Tried thrice, each time canceled after ~1 hour wait with a refund. Don't bother.

That forgot to add a new cantina taco. I realized when home. I called them and ask for a future taco. Their response was, "what do you want us to do about it". Extremely rude and non professional

I needed a new doorbell and thought a taco design would be fun. Turns out this is actually a fast food restaurant, not a bell store. I really enjoyed my burrito though.

This place is a joke. They had 7 people staring at me while we all waited for our orders and the rude girl at the front said if I had a problem I can ask for a refund from CUSTOMER SERVICE. I genuinely hate this Taco Bell and hope they close down.

Do not make online orders here. This store will not fulfill any online orders. Don't waste your time.

I've ordered from this taco bell countless times. I don't think they've ever gotten an order correct. Items are always missing, and I think they've included the hot sauce 2 out of 50 times. I hit my breaking point last night and will never be ordering from them again.

I ordered Taco Bell with my bf last night and we were missing drinks but also the MEAT?! This sad excuse for a taco was how they all were and our Gordita crunch was also heavily missing meat. Who eats tacos filled like this ?! Do they just not care seriously do not recommend this Taco Bell. Also judging by all the other reviews... Go to a different one!!!

We confirmed with an employee that the restaurant closed at 3am. My friend and I showed up at 2:15am and the employee was incredibly rude and told us that we could not order because it was a 30 minute wait and that the store closed at 3am. Even if their reasoning was correct, my friend and I were well within 3am of the order time was 30 minutes. The woman was just bitter and rude. Don't work in late night service industry if you can't candle it or at least act decent to your customers.

The food was confused, even when using the kiosk. As I walked in, there was a similar mixup with a prior order someone made. Triple check your order and open your burritos, because they seem to know how to ruin the most basic of things, like a simple bean and cheese burrito.

Hey no offense but this Taco Bell sucks ass. If I could rate it less than 1 star I would. Very bad do not recommend however I do love a crunch wrap supreme, just not from this particular establishment.

Some brilliant observer of human interactions will camp out at Taco Bell Cantina one night or over a series of nights and will use what they saw while there to write a book that will change humankind. Hopefully. The place itself is great, as long as you can find somewhere to sit and you're visiting at a point in your night where you're still up right. The late night option is more spectacle than substance, especially since it's still just Taco Bell food getting pumped out of the assembly line, but it's still a nice option to have, not only for the late night sustenance but also for the people watching. TBC will occasionally test out new Taco Bell items, which leads to the only heartbreaking part about the place. No one wants to learn that their new favorite Taco Bell creation has been discontinued...so you can imagine how bad it is to learn while slightly intoxicated that your new fave has been taken off the menu. It's not quite a tragedy, but it sure feels like it at the time. Unlike the uncertain return of the naked chicken chalupa and others...I definitely will return to TBC.

This was terrible. I walked in and was immediately YELLED at that it was going to be 30 minutes then 3 people walked out the back that moved with no intention then couldn't even had one person make eye contact with me, I couldn't even understand what was happening.

This place STINKS out loud. Worst service I've ever had. The fellas just wanted a couple cheesy Gordido crunches and they could not even handle that. Never coming back to this so called "establishment". This place ain't even functional bruh

Ordered Via Doordash. I haven't had taco bell in a while but this was better than I remembered. They didn't skimp out on sour cream and tomatoes like most locations do. I added seasoned fries to one of my tacos thinking it'd be on the side and to my surprise it was IN the taco, this actually worked out for me because I didn't want a whole thing of fries and only had 7 minutes left of my break to eat my whole order.

I think the workers here mess up orders as some sort of game or for enjoyment. I haven't gotten a single order correctly made from here. Items are often missing or wrong or completely made incorrectly (ordered without substitutions but made completely different so effort being put in to be wrong). It's unreal that a chain can get away with being this awful at doing the one thing they are supposed to do. Avoid this location at all costs.

I know people hate on Taco Bell but here's the thing... Taco Bell is healthier than ice cream sandwiched between donuts. Taco Bell is healthier than smoking five packs a day. Taco Bell is healthier than meth. and surprisingly... Taco Bell is healthier than just about every other fast food option out there! http://www.foodbeast.com/news/taco-bell-has-low-key-become-one-of-americas-healthiest-fast-food-chains/ Now that we have that out of the way, let's taco 'bout this location. Taco Bell Cantina in Wicker Park is all sorts of stupendous! They have all of the usual fare PLUS drinks. We're talking alcoholic beverages people. You can get one of seven slushies and add a single or double shot into it or go a bit more lowkey with a beer. Those slushies are sugar-filled and addicting, love them! Taco Bell Cantina has a much cooler vibe than other Taco Bells, clean beyond belief, fun seating and awesome murals from local artists plastering the walls. Plus the employees here are super duper friendly and accommodating. Taco Bell has this new item coming out on the 26th called the Naked Chicken Chalupa...it's awesome! The shell is chicken! Chicken is the shell! It's a protein beast! Just the right amount of heat but of course for you spice fanatics out there you can add some of their signature sauce to amp it up. Seriously people, this is my new favorite item at Taco Bell! My coworkers go to Taco Bell often for lunch and I always pass...but this...this is going to get me going with them! So in short, this is the best Taco Bell you'll ever encounter in your life! If you're in need of a fix, get your fix from this location!

I've never been a fan of Taco Bell and I never understand how some people crave the brand. I remember the hoopla around this place opening and it was exciting for most as they were going to serve alcohol here which is something the patrons of the neighborhood just love...cheap/quasi mexican and a last round of the alcohols before packing it in for the nite. Recently I was invited to try a new item of theirs called the Naked Chicken Chalupa which is basically a fried chicken shell with cheese, lettuce and tomatoes in the middle. It was pretty damn good and the best thing I have ever eaten @ Taco Bell. The other awesome thing for me was the Don Julio tequila infused cherry slushee and then the tequila infused blue raspberry slushee...beware as a double shot might creep up on ya! The location is in a prime time spot on Milwaukee Ave in the mix of all the action. I made a joke with one of the managers about what a Fri/Sat night looks like here and she laughed saying she was glad it wasn't her shift lol. The decor is very different from most TB locations as there is pretty cool graffiti on the wall and is well lit. Service was very good here...def worth a shot or two LOL

Have you met slow yet!? Welcome to the Taco Bell staff in wicker park! The slowest possible service you can fin. Even the staff is SLOW. Too bad they don't have a make wish to make em faster

FINALLY: a Taco Bell in Wicker Park. YOU HAVE IT ALL, Taco Bell... Fast service. Familiar taste. Beer. Well, all for the hassles of... Unreliable parking. Smaller store front. Less booths. No drive- thru. One stall bathrooms.

Incredibly rude staff (a man and a woman working 1/17/23 at 12:20 pm). I had planned on eating here but had to use the restroom first. They refused to let me until ordered. I'm not taking food into the bathroom nor am I going to just leave it sitting unattended to get cold or something put into it. I'm in work attire so there's no confusing me with a homeless person. I'll never go back here. I went next door to Devil Dawgs and they let me use the restroom before I ordered without any hassle. I'll never go back.

Someone needs to fire all their staff and hire on people that don't have the brains of a 5 year old!!!! Ordered 9 things and only received 6 of them and on top of that 2 things were wrong!!!!!! The bean burritos of all things (probably the easiest on the menu)!! On top of that the security guard thinks he's apart of the secret service and has got a big ego for no reason at all. I went to go ask for my order since the app told me it was ready and he threatened to hurt me. Don't even bother coming here for drunk food because I promise you silll just go home pissed and it will ruin your night! As a huge Taco Bell fan I can promise I will NEVER come to this location again (pretty sure there was raw meat in my burrito also)

They work in slow motion completely unorganized.. always a long wait time No matter the time of day ... it's like they have zombies working zero urgency ... maybe they be off the za..

Worst possible customer service ever. Ghetto, low class young lady stared at me for about a minute before slowly approaching the counter to take my order. No greeting, no smile, nothing. I had to ask her "does somebody want to take my order" She rolled her eyes as if I was bothering her by being there. I place my order .. she gives me nothing .. no eye contact, no total, doesn't ask me how I'm paying or anything. At this point I'm fed up so I call her out .. "Is this how y'all give customer service?" She replies "Yo know you spozta swipe yo card" I couldn't believe it. I let her know how horrible she was at doing the most basic function on her job. She didn't give two shits. Don't waste your time with this one

Nicest night manager ever. Was managing the chaotic late night rush as best they could. Gave us a free drink for our wait. Made sure every order was right down to the silverware. Phenomenal service for fast food.

This TBell smells of sewer gas. They have a problem in their basement. None too appetizing.

If you are looking for a freshly made burrito? Taco Bell is a perfect place to go. This Mexican fast-food chain provides quality foods for dozen of hungry customers. Ordering some food is easy and fast in Taco Bell. Their employees are friendly and approachable that cater to any order as soon as you dine in their establishment. Personally ordering bucket nacho and cheesy jalapeno roll was the best snack flooded with flavor. Mexican food is known for spicy food, but Taco Bell enhanced its texture by adding enough heat even a child can eat. Their tacos were not that greasy and perfect as a full course meal. They have good customer service much appreciate the effort they spent on the fast delivery of the order. Their menu was not that pricy, incase you need to limit your budget, taco bell will provide you quality food at such a low price. The building is clean inside and out, where you can relax and enjoy your meal. Furthermore, the restaurant deserves a 5-star rating, since they provide delicious food and good services.

CANTINA ME What? It's amazing how one word can change everything. Cantina! Just by simply adding this word made me love everything about this place. If this is the future of Taco Bell then their future is going to be bright and blurry. Imagine actually sitting in Taco Bell and being able to order adult beverages. Forgot about that dream because it's a reality. I was lucky enough to get a preview of the new naked chicken chalupa with a true elite group of Yelpers and we all walked away happy. It's a fun perk getting to try a product 72 hours before it is introduced to the general public. I walked in with an open mind and I was really surprised. The brand new naked chicken chalupa is basically a deep fried chicken shell with lettuce, sour cream, tomato and cheese added into the center of the shell. I must admit that this new product was really good. Honestly it's been about nine years since I last ate at a Taco Bell. So I was really surprised when I bit in to this delicious chalupa. Who needs a shell anymore? Let's get back to the adult fun. This location has three craft beers on tap including Dos Equis which is my favorite food to have with tacos. I couldn't resist to get the double X's with some Mexican. They also have slush drinks too but you can turn them into a Las Vegas style drink by adding alcohol. The best part is that you can really taste the alcohol because it's added into the slushy after you order. They even have top shelf alcohol like Don Julio and Ketal One. Luckily my fellow Yelper Andre informed me I could get a double shot. I was so happy I could hug him and I did. We both enjoyed a kiwi strawberry slushy with tequila. How could this night get any better? How could anything top the new naked chicken chalupa? How about getting to enjoy these treats with the new Yelp Chicago CM! We were toasting and welcoming Alex to Chicago. And nothing says welcome to chicago more then some naked chicken and adult slushy in January. So get yourself to this location and get naked with the food not actually naked. This chicken innovation will actually surprise you within the first bite. It was better then I articulated it to be. Would I order it again? Yes! This location totally rocks because Mexican food was meant to pair with beer and tequila. This is how fast food was suppose to be served.

Ugh. This place has so much potential but ultimately falls very short of my expectations. I mean, a Taco Bell that serves alcohol sounds awesome, but I've been here a few times, and my experiences have consistently been unawesome. The main issue is how long it takes to get your order, and I've never even been there when there was a line. On my most recent visit, I waited for what would be an unreasonable amount of time at an actual sit down restaurant. Fast food this is not. I've also never gotten my order exactly as I input it into the kiosk, not completely wrong, but my customizations have mostly been missing when I've gotten my food. Some of the employees are very cool, and some make it pretty obvious that they don't want to be there. Additionally, some of the customers are combative and I've seen mild arguments between customers, as well as customers being unnecessarily rude to the staff. Overall, I could only recommend this spot to someone who's main deciding factor is price. Otherwise, I would suggest one of the many fantastic restaurants in the neighborhood instead.

Only giving this one star because that's the MINIMUM. When I tell you BARE MINIMUM NIGHT SERVICE. Cancelled my order they didn't feel like making 40 mins before closing. DISGUSTING WORKERS DIDNT EVEN PICK UP THE PHONE WHEN I CALLED TO INQUIRE ABOUT MY CANCELLED ORDER. Completely trash and lazy employees who doesn't deserve the slight minimum wage they are paid. Horrible HORRIBLE SERVICE. Worst Taco Bell I've ever seen.

To all the people who gave less than 5 stars, please take your pretentious/hoity-toity selves to Chipotle around the corner. This place is an absolute neighborhood gem and should be treated as such. Did we forget it's Taco Bell? It will always be reigning champ of fake Mexican food. The Taco Bell team has always been completely stellar with their witty jokes and high energy. Food is fresh and you see it come together right in front of you. They have alcohol, duh. (But something so weird about eating Taco Bell and drinking, but also something so perfect.) It hits the spot. Every. Single. Time. See ya next weekend T-Bell team!

Now let me start by saying, I am not a huge fan of fast food...but when you're in a hurry and gotta eat... Have been here a few times and every time, the food is good (for Taco Bell), the service is quick, and the place is super clean, yes even the bathrooms. They also have two TV's on the wall and are always playing live sports, which is fun to watch and makes the food a little more palletable when you can be otherwise distracted by the Taco bell name. Service is up or down, but it could be much worse and you could be paying a lot more and getting the same service. This location is the only one in the US where you can order a drink (i.e. beer and more) with your food, which I am not gonna lie, is pretty cool. Overall, great place for fast tacos and street Mexican, for cheap prices...even the booze. If service were a little better, place would be a perfect join for fast food.

Decent place for a late night snack. Pretty dirty and usually always crowded so you'll wait a bit for your food. They've added kiosks you can order and pay from so that's nice but there's probably better place in Wicker Park if you're looking for something to eat quickly or when you're out late.

Gave food poisoning, overrated don't come here. Used to be great not sure what happened past year with food quality. Every other restaurant and fast food seemed to improved except for this place...

Hands down, the worst taco bell I've been to! Screws up every single order. You'll be missing items and getting toppings you don't want. Save yourself the stress and go to the one on Clybourn!

Side of beans was pathetic, one bite. Laziest ultimate laziest scoop I have ever been served in my life. You would think I was finished with the bowl instead of opening it. Basically paid for packaging. It's Taco Bell but come on man. 5 employees on shift to entertain each other I guess. Nothing wrong with the order other than the package count was ignored, they thru in whatever they felt like I guess? Just a lazy establishment and experience.

Unfortunately the only Taco Bell open late near me, so I am forced to deal with the terrible service over and over. They are always under staffed. They never answer the phone. Half the time they close early. And the worst part: they never ever ever get the order right. Honestly, the worst Taco Bell on the planet. This location should close down. The main woman running it is so rude and does not care what so ever.

Pretty much a regular Taco Bell, but with booze. The food pretty much meets expectations, and is a good pit stop for bar crawls on Milwaukee. I've been here a few times and never had an issue with cleanliness, them getting my order correct, and thought all the workers were pretty friendly. Like some of reviewers have mentioned, there's usually a long wait for every order, even simple orders of just one item. Do not expect to be in and out of here unless you're just ordering a regular, non-alcoholic drink. The main reason for coming here, of course, is the alcohol, and they do not skimp on it. I've gotten a few of the "twisted" freezes, and definitely feel it after drinking one of them. There are 2 problems with these freezes, though: 1. The drinks are just regular freezes with shots poured in the bottom of them. It doesn't get mixed together at all, so it melts pretty fast, and you don't get the alcohol evenly throughout the drink. 2. They're really expensive, like $6 for a slushy with a shot of Tito's expensive. For that same price you might be better off going to 7-eleven and making your own.

Clean, nicely laid out. This is one of the boozy locations and here they have fat tire, but I'm not partaking this lunch. They got my order wrong but fixed it immediately and I got an extra taco. Lady at the counter was nice. Why do I love taco Bell so much? I flippin love it. It's the only fast food I like and I needed some food, fast. My love was sealed when they added fresco years back, and this location, unlike my last failed attempt, knows what fresco is. Mmmmm yes leave off the cheese and gimmie that pico. So good. I can't explain it, but I'm addicted. I eat exactly 3 things on the menu every time. This location does not have green sauce, FYI. But they do have peppermints. Like, small red and white candy mint circles.

I just wanted to post how comical this is... We ordered 6 tacos, a Gordita crunch, and a Crunchwrap supreme and NONE of them had any meat in them. They literally all have only lettuce and cheese... how?