Richard P.
Yelp
I'd been wanting to check out this new Taco Bell in downtown Indy for awhile, however, I tend to take shorter lunch periods and had never been able to escape long enough to check it out. On this day before a holiday, things were a bit slow and I opted for an actual lunch out of the office.
This is a Taco Bell Cantina - meaning, of course, that they do serve a handful of beers along with add-in mixes. This is a storefront location about a block away from the new Chick-fil-A spot.
Otherwise, this is a fairly traditional Taco Bell with the exception of an upstairs back area (that I believe is not accessible). There's a definite Taco Bell vibe here. It's a fairly narrow storefront, though attractively decorated.
The entry has two sets of double-sided doors. As you enter, there are multiple kiosks where you order. There's then a small alcove area where they will call your name and you pick-up. They will give you a cup and the fountain area is on the opposite wall.
There's rows of seats - primarily half-booths. For the most part, it's wheelchair friendly with a little effort.
I kept it simple by ordering a chicken quesadilla and a large drink. I'd ordered unsweetened iced tea, however, they were completely out of tea.
I ended up with some sort of Brisk Dragon Fruit type mix that's pretty decent.
The employees were friendly, a definitely plus.
I also liked that you could enter your e-mail and get reward points.
Overall, however, this was pretty mid-range for me. It wasn't bad. It wasn't really good. It was just fine. I'm not a fan of double-entries, however, it does help in terms of sound. I thought accessibility was fairly mid-range. I think the employees are friendly enough that you can likely overcome any obstacles in terms of drinks or needing a chair moved.
I could probably go 3.5 stars here, however, I have a hard time justifying a 4-star. So, for now, I'm sticking with 3 stars and simply acknowledging that it is one of the more pleasant Taco Bell experiences in the city. I'll explore it a bit more next time including the back area.