Taco Bell

Had to repeat myself multiple times just to get the order on screen correct. Once it was verified as correct I went to the window and I paid The bag of food I received was not correct/ didn’t have the correct number of items inside so I tried to hand it back at the drive through and was told to come inside to fix it- so me going through the drive through was now pointless as I had to come inside in the rain because they could not do their jobs after taking multiple times just to fix the items on screen- when I get inside first I was just blatantly ignored … then I was told “you were holding up the drive through time so you had to come inside” the drive through time is meant to keep you doing your job properly not work around the system by forcing someone who went through drive through to come inside in the rain - that is the most ridiculous thing- and I will be reporting this to corporate- you not doing your job is holding up the drive through- I should not have to come inside bc you cannot do your job properly I decided to get a refund and then he tried to refund me for $18 and change instead of the actual total I paid when I pointed this out he added some sauce packets to the incorrect refund check which still did not come to the correct total- And when I asked for the original receipt back i was told we can’t do that- so now I don’t have a full refund nor the original receipt - this doesn’t even. Have correct items on it

Would like to say thank you to the workers at disestablishment, on June 1225. We're in here about 6 o'clock. I'm in over the road truck driver, I go all over the United States and was very impressed with this Taco Bell. It's the best Taco Bell food. I've eaten in a long time. I know most of the places. It's the exact same food but you can tell when people actually care about their job. The food even tasted better than I tasted in such a long time, place was clean. Everyone here was polite. It was definitely a switch from what I'm used to and I just wanted. I do appreciate it. 🙏 keep up the great work. Truly thank you it's gotten hard to find people that care..

Get my food here once and a while, night shift doesn't care just wanted to get off. Paid $10 for my food was horrible I got the caliente discovery box was cold, nasty old meat, tea was spoiled. You could tell the food been sitting they were not cooking fresh. I spit out most of it.. pissed

Sometimes I get more food( someone else's order and mine) sometimes I'm missing things, sometimes I pay for sauce and they give me a single dips worth. The staff is always nice and understanding but also sometimes I wait for 30 minutes to get my food in the drive through after 5 and the drive through can be empty Rarely is my order right Pic is the suace I paid almost a dollar for

Mr Gerald gave us the best experience I’ve ever had at a Taco Bell. He guessed my order before I even knew it was what I wanted. He had great energy and made me feel so welcome

I recently visited Taco Bell and unfortunately had a disappointing experience. The quality of the food was subpar, and it seemed like the oil they were using had been reused multiple times. The food had a greasy, heavy taste, and the texture was off, which made it hard to enjoy. It's clear that the oil had lost its freshness and had been used for too many rounds of cooking. For a fast-food chain, I expected a lot better, and this was just not up to standard.

Food was awful was cold and had to wait an hour in the drive through just to get told by Thomas R they didn’t have half my order because they were “closed” when I replied I waited an hour you should have said something he was super rude and very unprofessional. The level of service was less then one stars….

This is the cleanest Taco Bell store in Charlotte. The manager on duty, Carol, she was polite and awesome. I recommend this store to everyone. She needs a promotion. I'm sorry I took so long to figure out how to show my gratitude 👍