Taco Bell HQ

We went through the drive thru at the Sterling CO store. The total of our order was $35.92. We did not, repeat not pay it forward for anyone yet our card was charged $43.10. When it was discovered the Sterling store was called and said we had to go back to the store to fix the over charge. We live in Nebraska. This it would be at minimum $60.00 for gas round trip. When told she said that it was our problem. I contacted corporate and they did absolutely nothing to correct this. If you go take cash so you do not have a nasty surprise like we did.

I love the bean burrito but must have the onions. I was half way through the burrito and no onions had shown up yet. Thinking they were at the bottom of the burrito, but got to about 1/3 of the bottom of the burrito, still no one onions. Went to the counter and a manager and co-worker were on their phones texting in the kitchen area and they didn't see me or look up. I had to get there attention and told them there weren't any onions on my burrito and they said they didn't have any onions...no apologies or offer to to get a refund. Also, I don't think there was any cheese on it and was very bland and had no taste. And the size...the size was very small and was mostly flour tortilla wrap. I'm very disappointed and have been coming to Taco Bell since the 80's.

Placed an order inside Taco Bell #025502 in San Diego on Camino Del Este. 25 minutes later asked about order since no one inside had received their order. They said they were only servicing drive thru, that it was too busy and they were understaffed. Asked for a refund and left.Everyone else started getting vocal about staff’s decision since they had been waiting also. Definitely lost my business from now on.

The oneonta NY store consistently has an hour + wait time even when the dining room is closed and no cars.in the drive through. Once food comes out a good portion of the time it is cold and/or.missing items. As a door dasher/Uber eats driver, this type of service reflects poorly on me with our mutual customers and costs Me to lose money when its not at all my fault that your staff cant make food in a timely manner. I was rudely told tonight 10/25 that all of the fast.food places have long waits which is incorrect. Taco bell is the ONLY resturaunt with the issue and again its consistently unacceptably long wait times. Myself and other food service drivers have begun declining any/all orders coming out of this location..

One star as that what it took to leave a reveiw. The self serve kiosk with zero employee contact is frustrating at best I work as a dsp and my clients(developmental disabilities)need to order what they want they do not have the ability or patience to use the touchscreen many pay with cash. The employees won't help even when you ask. Its a no go for my clients now . Sad day when my client wants tacos and to set inside to eat.

I have sent numerous complaints on phone and thru app after I received my deliveries. I've called and tried to get manager at fernley,nv location. 89408. I have been laughed at told to leave because of their mess up. Just straight up robbing me of the upgrades I pay for. And never receive. ALOT of the time im ignored. Just over taco bells bullshit. Worst fast food chain out here in reno. Trust me it takes alot for me to do this but I've had it. It is going all over our blogs and YouTube about this company. I have friends this is happening to also. Worst fast food chain out here. Said I would get a call and follow up. Yeah right. Its time to hold this co. Accountable. See what happens

The new chapolie gilled steak burrito. Over $3 and barley bigger than a sauce packet!!!! Ridiculous! Im done spend an insane amount of money on barley any food. Your better off going to a mexican restaurant and getting fajitas.

Your Sidney Ohio Taco Bell stinks. I ordered tacos with no tomato the breakfast burritos and they put tomatoes on it. I’m allergic to tomatoes. You guys better be glad I didn’t eat them because somebody would’ve had a lawsuit. I am very angry and fed up with the Sidney Taco Bell.

This review, posted at Taco Bell Headquarters in Irvine applies to all 7,817 stores in the US! I like Taco Bell tacos! They're light, crispy, fresh, and healthy. The ingredients cover the floorboards of most cars in America! Why, in the 61 years you've been in business, are you still teaching your franchisees to wrap tacos up SO THAT THEY LEAK, as shown in the picture? Even Jack-in-the-box has solved that problem. Gentlemen, I sincerely want to hear your logic. Scott scott@berglin.com

This commentary concerns the Taco Bell app. Since my opinion of the app does not apply to any franchise location, it would be unfair to demote an individual's stores average "star" score. When they got started, the Taco Bell app was a standalone app on your mobile device. Taco Bell has updated the app and has copied a bad feature that others have (the McDonald's app, for instance): the app will not work unless it has access to your email. Taco Bell will say that they're just trying to customize offers to better serve you--but know that they're probably collecting a lot more personal information that you're aware. From my perspective: I understand that when you consider increasing input costs, Taco Bell has had to raise posted menu prices. While I still like to visit Taco Bell occasionally, the value proposition is diminishing. And this information collection effort is really off-putting.

This is the headquarters of TacoBell. While my local TacoBell gets good grades, the headquarters do NOT. I've sent 3 emails to this place, requesting a response for a product that I was promised, but never received, without any response at all. The service is literally NONEXISTENT. How do chains continue with failing their customers like this? Whenever I've had issues with McDonald's, I always get some response, even if to let me know that my issues are being taken care of. I have no idea about the ambiance of this place, as my sole issues here have been to try to resolve an issue that their company/app failed to deliver. Follow through with what has been promised. It's not hard.

Didn't believe that such rumors existed that an old taco bell stand was still around. Amazing, historical piece kept alive...and for that.. you get 5 stars...

Have been trying all day by telephone and the sending of a request from the app on a cellphone for a link to be sent via an email so I can reset my password thus being able to order ahead. Must be the company doesn't want business!