Angel Villa
Google
I went in today and the lady in the front asked, paying with cash? I said; no card. She said; “Oh, use the tablet to order, or do you need help?” I said Yes. She tells one of her associates to come and help (I’m thinking he’s coming to take my order). Nope, I was wrong; he too instructed me to use the tablet. I asked, can’t you just take my order? He said, no, theres the tablet. It’s so unfortunate that we live in a world that corporations and associates don’t want to interact/help customers. It’s called Customer Service. I’ve been in the Customer Service field for over 15 years now; and I fully understand that customers are #1 priority. They are the reasons business is sustained. Needless to say, I left and did not give them my business. Very disappointed in both associates that didn’t help me at all!