Taco Bell

My stepdad went to go get us tacos. I had ordered the party pack of SOFT BEEF WITH NO LETTUCE, and mild sauce. instead they gave me semi hard shelled beef tacos, every single one of the bottoms was torn. I don't know what is going on with these crunchy tacos but only the tops are crunchy. my taco just falls apart. I spend 20 bucks on something that did not make me happy. I don't know how hard it is to make 20 soft tacos and not hard shell and do your job. This just happened tonight but a half hour ago when the order was taken

I usually enjoy this Taco Bell and I go multiple times a week and I have never had any problems, however, the last two times I’ve gone I ordered seven layer burritos and I had to throw them away because the rice was not cooked. It wasn’t just firm. it was hard and crunchy and I had to throw my burritos away on two separate occasions.

Orderd 50 bucks worth of food.half the food was wrong. They made me bring it back. I explained the order 4 times the manager finaly got it read it back to me. And they still got it wrong. When I called back. They acted like it was my fault like i don't know what I order for the last 20 years.

This was the worst experience by far that I've ever had with Taco Bell at this location. I got my food cold, had soggy chips in my nachos, and waited well over 20 minutes longer than the estimated time for my order to be ready. When I addressed the issue with the manager named Brenda, she was really rude and refused to remake my order forcing me to eat a cold meal and let's not forget, soggy chips. I don't recommend this location to anyone.

The drive thru seems to be ran by AI, but was pretty quick and easy. This is the first time I've ran into an AI taking my order, but my order was correct the first time and I wasn't waiting in line for countless minutes. I'd say it was a good experience.

Stopped in late for a quick bite. It's was about 945. We dine in so we were giving til 1015 to eat.. anything After that we were going to get kicked out. So give yourself enough time to eat if your going to dine in to avoid the situation.. other then that food was served with a smile.

Placed an order online. Picked it up got all the way home and found out they didn’t give us all our items. I called the store and the lady said she would put it on the “list” what a joke! Went today to pick it up and first the lady argued with me about how long a month was, then she said well it doesn’t matter because you only had a week to pick it up. We don’t live in town so I made it back as soon as I could still 3 days before it would have been a month. The staff is just rude! We were ordering about 1-2 times a month, but we won’t be back! Wendy’s is cheaper and better anyways! If you go here good luck getting what you paid for!

It's taco bell.what more can I say.you like it or you don't. But half the time that's if they pay attention to what your ordering. And get it right.half the time.

Placed an order online. Picked it up got all the way home and found out they didn't give us all our items. I called the store and the lady said she would put it on the "list" what a joke! Went today to pick it up and first the lady argued with me about how long a month was, then she said well it doesn't matter because you only had a week to pick it up. We don't live in town so I made it back as soon as I could still 3 days before it would have been a month. The staff is just rude! We were ordering about 1-2 times a month, but we won't be back! Wendy's is cheaper and better anyways! If you go here good luck getting what you paid for!

Rude management, one was yelling in the lobby! Some young punk. Tried to make various complaints.. not the best experience!!

Don't get me wrong the food is I won't even say good but it is filling but we let leads to stomach problems afterward but the food is incredibly addicting so it's a problem to the customers to come and get it

Terrible service they act like they buy the sauce can't even give 5. I got 2 for 3 tacos!

not real mexican but chihuahua commercial and luckily good and keep working it out on the "soft taco" like I know dang well ya'll know how to do it heh but the burrito last time if I remembered correctly needed a bit more or something with the sauce or whatever but luckily the burrito is fine.

Fast service at the drive through. Verified my order. Checked the sack to make sure I was getting what I wanted.

I lived here over 40 years ago and fell for Taco Bell. Not sure I knew it was a chain. I moved away but now I am back and Taco Bell is all over town. They haven't forgot their mission: Crunchy or soft the basic tacos have the same great taste, Hot sauce is still my #1, and a bonus - the crunchy shells don't fall apart in your hand when you bite them. Lets do lunch at Taco Bell again tomorrow! Al Widmer

Tonight I stopped to get some food. I ordered it and waited across from where i would receive the food. I watched the people prepare the food. They prepared a tray with food and called a number of the people in front of me. They came to get food and took it back to their table. Then watching the lady's in back seemed to suddenly get confused. Then the woman who had gotten the tray brought back the tray with some food and said it wasn't hers. The woman making food walked up took the tray back to where they were preparing food and with the same gloves on that she was touching the food grab the tray then grabbed food to make. She then realized the food was mine and called my number. She was giving me the same food that another customer had returned. I pointed out to the manager and asked to have my money back and left.

I used to work here. They give out free waters all the time. When my girlfriend goes they give it to her for free. They see my face and suddenly it costs a dollar. Then I call to complain and she hangs up the phone on me. I do not appreciate the way I have been treated.

In the beginning there was a Taco Bell. Pulling up we were ordering food but pulling out we left with legal council. Who knew it was illegal to spit on the sidewalk and walk down Main Street with a lunch pail but our boi from the drive thru.

Came in and was attended to immediately. Store is super clean. Manager took my order quickly and efficiently even though I veganized a 7 layer burrito. Food came out quickly and they put cheese on my vegan burrito but quickly fixed it. No problem. As good as Taco Bell gets

Awful experience. Was up late one night with a couple of friends and we all decided to grab bite to eat. The first thing that pissed us of was that we could not have three separate checks for everyone in the car. You could only do a max of two, so we would either have to drive through again or someone pays for another. The next thing was when we went to pay for our food for one of the bills my friends pays with a card. When it's my turn to pay I give the guy in the window a twenty. It just went through the wash with my wallet so it looked kind of beet. The employee says it looks fishy and that he would have to ask his manager. He comes back and his manager with a very intrusive tone that he called the cops. I did not want to sit at a Taco Bell for an hour talking to the cops and INSISTED ON PAYING WITH CASH OR CARD!!!. The manager told me that he would not take and money and told us to leave. However, My friend who has already paid for his meal with card wanted his food. We then sat in the drive-through until the worker reluctantly gave him his food, which he then told us all to leave again, in which we did. Overall it was an awful experience that could have been dealt with in a better way. I don't blame the worker HOWEVER THE WAY THE MANAGER ACTED WAS INEXCUSABLE!!!!!.

NEVER AGAIN. I rarely go to this Taco Bell, even though it's the closest to me. I go to the one on El Paseo instead. Today was payday Friday and all I wanted in my life was a Dorito Locos Taco, so I went in.As I waited I saw that the employees were walking through a puddles of water, I then saw the manager and an employee leaned against the filthy wall on a cell phone. I SHOULD HAVE LEFT THEN, the older lady at the register was so nice that I stayed and got my taco. The first thing I saw was an oily fingerprint on my bag and then a huge Smudge of orangish sour cream on the outside of my wrapper(I did not order anything the color of sauce on my taco). The nice old cashier who was mopping as I was leaving and contemplating the wisdom of eating the taco from the filthy place asked me if everything was okay, I explained to her and said nicely what the problem was and then said 'but I understand they might be busy back there' and took my taco to the car. First bite had something hard like shaved bone, then I saw the piece of lettuce that was half brown half green, then I opened the cardboard wrapping and saw a dried piece of dark green lettuce crusted on the outside of my shell. I came back in and immediately the manager came back, snatched the taco from my hands, I said 'You don't have to snatch anything from me', to which he replied, "I've seen you before. It's the same old thing.". I didn't recognize him because then immediately recognized his attitude as the reason that I haven't been there in over a year. I replied "No wonder, this place is so filthy and in the same position- you're still the manager." he then gave me my refund, pointed his finger in my face and when I asked what his name was threatened to call the police. This man shouldn't be making tacos at his own house , much less have been allowed to run such a filthy establishment , with such a filthy attitude for so long. I've come to terms with it in Las Cruces. You have to go to El Paso to get the same caliber food that should be available here. Just reminds me to cook at home. I make great tacos - and he WHATEVER his name is - should have been fired a long time ago. NEVER AGAIN.