C Kira C.
Yelp
You know, I'm generally really easy-going when I'm in a fast-food place. You're out of chicken strips and I've got to wait for a while? Fine. Lots of people in line so I'm stuck for a while? Hey, not you guys' fault. Order wrong? Look, I know you make a lot of these in a day. Slow service? I've worked places that were understaffed too.
One thing I'm not good with is being first in line at that counter and still having to wait. No "welcome to Taco Bell, just one minute." No "sorry, we're behind." No "with you in a second, ma'am." Just repeatedly noticed (three employees made eye contact with me) and completely, utterly ignored.
There was someone else at the counter. He'd ordered his item with chicken and they'd made it with beef. The simplest, most elementary mistake you can make on an order, fixed almost instantly by just making the guy another one. For some reason this required the absolute full attention of everyone working; at one point I was standing at register 2 while three employees stared and made clucking noises and hand-waves at this guy at register 1.
For his part, the customer didn't look mad. He looked mortified, and kept giving me these apologetic glances. Hey, buddy, it's not YOUR fault that no one could even be bothered to acknowledge my existence.
No one took my order, no one acknowledged my presence, and after TEN MINUTES I just left.