Ruben Del V.
Google
Melanie R doesn't even know the menu😂 been ordering the cantina chicken bowl with extra ranch every single time I go on my lunch. But this time I was told the salad comes with sour cream & doesn't come with ranch and never has. Then when I get my food, it has ranch. So I tried to show her and she says "oh that's avocado sauce." So I tried to say "maybe you should say that next time so I can ask for the right thing" and she cuts me off and says "know before you ask" and shuts the window on me and walks away, like how am I supposed to know before I ask if you don't even know what your food comes with yourself?😂 Then I called in to speak with a manager whom confirmed the salad part does indeed come with avacado ranch (i apologize Melanie R that i didn't specify it was Avacado Ranch and not just Ranch. Will you find it in your hello kitty heart to forgive me?) and I'm not sure if I even got to explain what happened because she just kept talking over me saying "ok I'll talk to her" like girl, how you gonna talk to her if you don't even know what im saying talking over me😂 and when I asked for a way to talk with a supervisor or corporate and was told to just leave a review. The food is always good but jeeeez dude, the people that work there are probably not getting paid enough because the customer service is always horribly inconsistent. Might I note, i really hope Melanie R isn't someone else because that'd be really unfair if some other worker hopped on her register but the rude lady was whoever was wearing the hat with either hello kitty or white/pink flowers on it, don't remember.
