Nicoly M.
Google
"I was reading the reviews here, and perhaps I just had a bad day and a truly terrible experience.
While the ambiance is nice, the food quality, pricing, and service were severely disappointing.
I ordered the Guacamole appetizer, which I found to be very bland—it was completely unseasoned and too acidic. I also ordered three tacos, which cost between $8 and $12 dollars each for what were essentially mini tacos, a high price point for the portion size. All items arrived except for one Steak taco, which took more than 30 minutes to be prepared.
I requested to speak with the server ZULUAGA whose attitude was extremely unprofessional. She went to the kitchen to inquire, returned 10 minutes later, and claimed the taco would be ready in 5 minutes. Since the kitchen is open, I saw her go back again, yet my order still did not arrive.
Finally, I called the manager and asked him to cancel the order. His only response was 'ok'. The most astonishing part was what followed: I then witnessed him go into the kitchen and eat the taco that I had been waiting for for over 40 minutes. I saw the entire thing.
At no point did anyone apologize for the extended wait or the entire ordeal. I was highly dissatisfied with the attitude and posture of both the server and the manager. Furthermore, the food is overpriced for the quality and portion size they serve.