Daniel R.
Yelp
To sum it up : their foods not good, their service is terrible, they wasted my time, and took my food away. 0/5 stars
Congrats tacos Sinaloa for making me leave my first negative review. If I could put no stars, I would. Don't ever come to this over priced, mediocre garbage.
While at work, I ordered some food, picked it up, realized I received the wrong item, so I called and they said they couldn't refund me but if I can, to come and pick up the misplaced item.
Upon arrival, I waited to be helped while the employees were talking amongst themselves. After waiting awhile I was finally greeted by an older woman and explain my situation. The woman said she talked to her boss and there was a misunderstanding and that we did receive the right order so she WOULD NOT give me what was promised on the phone 10 mins earlier.
After trying to make sense about the situation for a bit, I showed the order she gave me instead, I gave her the item, and she asked for the rest of the order. I told her we ate it because we were on our lunch break. She then WOULDN'T give the food back or make what I originally wanted. I asked where her boss and she sarcastically said "probably at home with the air conditioning on"
Now being very annoyed, I told her she wasted my time driving back there, and now I'm out of food and still didn't get my money back. She told me leave. I told not until I get my money back. When she finally decided to give me my money, she then slowly started counting my cash as if she were mocking me.
This is the worst customer service I've ever experienced. Let's see if the OWNERS even care.